Évaluations de Hotel Embassy

I don’t recommend this hotel , it not worth for money which you paid , you easy get many around better hotel around , be honest , room has a dump smell , all nights no heater cold enough then outdoor , morning no hot water , wait someone come to fix , delay for my trip bus , come to complaint to reception, even not apology, just seems like to say ＜ So What ＞ . Don’t know how they got they 4* , worst then 3

For stay it’s fine close the train station by walk 5 mins

Very clean.

Шаговая доступность от вокзала. Отель чистый, аккуратный. Есть внутренний дворик для перекура и красивый холл - гостиная. Номера стандарт небольшие, но интересно скомпонованные. Мы жили на мансардном этаже, с пульта открывалось потолочное окно. Здорово. Душ ванна туалет - норм. Читал сам в отзывах, подтверждаю: Трамвай с улицы - правда слышно, но если вы гуляли целый день, то его шум вечером не особенного напрягает. Кажется в 23.00 они вообще перестают ходить. Завтрак приемлемый: омлет, яйца, сосиски, бекон, нарезка мяса и сыров. Фрукты 3-4 вида, мюсли, круассаны разных видов, пирожные, соки. Кофе машина работают, там кофе вкуснее чем в кувшинах. Персонал - дружелюбный. Все что просили - помогали. Уборка в номере - с утра быстро, пока ходили на завтрак - номер уже в идеале. Рекомендуем.

在炎熱的佛羅倫薩，這個房間的空調一點兒都不製冷，感覺只有空調口那裡有一點涼風，房間的其他地方是一點兒涼意都沒有，晚上熱得根本睡不着。三人房是三張單人床，房間挺小的。離主火車站幾分鐘路程。前台服務人員中，有一個精神小夥兒服務還可以，另外一個年紀大點兒態度很不耐煩，不友好。總之夏天不推薦，太熱了。

房間有尿味，沒有電梯，晚上所有通道及樓梯並沒有照明系統，提供的早餐不是自己酒店本身的，只給你代用券到外面的餐廳使用，服務台長期沒有人，下午四時後便收工。根本不是什麼酒店，出入口在垃圾房旁邊，有大量黑人聚集，感覺上很不安全

這個房間很大很乾凈很舒適，兩個洗手間，套間，可以住四個人，離火車站特別近

好極了！！！！！

Très bel hôtel situé à deux pas de la gâre centrale de Florence (S.M. Novella) On est resté 4 jours pour un long weekend au coeur de la Toscane, et franchement, cela nous a fait un long weekend de rêve. La décoration des espaces en commun est superbe, le petit déjeuner est riche et de qualité, notre chambre avait l'air très recemment renouvelée dans un style moderne et precieux. Comme mon copin est russe, on a bien profité de la bouilloire à thé disponible dans la chambre. Le staff est sympa et disponible en cas de questions. Globalement, très satisfait. C'est un hôtel qui se distingue quelquepart parmi les centains d'hôtels de Florence.

Très bon hôtel. Idéalement situé. La chambre est propre et quand on rentre dans l’hôtel ça sent vraiment bon. Le petit déjeuner est copieux. Je recommande vivement. Les points négatifs sont que les femmes de ménage passent tôt et parfois on est même pas partis que la femme de ménage est dans la chambre (aussi gentille soit elle). Bref un peu de malaise …. Et le second point négatif est qu’on entend les trains passer. Donc si vous êtes sensibles au bruit je vous déconseille (après cela dépend peut être de la chambre dans laquelle vous êtes).

Le seul petit point négatif serait le quartier mais vraiment pour chipoter car tout est parfait . De l accueil la propreté le petit déjeuner le ménage impeccable. Nous reviendrons assurément . C est proche de tout parfait

We were greeted with a warm, patient smile of Federico, after a long and delayed flight....it was nice to see. He promptly allocated us our rooms with a warm welcome smile. He was very efficient and yet very patient with us. The following day we were greeted by lovely Martine, my husband asked her best shopping areas to go to and general questions...very very helpful. I am very happy to say undeniably both front desk reception were both welcoming, delightful,helpful as well as meticulous. Always aware and ready to assist. I was seated in reception on two very different days/night whilst waiting for my family, observing their interactions with other guests - delightful! This was my second stay at this particular hotel despite several visits to Firenze - it was always booked on my required days. Hotel Embassy was very clean ++, decor ++ staff++location ++ for places we wanted to visit. We found it pleasantly quiet, (yes - could hear the train/ tram - which I know may sound crazy but I loved it. It's not loud like our London trains.....infact it soothe me to sleep). I am so sorry not to have got the kitchen staff name during our stay 12th - 15th Dec. We were greeted by her beautiful smile. She kept our Lattes and chocolate flowing 😋 Thank you. The breakfast areas very clean and orderly. She ran a tight ship down there!!!! The breakfast selections were ample. Very quick with getting the table ready for the next guests. I cannot fault this hotel and staffs we met during our stay. It's a very resounding 5* review from me for sure. We are so looking forward to next year- hopefully we will be able to get 3 rooms🤣 Again thank you....see you next year!!!!

The hotel is pristine and well kept, everything was so elegant and it gives you a perfect Italian vibe. The staff has been helpful and very nice to us, also suggesting things to do and places to eat in the area. They made us feel at home. The location is fantastic, very close to the central station and few mins walk from all the main attractions in a very nice and walkable area. Really recommended, especially if you plan to travel around Italy by train given the proximity to the station.

I had a great time during my stay at Hotel Embassy. The staff is super friendly and ready to help. And the hotel is nice and had all that I needed for a perfect stay. But the best feature for me has to be location: right in the centre of Florence, close to all the main touristic attractions. I will definitely stay at Hotel Embassy again for my next holiday in Florence