Comment pouvez-vous identifier des partenariats stratégiques en matière de soins de santé grâce à la rétroaction sur les performances ?

With carefully crafted objectives centered on creating shared value, healthcare providers can form robust strategic partnerships that improve community health. - Identify shared goals and needs - Partners should have complementary goals for improving patient care, reducing costs, or enhancing services. - Document specific, measurable objectives - outline tangible metrics for success across clinical, operational, and financial domains. - Focus on patient-centric goals - Make the partnership about improving patient outcomes through better coordinated or integrated care. - Set regular review sessions - Partnership success requires support, adaptability, and transparency from both organizations' executives and leaders.

Clinical Performance Feedback Intervention Theory (CP-FIT): a new theory for designing, implementing, and evaluating feedback in health care based on a systematic review and meta-synthesis of qualitative research This is the first qualitative meta-synthesis of feedback interventions, and the first comprehensive theory of feedback designed specifically for health care. Our findings contribute new knowledge about how feedback works and factors that influence its effectiveness. Internationally, practitioners, researchers, and policy-makers can use CP-FIT to design, implement, and evaluate feedback. Doing so could improve care for large numbers of patients, reduce opportunity costs, and improve returns on financial investments.

Tracking and reviewing the proper performance metrics ensures partnership activities align with overarching health outcomes goals. - Align indicators to partnership objectives - Ensure KPIs directly measure progress towards agreed-upon goals. Standardize indicator definitions. - Include both clinical experience and financial metrics - Track indicators like readmissions, mortality, costs, and utilization to get a complete picture. - Limit indicator overload - Focus on a few critical metrics and benchmarks instead of an overwhelming number. 8-12 indicators are reasonable. - Automate and common data sources where possible. - Be prepared to revise - As the partnership matures, some indicators may become obsolete or new ones added.

The key is maintaining open communication, collecting regular feedback, tracking metrics, and being flexible to adjust the partnership as needed to meet the evolving needs of both partners. This fosters more robust, more strategic, and sustainable healthcare partnerships. - Maintain regular check-ins to review key metrics you've been tracking that relate to the goals of the partnership - patient satisfaction, utilization, costs, health outcomes, etc. Discuss trends and how to optimize performance. - Recognize partners for contributions and successes with the partnership. - Don't be afraid to make bold changes if aspects of the partnership are broken or ineffective. Be willing to reset terms, change operations, add/change partners, etc.