In case of any inter-communication lapses that lead to disconnections on the network, I would set up standard operating procedures and a central communication point where relevant people would come for correct information. It is essential to complete management of the problem and its resolution through the ‘first contact’ mode and cooperation between teams in a rapid manner. Inviting the necessary team members with stated responsibilities and using the available network management systems would also help in the faster resolution of the problem. At the same time, timely communication of the situation to the clients and other concerned parties who will be affected by the problem is important as it helps in reducing frustration.

Establish effective communication channels such as a dedicated point of contact to oversee incident updates. Assess the extent and impact of the outage and review logs, monitoring tools, and recent configuration changes. Provide brief and regular updates on progress and once resolved, analyze the root cause and points of miscommunication

To swiftly resolve network outages due to miscommunication, you should determine the root cause of the miscommunication. This could be due to hardware failure, software issues, configuration errors, or human error. Ensure that all team members are aware of the issue and the steps being taken to resolve it. Use clear and concise communication channels. Inspect routers, switches, and other network devices for any signs of failure or misconfiguration. Double-check network configurations to ensure they are correct and consistent across all devices. Sometimes, simply restarting network devices can resolve the issue. After resolving the issue, document the incident and the steps taken to resolve it to prevent future occurrences.