Voici comment intégrer de manière transparente les nouvelles technologies dans vos processus métier.

The biggest thing about a new tech craze is its cost. While it is imperative for business and technology to stay current with new technology, it is more important to evaluate if it serves your customers in way that it provides return on investment. A business leader must design a mechanism to quickly evaluate and project a cost and return on investment when implementing the new technology. The evaluation includes, infrastructure (cloud) costs, engineering costs and opportunity cost on current business. Then create room for your teams to ignore the hype and provide you real feedback on the technology and its shortcomings/advantages. A business case with all the stakeholders must be created that covers the cost of rollout.

A professional must be able to tell the difference between the latest tech craze and the tech that will stay. Understand the technology trends and their usefulness for your industry and organization. Then assess the organization's current strategy and evaluate whether it needs corrections. Involve your network, both inside and outside of your industry, to provide diverse thoughts and feedback. Implement a small Proof of Concept, POC. Learn from the POC whether it succeeds or fails and then adjust your requirements for the rollout or the next POC.

Acredito que a implantação de inovações tecnológicas começa no planejamento estratégico. Nas informações de estado atual e visão de futuro estarão quase todas as respostas de onde começar e o que buscar, em termos de resultados.

Penso que antes de implementar novas tecnologias é essencial um ‘olhar para dentro’, avaliando as necessidades, objetivos e o próprio momento da empresa. Muitas vezes há uma necessidade real e objetiva, mas os processos não estão amadurecidos ou não há um alinhamento claro dos caminhos a seguir. Entretanto, esta avaliação pode e deve ser feita por cada área da empresa, revelando oportunidades distintas de desenvolvimento de soluções. É importante também o ‘olhar para fora’, identificando as tecnologias mais relevantes para o negócio, em especial àquelas com potencial de transforma a gestão ou o próprio negócio como soluções em nuvem, inteligência artificial entre outras.

Defining needs is indeed paramount. Tech for the sake of tech or to look good at an event with the CEO will not laat. Beware of the Innovation Trap, where new tech ends up in the closet because there is no sustainable way to integrate it into processes. Use Design Sprint methodology to bring together a wide spectrum of experts and stakeholders to support the innovation from the onset.

Planejamento é tudo. É fundamental desenvolver um plano de integração detalhado que inclua cronogramas claros para cada etapa do processo, garantindo que todas as atividades sejam concluídas no tempo adequado. Não menos importante é estabelecer um orçamento detalhado que cubra todos os custos, desde a aquisição da tecnologia até a implementação e manutenção. Fundamental também incluir os cronogramas de treinamento para capacitar sua equipe a usar a nova tecnologia de forma eficaz (não é do dia para noite). E o pulo do gato: planejar medidas de contingência para lidar com possíveis problemas ou falhas durante a implementação, assegurando uma transição suave, leve, sem "trancos", para a nova tecnologia.

Develop a clear implementation plan. Define roles, responsibilities, and timelines. Ensure everyone understands the purpose and benefits of the technology.

Defining a roadmap with milestones for main outcomes, KPIs for success measurement and clear timings is critical for successful implementation of new technologies. This should consider all processes and functions affected and ensure alignment and interlock between critical stakeholders. Change Management including Communications and L&D for up-skilling must be part of the plan. Project governance includes the project team as well as regular meetings with sponsors and internal and external stakeholders. When introducing new technologies like GenAI, strategic implications regarding Risk Management, Compliance and ethical considerations need to be planned for. An agile approach allows for course corrections and change of pace where needed.

Establish clear roles and responsibilities for the implementation team to ensure accountability and streamline communication. Schedule regular progress reviews to monitor the integration process and address any issues promptly. Involve end-users early in the training process to foster familiarity and confidence with the new technology. By maintaining open lines of communication and being responsive to feedback, you can facilitate a smoother transition and enhance overall adoption rates.

Sou adepta aos experimentos. Sempre que fazemos experimentos no começo do projeto aprendemos aquilo que funciona bem e aquilo que precisamos melhorar. Fazer experimentos com a tecnologia (mas principalmente com as pessoas) nos ajuda a perceber esses prós e contras nos traz uma visão do todo pois podemos errar rápido e adaptar mais ainda. Portanto, temos resultados mais eficientes e eficazes antes de partir para algo maior.

