Face à un groupe de playtesting difficile, comment pouvez-vous intégrer efficacement les commentaires des utilisateurs ?

In my experience, first, the feedback needs to be divided into as many parts as needed because there is usually no proper structure/protocol for providing such a type of feedback. I mean, the playtesting group may be talking about the HUD, graphics, gameplay, performance and so on. Once the category of the feedback, the profile of the one giving the feedback, and everything are properly grouped, it is time to compare what is said against the actual game. Then, incorporating the feedback into the game demands estimating (cost, time, manpower, if worth it or not) and prioritisation. These steps need to be taken seriously and with no biasedness. Once the approved improvements are incorporated a new round of testing must be done.

As a newbie who’s learned about user accessibility through UX design internships, I understand how crucial playtesting is for ensuring a game is unbiased and accessible. When dealing with a challenging playtesting group, it's important to keep an open mind and really listen to their feedback, even if it’s tough to hear. Try to identify common themes in their comments and focus on the most critical issues that affect the overall user experience. Prioritize making changes that enhance accessibility and fairness in the game. Remember, the goal is to create an inclusive game that everyone can enjoy, so using this feedback constructively is key to improving your game.

Like the above heading says, one can handle a difficult playtest via active listening: - Set expectations before playtest begins. If you need specific feedback, set an agenda. If there are features you do not want feedback on yet, say so. - If in person, watch body language during play. Eyes and hands provide invaluable data on engagement levels. - Lead the conversation with appropriate questions and requests for context. - Do not get defensive. Your team needs honest feedback, so let it flow. - Compile data including outliers and repeat them back to the group as you record them. - Depending on the group, there will likely be players who do not like the core loop or meta. Remember that no game is for everyone—and that is okay!

One thing I've found helpful is actively listening without immediately defending my game during playtesting. Actually, I disagree with dismissing feedback too quickly. An example I've seen is that when playtesters feel truly heard, they provide more detailed and constructive insights that significantly improve the game.

Sorting feedback by impact and alignment with your vision ensures that you address the most pressing issues first. This method helps streamline the development process and enhances the overall player experience by focusing on changes that truly matter.

One thing I've found helpful is prioritizing feedback based on its impact on gameplay and frequency. Actually, I disagree with addressing every comment equally. An example I've seen is filtering out subjective preferences while focusing on feedback that aligns with the game’s vision or highlights potential design flaws.

One thing I've found helpful is adopting an iterative approach by testing changes with playtesters after incorporating feedback. Actually, I disagree with making adjustments without re-testing them. An example I've seen is how verifying the impact of changes ensures the game is evolving in the right direction and that player feedback is genuinely valued.

Setting clear expectations and explaining the development process fosters a positive relationship with playtesters. It helps them understand the context and limitations, leading to more constructive feedback and a smoother development experience.

One thing I've found helpful is managing expectations by clearly communicating that not all suggestions can be implemented. Actually, I disagree with leaving playtesters in the dark about the development process. An example I've seen is explaining how their feedback fits into the broader project, which helps set realistic expectations and reduces potential frustration.

One thing I've found helpful is creating a detailed system to track feedback, whether it's a simple spreadsheet or a more complex database. Actually, I disagree with relying on memory or scattered notes. An example I've seen is how organized documentation helps in spotting patterns and common issues, leading to more informed decisions during development.

I strongly support the idea of maintaining flexibility when responding to feedback. While having a clear vision is essential, being too rigid can prevent valuable improvements. Feedback should be seen as an opportunity to enhance your game, not as a critique of your skills. Often, the most challenging testers offer insights that lead to significant advancements. Embracing this feedback with an open mind can be the difference between a good game and a great one, as it allows you to refine and perfect your project in ways you might not have initially considered.