Post de Evian Resort

🌟 Découvrez l'excellence de PEARL Housekeeping via le dernier article de Forbes. Apprenez comment nous allions expertise et attention pour garantir une propreté irréprochable et une expérience client sublime dans les hôtels de luxe. Lisez l'article complet ici https://lnkd.in/ef2EDUEk #Forbes #Housekeeping #ExcellenceHôtelière #hotellerie #hoteldeluxe

Curious if adding "Best House Reef" to the name of Maldives resorts and moving tactical offers to the room type name could justify and increase room rates. Would this strategy provide extra value and appeal to guests? Share your thoughts! #HospitalityMarketing #MaldivesResorts #RevenueStrategy #EcommerceStrategy #Maldives #OTAs #Revenuemanagement

Vous êtes-vous déjà demandé ce qui rend votre chambre parfaite dans un hôtel ? Voici un aperçu du travail acharné et du dévouement de notre équipe de housekeeping. Sur la vidéo : Fatema (qui est avec nous depuis déjà 8 ans 😊). #Hôtellerie #HôtelsSuisse #Tourisme #HotelOperations #Switzerland #Vevey #TravelIndustry #EmployeeAppreciation #BehindTheScenes

Are you making your first trip to Walt Disney World? Here’s your ultimate guide as a first-timer. I know it can feel overwhelming, but don’t worry—I’ve got you covered with the essential tips to make your magical vacation stress-free and full of fun! 1️⃣ Start with the Basics: Walt Disney World is MASSIVE, covering more than 25,000 acres! It includes 4 theme parks, 2 water parks, Disney Springs (shopping, dining, and entertainment), and over 25 resort hotels. 2️⃣ Download My Disney Experience App: This app is your best friend! From booking dining reservations to checking wait times and navigating the parks, the app makes everything smoother. 3️⃣ About the Parks: 🏰 Magic Kingdom: Classic Disney with iconic attractions and epic fireworks. 🌐 Epcot: Best for foodies and princess meet-and-greets. 🎬 Hollywood Studios: Perfect for Star Wars, Toy Story, and Disney Junior fans. 🦒 Animal Kingdom: More than a zoo—don’t miss Pandora and Festival of the Lion King! 4️⃣ Resorts: Stay on Disney property if you can! Benefits include extra park hours, early booking for dining, and free transportation around the resort. There’s something special about staying in the Disney bubble! 5️⃣ Ticket Tips: Buy your tickets in advance. Start with a Standard Theme Park Ticket for a more relaxed experience. For flexibility, consider the Park Hopper option to visit multiple parks in a day. 🎟️🌟 6️⃣ Dining: Make Advanced Dining Reservations (ADR) 60 days before your trip. Popular spots like Cinderella’s Royal Table and Be Our Guest book up fast! Use the app for mobile ordering at quick-service spots to save time. P.S If you book your trip with me as your “Fairy Godfather” I will book these for you 😁 7️⃣ Pack Smart: Comfortable shoes are a must (I love using crocs)! Don’t forget a poncho, a portable charger, and a reusable water bottle. Florida weather can be unpredictable, so come prepared. 8️⃣ Take Breaks: Disney can be exhausting. Plan a day or two away from the parks to relax at your resort, explore Disney Springs, or enjoy a water park. Your feet will thank you! Remember, you don’t have to do it all in one trip. Focus on what’s most important to your family and let the magic happen! ✨❤️ What are you looking for the most on your trip? ⬇️ #disneymoments #disneyworldtips #disneyworldparks #waltdisneyworldresorts #personaltravelagent #disneytravelagents #travelagentperks #disneyvacationplanning #disneyfamilyvacation #familyvacationideas #disneytravelplanning #vacationplanningtips #Disneyvacationtips