It is crucial to recognize and embrace the fear of the new when implementing technological integrations. Ensuring that the team is comfortable and competent with the new systems is essential to maximize their effectiveness. Creating comprehensive training programs that cater to different learning styles and levels of technological knowledge is recommended. Investing in the development of team skills not only facilitates adaptation to technological changes but also promotes a more productive work environment with greater employee satisfaction.

Training staff is a critical component of successfully implementing new technology within an organization. Key reasons: 1. User Competence: Proper training ensures that employees are competent and confident in using the new technology. 2. Reduced Resistance: Change can be intimidating. Training helps mitigate resistance by providing employees with the knowledge and skills. 3. Minimized Errors: Well-trained employees are less likely to make mistakes when using new technology 4. Enhanced Job Satisfaction: When employees feel proficient with new tools, their job satisfaction and morale improve 5. Maximized ROI: Training ensures that the organization gets the maximum (ROI) from its technology by enabling employees.

Provide comprehensive training to ensure team is comfortable using the new tools. make sure to consider and address any concerns or questions they may have.

Establish a feedback loop to continuously improve the training process. Encourage team members to share their experiences and insights, which can help identify gaps in the training and areas needing further clarification. Incorporate hands-on practice sessions and real-world scenarios to enhance learning and retention. Recognize and reward employees who quickly adapt and excel with the new technology, fostering a positive learning environment. By prioritizing continuous learning and support, you ensure sustained success and resilience in your team’s technological adoption.

Effective training is essential for seamless technology adoption. Design tailored training programs that address various learning preferences and technological competencies within your team. Incorporate hands-on sessions, interactive tutorials, and accessible resources to facilitate learning. Ensure continuous support through follow-up sessions and a dedicated helpdesk to address post-training queries and challenges. By prioritizing skill development and offering ongoing assistance, you foster a confident, capable workforce ready to leverage the new technology to its fullest potential

Thorough testing is crucial for the successful deployment of new technology. By starting with a small user group and scaling up, you ensure that any glitches or inefficiencies are addressed early. It's important to then prioritize the feedback from early adopters to make the most impactful adjustments.

Before deploying new technology, thorough testing is crucial: - Functionality Testing: Verify core functionalities of the new system and ensure it integrates seamlessly with existing systems. Test data exchange and information flow across platforms. - User Acceptance Testing: Involve key users in testing to identify usability issues and ensure the new technology meets their needs. Gather feedback and refine the system for optimal user experience. - Performance Testing: Evaluate the impact of the new technology on system performance. Assess factors like speed, stability, and scalability to ensure it can handle real-world workload.

Your own team will not comprehensively be able to complete thorough testing. You must have automated tests as well as external tests from a selection of your target audience

Roll out the technology gradually and monitor its impact. Regularly assess its effectiveness and make necessary adjustments when it i sneeded.

Testing is crucial to ensure that the new technology works as intended and integrates smoothly with existing systems. Steps include: Pilot Programs: Run pilot programs in select departments or teams to test the technology in a real-world environment. User Acceptance Testing (UAT): Conduct thorough testing with actual users to ensure the technology meets their needs and expectations. Performance Metrics: Establish metrics to measure the performance and effectiveness of the technology during the testing phase.

Successful integration requires ongoing monitoring and adaptation: - Track Key Metrics: Identify key performance indicators (KPIs) relevant to the new technology's impact. This might include efficiency gains, data accuracy, or user adoption rates. - Regular Reviews: Schedule regular reviews to assess progress towards integration goals. Analyze data from KPI tracking and identify areas for improvement. - Adapt & Refine: Be prepared to adapt your approach based on monitoring results. Address challenges, refine processes, and provide additional training to ensure the technology delivers its intended benefits.

We've stopped using KPIs for this. We prefer OKRs. It's a more strategic metric that allows for Innovation to solve problems as opposed to a dull and blunt single metric which may produce a score that works and a system that doesn't

When implementing new technology, continuous monitoring is key to identifying and addressing issues early. Like, considering: Performance Tracking: Use analytics and reporting tools to track the performance of the new technology against predefined metrics. Regular Reviews: Schedule regular review meetings with stakeholders to discuss progress, challenges, and successes. Issue Resolution: Implement a process for quickly resolving any technical or operational issues that arise

Continuously track the technology’s performance. Gather feedback from employees and stakeholders to refine the integration process. more feedback more effectiveness results, better performance up to the expected.

