Vous menez une entrevue de gestion du rendement. Quelles sont les erreurs les plus courantes à éviter ?

Few key things helps are: Preparation: Gather relevant data such as performance metrics, feedback from colleagues and clients. Create a Positive Environment: Ensure the review takes place in a private and comfortable environment where the employee feels respected and valued. Encourage two-way communication throughout the review, allowing the employee to share their perspective. Avoid general feedback and be Specific: Provide concrete examples of the employee's performance, both positive and negative, Provide Support: Offer specific input on what and how can he do to better. Partner in his progress than just offering advice.

The most common mistakes to avoid during a performance management interview include: - Lack of preparation - Negativity and criticism - Failure to listen - Lack of specificity - Ignoring employee input - Not setting clear goals - Overlooking strengths - Inconsistency - Lack of follow-up - Not documenting discussions

From my 10+ years in managing team and helping other teams with my expertise, I found the following as key areas where performance interviews can be made fruitful: > Supervisor Rating: As the employee should be the first person to provide self-rating and then supervisor will sit with the employee, sometimes the process is skipped. > Lack of Evidence: This can be from both the supervisor and employee side that they negotiate without evidence. > Lack of Constructive Feedback: Identifying areas of improvement and recommending the ways to improve remain absent. > Not Prioritising the Interview: Supervisors & sometimes employees consider performance interviews as only a requirement that needs to be fulfilled therefore remains unplanned.

We should be extra cautious on the following aspects during the performance management interview:- 1. Avoid focusing solely on past achievements without demonstrating future potential. 2. Not preparing for the interview on employee roles, performance Matrix, feedbacks, which effect the process 3. Avoid biased evaluation 4. Don't overlook feedback 5. Setting unrealistic expectations or goals without considering the employee's capabilities and resources

A performance review is the perfect time to connect with team members and ensure everyone has the clarity they need for success. 1. Be prepared and avoid surprises. Performance reviews should not be the only time in the year performance and growth are discussed. 2. Communicate and listen. Communication is not just talking. Are you actively listening and engaged? 3. Define next steps. Your team member should walk away from the conversation understanding what they have to do to be successful and what resources are needed. 4. Ask for feedback. The review is a perfect time to ask your team member how you're doing. Allowing for an element of vulnerability can make for a more open and effective meeting.

Having completed many reviews, I have learned the following. Firstly, you must have a firm understanding of the desired outcome. Organisational investment in the individual you will review has likely been substantial, so retention and enhancement of the individual’s performance is the best result.A combination of positive results and negative feedback awaits.You must ensure that the employee leaves with a ’can do’ attitude and a desire to avoid negative behaviour. So, you start by asking the employee how they feel they are performing, positives and negatives. Ensure you appear to note openly more positive feedback than negative; address negative behaviour as if a nuisance that is preventing the employee achieving their optimal results.

Performance Interview should aim at achieving improvement and not to reprimand the staff. Therefore it has to be handled in a positive manner so that staff are happy to have performance conversation and not afraid of them.

If there is one thing I have seen as a Performance Consultant, it is that most managers do not know how to give or receive feedback. I always recommend that the feedback/review session should be structured with supervisors going through a list of questions to be asked and responses to be recorded. This ensures that every employee gets the opportunity to share their thoughts on all topics that are related to their needs. This also ensures that nothing falls through the gap. While the questions will be fixed, the conversation that follows will need to be free and unfettered.

Let the work speak for itself. This will be easy if the goals set are SMART. Ask yourself if there was a review of the interview would the feedback given be clear to the reviewer?

Certainly. In performance management interviews, common mistakes to avoid include: 1. Lack of Preparation: • Leads to unfocused discussions. 2. Being Overly Critical: • Demotivates employees; balanced feedback is key. 3. Vagueness in Feedback: • Leave employees unsure; specific feedback is crucial. 4. Not Listening Actively: • Undermines trust and communication. 5. Ignoring Strengths: • Diminishes morale and engagement. 6. Lack of Follow-up: • Action plans and support are necessary for improvement.

I recall being in a performance review when my manager talked AT me for at least 30 minutes. I was feeling anxious and was unable to listen or hear any of her feedback. Then at the end she gave me a "fully meets" performance rating. As humans, our brains respond to perceived social threat in a similar way to physical threat. Being evaluated or receiving feedback can activate our threat response. As leaders, we have responsibility to create a safe environment where employees feel heard. This means that any performance meeting needs to be a 2-way conversation. Provide clear feedback and ask coaching questions, taking time to truly listen to and understand your employee's perspective.

For performance management interviews, the flow should always be to give an opportunity to the candidate to speak about their performance and listen to them with an open mind.

