Y2 Residence Hotel Managed by HII

Évaluations de Y2 Residence Hotel Managed by HII

Y2 Residence Hotel Managed by HII

4687 Santiago Street corner B. Valdez, Singian, Makati, Metro Manila, 2981, PhilippinesVoir les informations sur l'hôtel
Y2 Residence Hotel Managed by HII
Y2 Residence Hotel Managed by HIIY2 Residence Hotel Managed by HIIY2 Residence Hotel Managed by HII
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Commentaires des voyageurs

4.1/5
Très bien
307 évaluation
Évaluations vérifiées
Emplacement4.2
Commodités4.0
Service4.1
Propreté4.1
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Toutes les évaluations(307)
Évaluations positives(293)
Évaluations avec photos/ vidéo(90)
Séjour remarquable !(54)
Propriétaire amical(47)
Chambres de qualité(42)
Très bien situé(24)
Grandes chambres(21)
Trop bruyant(12)
Très bon rapport qualité-prix(12)
Bien situé(11)
Évaluations négatives(14)
majgatz
Studio lit queen de luxe
Séjour au sept. 2024
Seul
10 évaluation
5.0/5
Exceptionnel
Publiée le 7 oct. 2024
Mon récent séjour au Y2 Residence Hotel a été une agréable surprise. Il offre un excellent rapport qualité-prix. Je l'ai obtenu pour 1 400 Php sur trip.com, le tarif est plus élevé sur d'autres plateformes. L'emplacement est incroyablement pratique, avec un accès facile aux principaux quartiers d'affaires et aux attractions populaires. La chambre dans laquelle j'ai séjourné était spacieuse et bien aménagée. La grande fenêtre offrait une vue imprenable sur l'horizon de Makati. Les équipements étaient impressionnants, notamment une connexion Wi-Fi rapide, Netflix, un micro-ondes, des articles de toilette de base et un kit de café. La grande bouteille d'eau était une attention attentionnée. Le seul problème mineur que j'ai rencontré était l'emplacement incorrect du repère sur la carte Grabcar. Même après avoir sélectionné le bon nom d'hôtel, l'application me déposait au mauvais endroit. (Vous devez faire un virage jusqu'au bon endroit) J'espère que l'hôtel pourra travailler avec Grab pour résoudre ce problème. Dans l'ensemble, je recommande vivement le Y2 Residence Hotel à tous ceux qui visitent Makati. C'est une option confortable, abordable et bien située qui offre une excellente expérience.
Texte originalTraduit par google
Réponse de l'établissement: Dear Esteemed Guest,Thank you for choosing Y2 Residence Hotel for your recent stay and for sharing your experience with us. We are delighted to hear that your time with us was a pleasant surprise and that you found our hotel to offer excellent value for money.Your detailed feedback is truly appreciated, and we are thrilled to know that you enjoyed the convenient location of our property as well as the spacious and well-appointed room you stayed in, along with the stunning views of the Makati skyline.We are pleased to hear that you found our amenities impressive and that they added to the comfort of your stay. Your note about the incorrect pin location on Grabcar Map is duly noted, and we will certainly look into working with Grab to address this issue and ensure a smoother experience for our guests in the future.It was a pleasure hosting you, and we are grateful for your recommendation of Y2 Residence Hotel to other travelers visiting Makati. Should your travels bring you back to the area, we would love to welcome you once again for another great experience.Warm regards,Allan Edison CastroFront Office Manager
Invité
Chambre de luxe, 2 chambres à coucher
Séjour au juill. 2024
En famille
1 évaluation
5.0/5
Exceptionnel
Publiée le 2 sept. 2024
Nous avons vraiment apprécié notre premier séjour en famille ici à Y2. Le salon est spacieux, donc mon neveu a vraiment aimé courir partout, et les chambres sont douillettes et confortables aussi, et nous aimons aussi la vue sur la ville depuis notre chambre.
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6/14
Réponse de l'établissement: Dear Valued Guest , Thank you for sharing your experience! We're thrilled to hear that you and your family enjoyed your staycation at Y2 Residence Hotel. It's great to know that the spacious living room and cozy bedrooms contributed to a memorable visit, and we're glad you appreciated the city view. We hope to welcome you all back soon for another enjoyable stay! If there's anything specific you’d like for your next visit, please let us know.Jerry Banao AFOM
Invité
Studio de luxe
Séjour au juill. 2024
En couple
1 évaluation
3.5/5
Publiée le 23 août 2024
La piscine et les autres installations étaient belles. Pas trop de monde. Le seul inconvénient est le petit déjeuner. Cela n'en vaut pas la peine. Il y a peu de choix et ça n'en vaut pas la peine, tout a été servi tard. La chambre était un peu vieille mais quand même ok. La climatisation n'est pas réglable car la température n'est pas visible sur la télécommande. Dans l'ensemble, toujours ok pour le prix. Le petit déjeuner devrait être amélioré et la chambre devrait être un peu modernisée
Texte originalTraduit par google
Réponse de l'établissement: Dear Valued Guest,Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed the pool and other facilities, and that you appreciated the less crowded environment.We regret to learn that the breakfast did not meet your expectations. We will review your comments to enhance our breakfast offerings and service timing. Additionally, we understand your concerns about the room’s condition and the air conditioning system. We will look into ways to modernize our rooms and address the air conditioning issue.Thank you for your constructive feedback and for recognizing the overall value of your stay. We look forward to the opportunity to provide you with an improved experience on your next visit.Warm regards,AFOM
Invité
Suite Deluxe une chambre
Séjour au juill. 2024
En famille
2 évaluation
5.0/5
Exceptionnel
Publiée le 8 août 2024
