Smily, formerly BookingSync

What if your work could be less stressful and way more fun? As a product designer at Smily, Gwenn is on a mission to improve how property managers and owners interact with our product. She works hand-in-hand with developers and product managers to create an experience that gives them freedom and extra time. But here's the twist: what if this design not only makes their jobs easier but changes their lives too? By focusing on user experience, we can elevate daily tasks into enjoyable challenges. In the end, you’ll feel empowered and ready to take on anything with our revamped product!

Why aren't your travelers coming back? It might be simpler than you think. Their experiences—good or bad—play a huge role in deciding if they will return. But there's more! What about how well you communicate your booking options? If they aren't reminded of how to book directly with you, they can easily forget. And lastly, are you giving them reasons to come back? Offering special discounts or encouraging them to share with friends can make all the difference. Dive into these three crucial strategies to not only increase your repeat bookings but create a loyal customer base that loves your property. Don't let opportunities slip away! What if you could transform the way travelers see their booking experience and keep them coming back for more?

Want to make your Airbnb listing shine? Start with a hook that sings! Next, share the amazing experience your guests will enjoy at your place. Then, inspire them to dream of their vacation ahead! Make sure to include all the details about your cozy property, like the number of beds and how big it is. But don’t stop there – tackle any doubts they might have and show them why your place is the best choice. Finally, create urgency with a powerful call to action that urges them to book now! By the end, your listing will stand out and guests will feel excited and ready to reserve their stay. They will know exactly why they can't miss booking with you!

What if everything you know about business is wrong? Dive into the powerful insights from Peter Drucker and Tony Robbins that can change your business strategy forever. Discover the 5 P's of innovation—product, promotion, place, price, and people—and learn how focusing on these elements can propel your success. If you think only one of these matters, you're missing the bigger picture of your business potential. At the end of this video, you'll understand which of the 5 P's you should focus on, feel inspired to make impactful changes, and know exactly how to drive your business forward. Get ready to innovate now!

A few weeks ago was one of those moments that fills you with gratitude. As CEO and founder of Smily, I find it incredible to pause and recognize the hard work that’s been poured into our mission. Recently, Marie, our Head of Customer Success, shared some remarkable insights with us. To measure our impact, we primarily use Zendesk for customer support, which has a feature for collecting customer satisfaction. Feedback is randomly gathered from about 5% of our customer interactions once a ticket is closed. And, as many of you know, Q3 is the most demanding season of the year—the time that pushes us to deliver under the highest pressure. So, when Marie Caille presented our Q3 2024 numbers, we were blown away. Our customers have shown incredible satisfaction with our customer success team. But just how incredible? 98.6%. Yes, a 98.6% satisfaction rate during our toughest season! I still find it almost unbelievable. That number reflects the dedication and heart our team brings every single day. And it doesn’t stop there—because in October, we hit a perfect 100% customer satisfaction rate. 100%! This incredible result speaks volumes, not only about our team’s relentless efforts but also about our partnership with our customers. So, a massive thank you to our customer success team and account managers, whose hard work and dedication drive this value. And just as importantly, a heartfelt thanks to our customers. We know this achievement reflects the strength of our collaboration with each of you. Together, we've created an amazing partnership that makes results like these possible. Thank you to everyone on the Smily, formerly BookingSync team, and thank you to all of our incredible customers. We couldn’t do it without you.

Discover the secrets to maintaining a flawless reputation on Airbnb! Tune in as we reveal two essential tips that can help you prevent negative reviews. Don't miss out—watch now!

Meet Maud, the Connector Behind Smily’s Success At 30, Maud Blanchard de La Brosse  is Smily’s Partnership Manager, driving growth and optimizing key partnerships. But she does more than just managing a portfolio—she collaborates with every team: tech, marketing, communications, and account management. Her role gives her insight into the entire company strategy, allowing her to create impactful connections across the board. Curious how these partnerships fuel Smily’s growth? This is the story behind the scenes.

Ready to 10x Your Short-Term Rental Listings? Here’s what the pros don't want you to know: Smily's Treasure Map is the secret weapon for crushing it on platforms like Airbnb, Booking.com, Vrbo, and HomeToGo. Inspired by Tony Robbins’ 7 Business Mastery forces and aligned with the power of chakras, this treasure map combines business strategies, energy flow and OTAs data for your ultimate success. Unlock secrets from industry leaders, enhance your listing quality, and attract more bookings! 👉 Download Smily’s Treasure Map now at https://lnkd.in/d2u8rSXG !

Want to Boost Your Airbnb Conversion Rate by 15%? Here’s How. The secret to increasing your Airbnb conversions by 10-15% is simpler than you think: your review score. Listings with a 4.7 or higher have a significantly better chance of converting. The best part? Achieving this isn’t complicated. Subscribe to this channel for detailed strategies on improving your customer reviews, optimizing your listing, and refining your communication with guests. By following these steps, you’ll see higher ratings, more bookings, and more profit in your pocket. Ready to level up your Airbnb game? Let’s get started.

Unlock the secrets of an unforgettable welcome! 🗝️ Discover three rare and simple tips that made my day in the short-term rental world. Perfect for hosts looking to elevate their guests' experience. Tap to watch the video and transform your hosting style!