1. Understanding Concerns: You've engaged openly with your team, creating a space where they can share their worries, helping you address their specific concerns directly. 2. Showing Benefits: By sharing clear examples of how the technology eases workload and improves efficiency, you’ve helped shift perspectives positively. 3. Providing Training: Through hands-on training sessions, you've built confidence and ensured your team feels prepared, which has greatly reduced initial apprehension. This approach has fostered trust, demonstrated the technology’s value, and equipped the team for success, making for a smoother transition.

Comme dans toute transformation, il faut que chaque acteur concerné par le changement constate un intérêt, un avantage personnel et réel, grâce aux nouvelles solutions techniques mises en œuvre. Si le seul enjeu est d’automatiser ou d’accroître la productivité, l’adhésion sera inévitablement compromise. En revanche, en s’intéressant de près à l’expérience collaborateur, en corrigeant les difficultés rencontrées par l’utilisateur, la résistance s’estompera.

🚀 Embracing Change: Turning Resistance into Opportunity When my team resisted adopting new quality-enhancing technology, I focused on five key steps: 1️⃣ Listen: Understanding their concerns—like complexity or past failures—built trust. 2️⃣ Communicate the Why: Linking the tech to shared goals like better outcomes and growth inspired alignment. 3️⃣ Collaborate: Involving the team in pilots and feedback turned them into co-creators. 4️⃣ Support: Training and guidance built confidence. 5️⃣ Celebrate Wins: Highlighting quick successes shifted skepticism to advocacy. 💡 Outcome: Resistance turned into excitement, improving quality and morale.

It is important that we always work to raise awareness among all employees about the role of quality in our daily lives. Starting with ourselves, ethics and commitment to continuous improvement.