Is all-inclusive the new exclusive? Forget wilted buffets and bottomless drinks. The new all-inclusive resorts serve up meals by Michelin-star chefs, activities with sporting legends and, in the case of Ikos, a Tesla car you can take out for the day. For today’s luxury traveller, going all-inclusive doesn’t mean sacrificing personalised service, unique experiences or impressive facilities. And guests certainly don’t expect to stay ‘on resort’ the whole time. They’d quite like cultural encounters and experiences included too please. Brands leading the way in this new approach to all-inclusive are focusing on slick design and offering multiple dining experiences, dreamy pools, wellness sessions and impressive kids’ clubs, all as standard. I’ve been working with Ikos Resorts for six years, as it has expanded to become a leader in luxury Mediterranean family holidays, adding experiences such as dining at local restaurants and tickets to nearby cultural sites to its all-inclusive offering. Secrets Resorts – now part of Hyatt – has been making waves with stunning adults-only retreats, including everything from cookery classes to water sports, while TRS has brought its Caribbean contemporary cool to Ibiza, with trendy restaurants and tickets to local party spots included. Something must be working, because 40 per cent of consumers associate all-inclusive with luxury, according to British Airways. And as more hotels and resorts vie for their share of the market, you can expect to see more headline-grabbing experiences offered as standard. Think unlimited scuba diving at Kudadoo in the Maldives, turtle-hatching experiences at Jumby Bay Island in Antigua and meals completely tailored to your whim at Naviva, on Mexico’s Nayarit Riviera. So if the new exclusive is all-inclusive, what else should be included for a memorable stay? 

CELEBREZ LA HOUSEKEEPING WEEK 2024 - DERNIER JOUR ! Du 8 au 14 septembre la Housekeepping week 2024 Révolutionnez l'expérience client de votre palace avec votre service d'étage ! En tant qu'experts en expérience client dans les palaces, on vous invite à explorer comment cette semaine peut transformer votre établissement. Un service souvent négligé ! Le service d'étage est le cœur battant de tout palace. Saviez-vous qu'il faut en moyenne 65 minutes pour préparer une chambre à la perfection. 💪 Cette attention méticuleuse au détail est ce qui distingue un séjour ordinaire d'une expérience inoubliable. Valoriser vos talents et vos équipes du service d'étage tels vos ambassadeurs invisibles. Leur dévouement façonne l'image de marque de votre établissement. Reconnaître leur travail n'est pas seulement une question de gratitude, c'est un investissement stratégique dans la satisfaction client. Innover pour exceller dans un secteur en constante évolution, l'innovation est clé. 😉Pourquoi ne pas organiser vos propres "Olympiades du Housekeeping", à l'instar des hôtels de Las Vegas qui le font depuis 30 ans. C'est une opportunité unique de motiver vos équipes tout en améliorant vos processus. L'expérience client, au cœur de votre succès. Un service d'étage d'excellence est le fondement d'une expérience client exceptionnelle. En tant que consultants spécialisés, on vous aide à : 👉Optimiser vos processus et votre management. 👉Former vos équipes aux dernières tendances du luxe 👉Créer des expériences client uniques et mémorables 👉Investissez dans l'excellence Chers directeurs des richesses humaines et directeurs d'établissements de luxe, ne laissez pas passer cette opportunité de transformer votre service d'étage en un véritable avantage compétitif. 💪 😉 Combien d'entre-vous ont lancés des activités ? Commentez ! Contactez-nous pour découvrir comment nos conseils & formations peuvent élever votre établissement au sommet de l'excellence hôtelière. #ExperienceClient #HotellerieDeLuxe #ServiceDEtage #Innovation #luxe #formation #coach #coaching #formationcontinue #drh #cx #ex #housekeeping #ConseilEnLuxe