Its a very grave sin for a leader to not to listen on what his /her team members will say. When you do performance appraisal you must have full commitment and be on the moment. This is an opportunity to get to know more of your team member. This is also allow you to have the opportunity to create a bond. I is important to make the experience pleasant and will make your team member look forward to the next appraisal.

Listen and be ready to accept or change your perspective never make it an ego battle as this leads to better 2 way communication

Listen carefully. Clarify. Repeat. See things from the other perspective. Imagine you are sitting the other side of the table (if you have a table!). Check your understanding after listening. And understand what someone might be feeling. Give space for someone to say what they need to before jumping in or responding.

In order to assess the performance, there has to be a clear goal oriented action plan in place, against which we can evaluate how a candidate has performed.

Whilst setting goals is important, Performance measures are more important. Each employee must know how to measure their own performance and how the goal looks like when fully achieved. it's incidentally good to have clear means of verification so that anyone can easily ascertain if a target was fully hit.

One thing I found helpful is setting the goals and action plans at the beginning of the performance cycle and reinforcing them throughout the year with quarterly check-ins. After the performance conversation set expectations, advise the employee you are available and able to help them when a problem arises as well as deadlines of when the goals should be completed.

One of the pitfalls in performance management is the absence of clear expectations and goals. This can manifest in various ways: - Vague or ambiguous communication regarding performance expectations. - Absence of specific, measurable, achievable, relevant, and time-bound (SMART) goals. - Neglecting to discuss how individual goals align with broader organizational objectives.

It is so important to set the clear goals in short cycle (like - 90 days) to achieve the mid/long term goals. This short cycle goals/deliverables help team to remain focused and frequent check-in conversations need to be ensured by manager atleast monthly basis so that they both can give and receive structured feedback and define way forward to avoid any year end surprises on performance gaps. Documentations on contributions and feedbacks from others also important to keep for the future discussions between employee and manager as well as a reference point to define the expected outcomes on way forward.

Best practice requires the manager ensuring the focus is on 'development' as a two way conversation as opposed to fulfilling a 'management' process and checklist of items and areas to address. Best practice means avoiding the mistake of mixing pay conversations with performance development conversations. A seperate and focussed conversation on pay should take place. If the manager is an effective coach having ongoing and meaningful conversations should mean that almost all challenges and successes are already known, discussed and if needed actioned before the conversation takes place. Best practice involves the manager coming prepared to learn as much if not more then their team member and having the best questions to facilitate growth.

Not following best practices in performance management interviews can undermine the effectiveness of the process and fail to achieve the desired outcomes. - Lack of Clarity and Direction - Ineffective Feedback Delivery - Missed Development Opportunities - Communication Breakdowns

Minimizing interruptions and distractions is so important, but is too often overlooked. I’m glad to see that listed. Taking those steps - along with setting aside the appropriate time to actually prepare for and hold this important conversation - really go a long way.

Isn't this just a collaboration of all the above? Of course you want to follow best practice! But first work out what that means to you, your team and your organisation

Be empathetic. Make sure to select a time when your employee is feeling good and not facing any challenges before having this conversation. Whether it's good news or bad, it's important to approach it with open minds from both sides of the table. If required, reschedule the meeting, particularly if the employee is facing some issues in their personal lives. And remember, it's also helpful to ensure you're in a calm and positive mindset for a smooth discussion.

Providing Periodic Feedback Instead of Continuous Feedback: Waiting until formal performance reviews to provide feedback can be counterproductive. Regularly share constructive feedback with employees to help them improve continuously It is important to not only hold performance conversations more frequently, but also correctly. Ensure that performance reviews are a positive and constructive experience for both you and the employees.

As we conduct performance management interviews, it is important to be aware of the most common mistakes to avoid. First , it is essential to avoid rating employees based on personal bias or subjective opinions, as this can undermine the fairness and objectivity of the evaluation process. Instead, focus on concrete, measurable achievements and areas for improvement that directly correlate to the job responsibilities and performance expectations. Another common mistake is neglecting to provide specific examples and evidence to support your assessments. Vague or generalized feedback can lead to confusion and make it difficult for employees to understand the areas in which they excel or need development.

One mistake to avoid in performance evaluation interview is just focusing on past performance and ignoring discussion on future goals and plan

I think the performance evaluation interview is an opportunity to recognize the efforts of the employee, to thank him and to provide opportunities of growth in the future based on discussing certain points for improvement.If the employee is not well skilled for the position, we should not wait until the performance evaluation to discuss it, it has to be done during the trial period.Things to avoid are:To include personal opinion to take revenge from previous conflict with the employee-it's important to stay always professional with fair spirit/To discuss improvement points fairly with the intention to push the employee to change-grow professionally-and to see a different perspective in his career, never in order to demotivate the employee.