Monitoring of the transition / migration and integration is key! - therefore, it is important to have fix milestone and KPIs in place - be clear and consistent on how to monitor, review and measure - if required ensure timely action / measure to adapt and if required redefine - but ensure all involved parties are informed accordingly

Often under emphasized component of deploying solutions. When an organization fails to plan for (and resource) a post production continuous improvement lifecycle, a solution’s full potential is never reached. The next big feature is not always as beneficial as a dozen smaller incremental changes that elevate the solution. Organizations need to understand the value of user feedback and balance the need to move to the next big thing with the benefit of quickly incorporating user improvements that create user buy-in and trust.

Establish a measurement and adoption plan to analyse the effectiveness of the technology deployment. Challenge your plans, measure success, and consider the following: - Listen to employees and gather feedback. - Audit compliance with new processes, systems, and roles. - Evaluate the effectiveness of change management activities. - Identify weaknesses. Assess organisational attitudes, and adoption of the “new way.” Determine if people still operate in the “old way,” capture user feedback, and maintain communication and reinforcement. Track progress against the original plan, identify necessary adjustments, and recognise what works well and what doesn’t.

The one thing that constantly evolves as we implement process is CHANGE. Especially when it comes to automation and new technology implementations it's key to re evaluate the Need Messaging Purpose Outcome Feedback For the new processes to be useful and relevant with time. Alert : Additional Iterations and Too many untimely additions may also cause for the processes to fail. Thus it's important to evaluate the top 20-% priority points for I Mk implementations

The Iterative Approach : 1. Establish a Strong Foundation Initial Assessment and Planning: To develop a detailed integration plan that outlines objectives, timelines, and resource requirements. 2. Embrace Iterative Development Agile Methodology: for delivering incremental improvements. Continuous Feedback Loops: To gather input from users at every stage which allows for timely adjustments. 3. Foster a Culture of Flexibility and Adaptability Training and Support: To help the users adapt the new Change Management: For clear communication, support and stakeholder engagement 4. Regular Evaluation and Adjustment Performance Metrics: To measure the success of the technology integration. Iterative Improvements: To continuously refine and improve

🔄 Embrace Noria Tinkering: Iterating for Seamless Technology Integration Adopt the principles of Noria Tinkering—making small, consistent improvements—can transform this challenge into a strategic advantage. Key Principles for Seamless Integration 1. Incremental Steps: Break down the technology integration process into manageable phases. Instead of a massive rollout, focus on implementing small, incremental changes. 2. Simplicity and Accessibility: Start with straightforward changes that can be easily adopted by your team. 3. Continuous Improvement: Encourage a culture of continuous feedback and refinement. 4. Employee Involvement: Engage employees at all levels in the integration process.

The right tool, for the right job, for the right reason/s. Integrating anything new is a challenge. The main thing to consider is really around why? why are you looking to integrate something new? that then leads into the what, how, who, when etc. Understanding the goal, the benefit, the prize this new "thing" is supposed to deliver is invaluable. Think about what you already have; how the new thing will work with/conflict with/replace the existing "thing". Manage expectations around timing - for delivery, bedding in, maximum benefit, and even the life-cycle for the new "thing's" end-of-life replacement. Consider plans/preparations for the "what-if's" - if the integration doesn't work, if there's an issue, backups, upgrades and outages.

As we bring in new technologies, we have to make sure we're always protecting the important information that's been entrusted to us. I know how crucial it is to keep our customers' and partners' data safe. When we add new systems, we need to check how we're handling the data, make sure only the right people can access it, and follow all the rules about data protection. It's something we have to stay on top of, but keeping our security strong will help us keep everyone's trust. It's important to regularly review and improve security measures to keep up with any new threats.

Most systems now claim to be endowed with the power of AI. I’ve found some are simply the same tools we’ve had for many years simply re-branded as AI. Technically, all computerized systems are at least a form of artificial intelligence at its basic level. Know what you’re buying. Advanced systems use foundational models and a variety of methods for training and refining them. Research the underlying technology before paying a premium for AI.

Do partial roll outs starting with non critical areas of work and then doing it in critical areas in a phased manner. An all out approach will disrupt operations and the business. A gradually phased approach will keep your best foot forward without disruptions