First of all, congratulations to the Tivoli Avenida team! 👏🎉 And Paula Carrega, allow me to share your video to highlight the importance of teamwork, training, and mastering even the most basic tasks. 💪 When we think about continuous improvement and innovation, we often jump straight to technology and how it can help us improve. However, as someone once taught me, it's much easier to "pick the apples that have fallen to the ground than those still firmly attached to the tree." 🍏 What this means is that before focusing on advanced solutions, we should invest time in training and mastering the fundamentals. This focus not only strengthens team-building, but it also helps identify waste and opportunities for improvement. If someone excels in a particular task, let’s take the time to understand how they do it and then standardize that best practice across the team. 💡 I firmly believe that in this fast-paced, tech-driven VUCA world we live in, the most efficient teams will be those who have their basic processes well-trained and refined. ⚙️ What may seem easy to an outsider, like housekeeping tasks, is in fact a challenging job in terms of efficiency and effectiveness. Cleaning rooms as quickly as possible, managing the variability of stay lengths, check-ins, and check-outs, all without compromising quality, is a true art. 🏨✨ A huge thank you to all hotel management teams, and a special recognition to the incredible "Pit Stop" Housekeeping teams. You are the true driving force behind it all! 💙🙌 #Teamwork #ContinuousImprovement #Innovation #HospitalityExcellence #HousekeepingHeroes #EfficiencyMatters #ProcessOptimization #PitStopTeams #HotelManagement #QualityService #BehindTheScenes #ServiceExcellence #lean #sixsigma

