Invité
21 décembre 2022
This is one of the worst hotels I have ever stayed in. The hotel was booked out to a large group of students who were completely out of control, playing loud music, in and out of rooms, talking loudly etc until 2-3am. The receptionist was too young and inexperienced to deal with the behaviour. One guest even said they were letting off bangers/fireworks! I threatened to call the police and I wish I had now. The bedroom is dated, bathroom is a health and safety hazard- broken, rusty shower, broken toilet seat and don’t get me started on the breakfast!! We stayed for 2 nights and asked for our first night to be refunded- due to not sleeping etc which the manager refused over the phone, after discussing this on the phone with him, not at one point did he apologise for the poor service. He then said he would ask the managing director about the refund and phoned us upon our arrival in the UK. Did he phone or email? No. Absolutely disgusting service. Please, please do not give this hotel your money. I have added some photos of the bathroom.
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