Votre équipe de soins traverse une période difficile. Comment les gardez-vous motivés pour des soins de premier ordre aux patients ?

Inspire them! Adversity and hardship offer great opportunities for leaders and managers to demonstrate high-quality leadership that galvanises a team. Adjust priorities that address the issue, communicate relentlessly, tell people what needs to be done, and then do it. Remind people of the progress made and celebrate. Stop wasting time on unimportant tasks.

Empathy: Understand and acknowledge the challenges your team is facing. Show genuine concern for their well-being by actively listening to their concerns and addressing them where possible. When team members feel supported, they are more likely to stay committed to providing excellent patient care.

Keeping your theme motivated goes beyond the books-- it involves planning, action and action. Permit me to use the phrase-- the Coca-Cola approach-- they keep advertising even when there seems to be no competitor! So, plan to keep your team motivated and keep at it even there seems to be no need. Talking about motivation, remember that we are engaging humans here, and you are the first person that needs to stay motivated. That means that you must identify your own signs of de-motivation. I used the word de-motivation to avoid the word, depression: but the truth is that even team leaders can get depressed ! 😔 So, to keep your team motivated involves a careful risk-assessment of the team starting from yourself!

Encourage Open Communication: Foster an environment where team members feel comfortable sharing their concerns and ideas. Regular check-ins and open dialogue can help address issues early and maintain a positive atmosphere.

Open Communication: Foster an environment where open, transparent communication is encouraged. Regularly update your team on any changes, challenges, or successes. This helps them feel involved and valued, and ensures everyone is on the same page, working towards common goals.

This is the best topic hear! Motivation through recognition. This is very simple, very powerful and yet, highly neglected because it is highly misunderstood. We often think of motivation in terms of money or some other reward system, nothing could be further from the truth! Motivation goes beyond rewards and reward systems. I remember being given a letter of commendation from my chief executive after my role in a non-tenured position. The letter meant so much to me! I read it over and over, shared it with close acquaintances and kept the letter among my certificates! So, those non-monetary incentives go a long way and recognizing people's hardwork in writing performs miracles!!!!

Motivated Program: Implement a program that recognizes and rewards excellence in patient care. This could include awards, recognition ceremonies, or even small gestures of appreciation. A well-structured program can boost morale and motivate your team to strive for high standards in their work. By Setting a clear, achievable goals and celebrate when they are met. Encourage professional development and growth, allowing team members to see the impact of their work. Highlight stories of patient success and how the team’s efforts made a difference, reinforcing the purpose and value of their roles. By focusing on these elements, you can help maintain a motivated, engaged, and high-performing healthcare team, even during challenging times.

Recognize and Celebrate Achievements: Acknowledge and celebrate the successes and efforts of my team, no matter how small. Regular recognition can boost morale and reinforce the value of their work.

Offer Professional Development: By Investing in training and development opportunities to help your team grow and stay engaged. Learning new skills can be motivating and provide a sense of progress.

Promote Work-Life Balance: Encourage your team to take breaks and manage their work-life balance. Ensuring that they have time to recharge can prevent burnout and maintain their overall well-being.

Foster a Supportive Team Culture: Build a supportive and collaborative team culture where members feel valued and included. Team-building activities and fostering strong interpersonal relationships can enhance motivation.