🎈 𝐕𝐨𝐭𝐫𝐞 𝐩𝐫𝐨𝐜𝐡𝐚𝐢𝐧 𝐬𝐞́𝐣𝐨𝐮𝐫 𝐦𝐞́𝐫𝐢𝐭𝐞 𝐝'𝐞̂𝐭𝐫𝐞 𝐞𝐱𝐜𝐞𝐩𝐭𝐢𝐨𝐧𝐧𝐞𝐥 !  Alors que nous nous préparons pour l’ouverture de notre nouvel établissement en Savoie 🏔️🎿, je vous invite à réfléchir : 𝒒𝒖𝒆𝒍𝒍𝒆𝒔 𝒔𝒐𝒏𝒕 𝒗𝒐𝒔 𝒂𝒕𝒕𝒆𝒏𝒕𝒆𝒔 𝒒𝒖𝒂𝒏𝒅 𝒗𝒐𝒖𝒔 𝒄𝒉𝒐𝒊𝒔𝒊𝒔𝒔𝒆𝒛 𝒖𝒏 𝒉𝒐̂𝒕𝒆𝒍 ? Parce que nous on y pense beaucoup ! 💭 🤣 💠 𝙇'𝙚𝙭𝙥𝙚́𝙧𝙞𝙚𝙣𝙘𝙚 𝙘𝙪𝙡𝙞𝙣𝙖𝙞𝙧𝙚 : Pensez à vos derniers séjours. Vous êtes-vous déjà retrouvé avec un menu banal, peu inspiré, et des plats qui ne vous laissent aucun souvenir ? 𝑁𝑜𝑢𝑠 𝑡𝑟𝑎𝑣𝑎𝑖𝑙𝑙𝑜𝑛𝑠 𝑎̀ 𝑐𝑟𝑒́𝑒𝑟 𝑑𝑒𝑠 𝑒́𝑡𝑎𝑏𝑙𝑖𝑠𝑠𝑒𝑚𝑒𝑛𝑡𝑠 𝑞𝑢𝑖 𝑣𝑎𝑙𝑜𝑟𝑖𝑠𝑒𝑛𝑡 𝑙𝑒𝑠 𝑠𝑎𝑣𝑒𝑢𝑟𝑠 𝑙𝑜𝑐𝑎𝑙𝑒𝑠, 𝑝𝑜𝑢𝑟 𝑢𝑛𝑒 𝑒𝑥𝑝𝑒́𝑟𝑖𝑒𝑛𝑐𝑒 𝑐𝑢𝑙𝑖𝑛𝑎𝑖𝑟𝑒 𝑖𝑛𝑜𝑢𝑏𝑙𝑖𝑎𝑏𝑙𝑒. 💠𝙇𝙖 𝙦𝙪𝙖𝙡𝙞𝙩𝙚́ 𝙙𝙪 𝙨𝙚𝙧𝙫𝙞𝙘𝙚 : Avez-vous déjà eu l’impression que le personnel était désengagé, offrant un service impersonnel, presque mécanique ? 𝐴𝑣𝑒𝑐 𝑛𝑜𝑡𝑟𝑒 𝑒́𝑞𝑢𝑖𝑝𝑒, 𝑛𝑜𝑢𝑠 𝑚𝑒𝑡𝑡𝑜𝑛𝑠 𝑢𝑛 𝑝𝑜𝑖𝑛𝑡 𝑑’ℎ𝑜𝑛𝑛𝑒𝑢𝑟 𝑎̀ 𝑜𝑓𝑓𝑟𝑖𝑟 𝑢𝑛 𝑎𝑐𝑐𝑢𝑒𝑖𝑙 𝑐ℎ𝑎𝑙𝑒𝑢𝑟𝑒𝑢𝑥 𝑒𝑡 𝑢𝑛 𝑠𝑒𝑟𝑣𝑖𝑐𝑒 𝑐𝑜𝑛𝑣𝑖𝑣𝑖𝑎𝑙. 💠𝙇'𝙖𝙪𝙩𝙝𝙚𝙣𝙩𝙞𝙘𝙞𝙩𝙚́ 𝙙𝙚𝙨 𝙥𝙖𝙧𝙩𝙚𝙣𝙖𝙧𝙞𝙖𝙩𝙨 : Vos hôtels collaborent-ils souvent avec des fournisseurs génériques, vous laissant avec des produits qui manquent d’authenticité ? 𝐶’𝑒𝑠𝑡 𝑒𝑥𝑎𝑐𝑡𝑒𝑚𝑒𝑛𝑡 𝑐𝑒 𝑞𝑢𝑒 𝑛𝑜𝑢𝑠 𝑐𝑜𝑛𝑠𝑡𝑟𝑢𝑖𝑠𝑜𝑛𝑠 𝑖𝑐𝑖, 𝑒𝑛 𝑛𝑜𝑢𝑠 𝑎𝑠𝑠𝑜𝑐𝑖𝑎𝑛𝑡 𝑎𝑣𝑒𝑐 𝑑𝑒𝑠 𝑎𝑟𝑡𝑖𝑠𝑎𝑛𝑠 𝑙𝑜𝑐𝑎𝑢𝑥 𝑝𝑜𝑢𝑟 𝑜𝑓𝑓𝑟𝑖𝑟 𝑢𝑛𝑒 𝑖𝑚𝑚𝑒𝑟𝑠𝑖𝑜𝑛 𝑎𝑢𝑡ℎ𝑒𝑛𝑡𝑖𝑞𝑢𝑒. 💠𝙇𝙖 𝙛𝙡𝙪𝙞𝙙𝙞𝙩𝙚́ 𝙙𝙪 𝙨𝙚𝙧𝙫𝙞𝙘𝙚 : Avez-vous déjà fait l’expérience de longs temps d’attente pour le check-in ou des erreurs dans votre réservation ? 𝐶ℎ𝑒𝑧 𝑛𝑜𝑢𝑠 : 𝑝𝑎𝑠 𝑑𝑒 𝑑𝑒𝑠𝑘 𝑓𝑟𝑜𝑖𝑑 𝑒𝑡 𝑖𝑚𝑝𝑒𝑟𝑠𝑜𝑛𝑛𝑒𝑙 ; 𝑡𝑜𝑢𝑡 𝑒𝑠𝑡 𝑝𝑟𝑒́𝑝𝑎𝑟𝑒́ 𝑒𝑛 𝑎𝑚𝑜𝑛𝑡 𝑑𝑒 𝑣𝑜𝑡𝑟𝑒 𝑎𝑟𝑟𝑖𝑣𝑒́𝑒 𝑔𝑟𝑎̂𝑐𝑒 𝑎̀ 𝑢𝑛 𝑝𝑎𝑟𝑐𝑜𝑢𝑟𝑠 𝑐𝑙𝑖𝑒𝑛𝑡 𝑑𝑖𝑔𝑖𝑡𝑎𝑙𝑖𝑠𝑒́ 𝑠𝑢𝑟-𝑚𝑒𝑠𝑢𝑟𝑒. 💠𝙇'𝙖𝙢𝙗𝙞𝙖𝙣𝙘𝙚 𝙜𝙚́𝙣𝙚́𝙧𝙖𝙡𝙚 : Est-ce que l’atmosphère de votre hôtel vous a déjà semblé sans caractère, avec des décors standards ? 𝑁𝑜𝑢𝑠 𝑐𝑟𝑒́𝑜𝑛𝑠 𝑢𝑛𝑒 𝑎𝑚𝑏𝑖𝑎𝑛𝑐𝑒 𝑐𝑜𝑛𝑣𝑖𝑣𝑖𝑎𝑙𝑒 𝑞𝑢𝑖 𝑡𝑟𝑎𝑛𝑠𝑓𝑜𝑟𝑚𝑒𝑟𝑎 𝑢𝑛 𝑏𝑜𝑛 𝑠𝑒́𝑗𝑜𝑢𝑟 𝑒𝑛 𝑢𝑛 𝑚𝑜𝑚𝑒𝑛𝑡 𝑖𝑛𝑜𝑢𝑏𝑙𝑖𝑎𝑏𝑙𝑒. Toute notre équipe est déterminée à offrir quelque chose de vraiment 𝐝𝐢𝐟𝐟𝐞́𝐫𝐞𝐧𝐭. 🤩 D'ailleurs, nous ne sommes pas des hôtels, nous ne sommes pas des restaurants... nous sommes des 𝐇𝐎𝐁𝐒 ! 𝐴𝑣𝑎𝑛𝑡 𝑑𝑒 𝑟𝑒́𝑠𝑒𝑟𝑣𝑒𝑟 𝑣𝑜𝑡𝑟𝑒 𝑝𝑟𝑜𝑐ℎ𝑎𝑖𝑛 𝑠𝑒́𝑗𝑜𝑢𝑟, 𝑝𝑟𝑒𝑛𝑒𝑧 𝑢𝑛 𝑚𝑜𝑚𝑒𝑛𝑡 𝑝𝑜𝑢𝑟 𝑟𝑒́𝑓𝑙𝑒́𝑐ℎ𝑖𝑟 𝑎̀ 𝑐𝑒 𝑞𝑢𝑒 𝑣𝑜𝑢𝑠 𝑎𝑡𝑡𝑒𝑛𝑑𝑒𝑧 𝑟𝑒́𝑒𝑙𝑙𝑒𝑚𝑒𝑛𝑡 𝑑’𝑢𝑛 ℎ𝑜̂𝑡𝑒𝑙. 💭 👉 Partagez vos pensées ici, et nous nous en inspirerons forcément chez EVI HOB 😃 ! #Hôtellerie #ExpérienceClient #Réflexion

