Quels sont les pièges et les défis courants de la gestion des parties prenantes?

Common pitfalls in stakeholder management include inadequate identification of stakeholders, leading to oversight of key players' interests. Poor communication can cause misunderstandings and resistance. Ignoring stakeholder feedback may result in dissatisfaction or project derailment. Balancing conflicting stakeholder interests poses challenges, requiring diplomacy and negotiation skills. Failure to engage stakeholders actively throughout the project can lead to decreased support and hindered progress.

The first important task for anyone is to identify the right stakeholders and their stakes. It’s very common to find yourself with a bunch of people who may seem like stakeholders. Always follow the RACI method. Identify the key stakeholders and understand what is their stake in the project you are managing. Quantity their stake using metrics and keep track of it.

Assumptions: - Assuming that because you've communicated something in a format/style that you would like to receive, this goes for everyone else. Stakeholders are individuals with different preferences, communications and working styles. Understand these unique differences, and you're way better set up for success. - Assuming that because you've communicated something and asked for action, that it has or will be done. Stakeholders are busy, with competing demands of them. Create a robust plan, with clearly assigned dates & asks. Ensure regular check ins where you can understand progress, frustrations and other priorities- this gives you a much better understanding of where your ask sits on the to-do list and any possible interdependencies.

Viewing stakeholders as transactional entities fosters detachment and disengagement. This diminishes their motivation to contribute. Conversely, treating stakeholders as allies encourages open dialogue and builds trust. This inclusive approach empowers stakeholders, leading to stronger partnerships and sustainable relationships based on mutual respect and shared objectives.

Create a Stakeholder Engagement Plan (SEP). This plan spells out how you'll interact with each group. Think about how often you'll communicate, what you'll say, and how you'll address their concerns or leverage opportunities. Having this plan in place keeps your stakeholder relationships on track and ensures a smoother project or initiative. It's all about being proactive & organized.

Effort to Impact grid is a simple and effective tool to communicate. Once you know your stakeholders and their stake on your projects, create an engagement plan. It can be as simple as a set cadence in a weekly level. Utilise your time with them to discuss your progress, blockers and support. Make use of the effort impact grid and communicate your strategy and keep them well informed and consult if there is a need. Remember, RACI - You need to set a role for your stakeholders. They can be informed and consulted, even Actionable in some projects.

1. Map your stakeholders 2. Figure out a communication strategy. 3. "Voice' of stakeholder really matters 4. Less "risk" minimal "conflicts" ( identify and trouble shoot) 5. Do not try to please stakeholders ( accommodate needs and address) 6. Update and engage

Failing to analyze stakeholders' interests, attitudes, and power dynamics can lead to ineffective strategies for engagement and management. In addition to frameworks like power/interest or interest/influence and salience model, one can also consider performing SWOT analysis, Stakeholder interview and Stakeholder workshop and SNA technique to better understand their role, limitations and map the relationships & interactions between stakeholders, helping to identify key influencers and communication channels.

In analyzing stakeholders, consider their power, interest, and salience. Recognize their needs and motivations while assessing potential conflicts or opportunities. Prioritize engagement based on frameworks like the power/interest matrix or influence/impact grid for effective communication and risk management.

If you have diverse stakeholders, it can be difficult to get them all in the same meeting at the same time. I recommend establishment of working groups that have meetings scheduled on regular cadence. This ensures that all stakeholders have a portion of time dedicated to your project and issues. You can always cancel the meeting. But it is on the calendar if you need to use it.

Stakeholder engagement matrix is the key for the engagement and to prioritize your stakeholders according to need and the requirement.

Effective stakeholder engagement is like weaving a tapestry of collaboration. It involves understanding each stakeholder's unique needs, employing diverse communication channels, and fostering a culture of open dialogue. By seeking feedback, providing transparent information, and addressing concerns promptly, you build a foundation of trust that propels your project or initiative forward.

Lack of engagement is a common challenge. Some stakeholders may feel neglected, leading to dissatisfaction. Regular communication and involvement are key. Another pitfall can be overcommunication without substance. Ensure that engagement is meaningful, providing relevant information and seeking valuable feedback.

Stakeholder mapping involves identifying and analyzing individuals or groups affected by or affecting a project. Key aspects include understanding their interests, influence, and potential collaboration or opposition. Regularly updating the stakeholder map ensures effective communication and engagement throughout the project lifecycle.

A common pitfall is creating a static stakeholder map. Stakeholder dynamics can change, and new stakeholders may emerge. Regularly update the stakeholder map to reflect evolving relationships and interests, ensuring that the management strategies stay relevant.

Building a compelling narrative around the project's benefits and aligning it with the stakeholders' interests can be a powerful way to influence their perspectives and gain their support. Additionally, actively involving stakeholders in decision-making processes can foster a sense of ownership and commitment to the project's success.

I influence stakeholders by actively understanding their interests and concerns, ensuring transparent communication and demonstrating how project outcomes align with their goals. By building strong relationships, addressing issues proactively and continuously seeking their feedback, I create a collaborative atmosphere where stakeholders feel valued and are more likely to support and contribute positively to the project.

Influencing stakeholders can be challenging, especially when there are conflicting interests. The pitfall is relying solely on positional power without considering relationship-building. Develop trust and credibility to enhance your influence. Understand stakeholders' perspectives and find common ground to foster collaboration.

Pitfalls and challenges in influencing stakeholders include resistance to change, conflicting interests, lack of trust, communication barriers, power dynamics, and competing priorities. Overcoming these obstacles requires empathy, effective communication, building relationships, addressing concerns, and demonstrating value alignment.

Consider implementing a stakeholder feedback loop by setting up a structured mechanism for stakeholders to provide feedback regularly throughout the project. You've to be actively seeking their input on how things are progressing, what's working well & where improvements can be made. This will not only show your dedication to addressing their concerns but also foster their ownership & engagement in the project's success.

Corporate approaches to stakeholder "management" miss the point - you cannot manage stakeholders. It's important to understand how to empower and influence stakeholders to support mission delivery, otherwise mitigating risks associated with stakeholders through engagement, communication and collaboration. Stakeholder perception of being managed can often trigger risks that could have been avoided through a more cooperative approach.

Common pitfalls and challenges of stakeholder management include trying to align many different stakeholders, competing priorities between stakeholders, resource constraints, breakdowns in communication, and stakeholders resistant to sharing information. Stakeholder mapping and influence are crucial skills for effective management, involving identifying, analyzing, and engaging stakeholders to avoid issues like failing to identify or engage all relevant stakeholders, neglecting negative stakeholders, or assuming all stakeholders have the same needs. To overcome these challenges, it's essential to establish clear communication channels tailored to each group, build trust and credibility with stakeholders.

I think stakeholder management is the main responsibility for any leadership role - not just specific to project management You have to manage shareholders, customers, the board, your team. You have to ensure that they are all broadly heading in the same direction. If there’s a lack of alignment between the stakeholders then things will go wrong

Além dos pontos principais, podemos falar sobre a importância do monitoramento contínuo, capacitação dos stakeholders e governança transparente. Alinhar as ações do projeto com a estratégia da organização, gerenciar expectativas e integrar responsabilidade social são essenciais. Usar tecnologias de suporte, coletar feedback pós-projeto e promover uma cultura que valorize a participação e o engajamento dos stakeholders também é fundamental.