Quelles sont certaines des meilleures pratiques pour le suivi après une négociation?

Cuando quieres realizar seguimiento siempre debes enviar previo a consultar informacion o un articulo relevante de los beneficios que agregue valor a tu oferta, de este modo al momento de referir por la propuesta la percepcion del cliente va a cambiar de que solo le quieres vender a que tambien buscas asesorar.

Create a timeline at the end of the negotiation. "Can I follow up with you about this in a (day,week,month)? Some time between your next follow up and thank the customer for their time and ask if they have questions. Expect a no answer to this question! In hopes to receive a YES answer to your negations.

Siempre recordaré nuestro cliente en el año 2000 -Le dimos un seguimiento con alto nivel de satisfacción. -Honesta preocupación por su escalabilidad. -Compromisos de resultados. Este cliente continúa con nosotros y sus otras empresas han pasado a nuestra cartera

I believe a good starting point would be to know which kind of negotiation. Is it with internal stakeholders, is it with a prospect, is it with a client, is it with a team member, with your boss? Overall, I think the best practices to follow are: 1. Document the agreement (ASAP) - use a thank you note, confirming what was agreed upon. 2. Communicate internally if necessary. It is important to let know the people involved. 3. Schedule a follow-up. 4. Stablish KPIs. Measuring what was agreed on is a key factor. 5. Assign a POC (point of contact) 6. Stablish progress reviews with a timeframe 7. Nurture the relationship 8. Evaluate 9. Learn from the good and bad.

Similar to active listening and repeating back what you've heard in order to verify it's also what was said, following up in writing ensures that everyone is on the same page straight out of the gate.

Similar to the above suggestions - I think it's important to clarify what the original dilemma was and how your product will provide a solution. Furthermore, it's important you detail what tasks you require the client to complete to make the installation of the service successful.

One thing I find important when it comes to delivering on your promises, is you need to set a series of sign off dates. Where you provide a safe place for the customer to give feedback and a space where they can advise that although your solution still meets their needs the practicality of implementing it, may require an approach from a different angle.

Quit selling, when you get a yes respectively except the fact that you have an agreement. I’ve seen so many people talk a yes into a no due to over selling. Once negotiations result in the client saying yes, quit pushing it through the door. It’s time to work and make sure all your selling becomes a reality and make it happen , show the person what a great deal they just made by doing what you said you would do!! Closing a deal is doing the work you sold better than anyone else!! The next job will sell itself.

You will always be more successful in negotiations if you take the time to fully understand the perspective of the other party. A thoughtfully constructed value proposition is like gold.

The work has only begun when the commitment has been made. Integrity is the key to success of the deal. Follow up with the client as the contract moves forward and make sure you are highly involved within your company at all levels to make sure that the client is over delivered to.

Actually, don’t quit selling - move to the next phase. Thank them for the deal and either ensure the plan for an implementation, follow-up, hand-off or such is in place. Make the appropriate hand-offs, establish a plan for follow up communication. What other departments/teams/people are involved - make sure everyone knows the proper terms and expectations and tell them when you will check-in with them. Ask them why they chose you, what were the key factors, what did they like about the sales/negotiations process, can you ask them for a referral/endorsement if the time is right. Do they know anyone else that could benefit from your product/service/offering. Stop the pitch yes, but move to the next phase. Let them know you still care