Un nouvel article est paru sur notre blog… Ami.es hôteliers, nous sommes toujours à votre disposition pour insuffler ou développer le savoir-être de vos équipes en contact avec la clientèle ! N’hésitez jamais à nous appeler ! https://lnkd.in/eR4qZnSQ T. +33 7 88 45 30 03 info.pr@eapronantes.com https://lnkd.in/epCP2tQN #formation #formationhotellerie #formationsavoiretrehotellerie #savoiretre #hotels #expérienceclient #customerexperience #training #hotelsoftskillstraining

Tindarra Resort Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The resort's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. While lodging at this wonderful resort, a charming and cozy on-site fireplace will keep you warm on cold days and nights. Wear your favorite outfits again and again thanks to the laundry service offered at Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the resort come with air conditioning. The specially-designed rooms at You may be assured to know that a refrigerator and a coffee or tea maker are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms. Throughout your stay, choose from a variety of delicious dining options at the resort. Once there, be sure to check out bar for some in-house nighttime fun. The resort even has in-house cooking amenities such as BBQ facilities and shared kitchen for its most selective guests. Stay wet and wild with fun family water activities like fishing, non-motorized water sports and motorized water sports. Test your skills! Get competitive with your travel group or other guests, at the resort's tennis court and golf course on site. Travelers love this resort, scoring it higher than 95% of all other accommodations in the city. Spend less here on rooms than you would at 95% of other accommodations in the city. This resort's facilities score higher than 97% of accommodations in the city. #tindarraresort #hotelkdm