c'est agréable de rester, c'est très relaxant et la chambre est propre et fraîche, la famille est heureuse de rester à y2. les frondes sont encore plus belles
Texte originalTraduit par google
Réponse de l'établissement: Dear Valued Guest,Thank you for your wonderful review! We’re delighted to hear that you and your family had a relaxing and enjoyable stay with us. It’s great to know that you found the room to be clean and comfortable, and that our front desk staff provided excellent service. Your kind words mean a lot to us.We look forward to welcoming you back in the future!Best regards, Jerry BanaoAFOM
Stasuardo
Studio lit queen de luxe
Séjour au nov. 2024
Seul
1 évaluation
4.5/5
Excellent
Publiée le 23 déc. 2024
A decent hotel in a good location at a fair price. The staff is very friendly and helpful. The gym is decent, with a nice view, and the rooftop also offers great scenery. The rooms are spacious and include a kitchen, which is a great feature. Housekeeping was good. The breakfast felt more like dinner, but this seems to be typical for the Philippines. Adding some fresh vegetables would be a great improvement. There is an excellent Vietnamese restaurant nearby, and the Power Plant Mall is within walking distance, where you can find healthy food options in the supermarket as well as a salad bar. The Makati city center is also easily accessible on foot.
Traduire
Réponse de l'établissement: Dear Valued guest,Thank you for sharing such a comprehensive and positive review of your recent stay with us! We’re delighted to hear that you enjoyed our central location, spacious rooms with kitchen facilities, and the helpfulness of our friendly staff. It’s also great to know that you were able to take advantage of our gym and rooftop with the beautiful views.We appreciate your comments regarding breakfast, and we will certainly consider adding more fresh vegetable options to enhance the variety for our guests. We always aim to improve our offerings, and your suggestion is valuable to us.We’re also glad you discovered the nearby Vietnamese restaurant and the convenience of Power Plant Mall—our location really is great for exploring Makati!We hope to welcome you back soon for another enjoyable stay. If there’s anything we can do to make your next visit even more memorable, please don’t hesitate to reach out.Warm regards,Allan C.Front Office Manager
NikkoLab
Studio lit queen de luxe
Séjour au nov. 2024
Seul
63 évaluation
4.7/5
Extraordinaire
Publiée le 16 déc. 2024
I extended my stay and just encountered to be questioned by the front desk since they are not talking with each other or was not endorsed
Traduire
Réponse de l'établissement: Dear Valued guest,Thank you for sharing your feedback with us. I sincerely apologize for the inconvenience you experienced at the front desk during your extended stay. Clear communication between our team members is essential, and it seems we fell short in this instance. We understand how frustrating it can be to have to clarify your reservation details, especially when you were expecting a seamless experience.Rest assured, we are addressing this issue with our front desk and housekeeping teams to ensure better coordination and that all guest information is properly communicated and endorsed between departments moving forward.We truly appreciate your understanding and patience, and we hope to welcome you back soon with a more streamlined and pleasant experience.Best regards, Allan C.Front Office Manager
Jude Sabit
Studio lits jumeaux de luxe
Séjour au nov. 2024
En famille
1 évaluation
4.7/5
Extraordinaire
Publiée le 8 déc. 2024
It's a bang for your buck! Maganda amenities at malinis. We enjoyed our stay! Although, if i need to neet pick. The breakfast only have limited food, so don't expect much. I would say I've seen better breakfast buffet. Lastly, parking slot. Kahit may room kayo sa Y2, there's a chance na mawalan ka ng slot kapag umalis ka. Kasi first come first serve, at that time madami kasi nag checkin so. Nag park pa kami sa century mall. Kawawa. Pero overall good stay!
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Réponse de l'établissement: Dear Valued guest,Thank you for sharing your feedback with us! We're delighted to hear that you enjoyed your stay and found our amenities clean and up to your expectations — we're thrilled that you felt you got good value for your money.We also appreciate your comments regarding our breakfast offering. While we aim to provide a satisfying selection, we understand that it may not have met your expectations in terms of variety, and we will certainly take your feedback into consideration as we explore ways to enhance the breakfast experience.We also apologize for the inconvenience you experienced with parking. We understand how important it is to have a guaranteed parking space, and we will look into improving our parking management to ensure a more seamless experience for our guests, especially during busy times.Thank you again for your kind words and constructive feedback. We look forward to welcoming you back for an even better experience in the future!Best regards,Allan Edison CastroFront Office Manager
CjDLeon
Studio lits jumeaux de luxe
Séjour au oct. 2024
En couple
22 évaluation
4.7/5
Extraordinaire
Publiée le 27 nov. 2024
Big rooms. Nice view from the roof top with pool. 5mins walk going to Century City Mall.
Traduire
Réponse de l'établissement: Dear Valued guest,Thank you so much for your kind words! We are delighted to hear that you had a positive experience with us. Your feedback means a lot to the entire team, and we truly appreciate you taking the time to share it.We look forward to welcoming you back on your next visit and ensuring another memorable stay.Best regards, Y2 Residence Hotel
maxchlm
Studio lit queen de luxe
Séjour au oct. 2024
En couple
3 évaluation
4.7/5
Extraordinaire
Publiée le 6 nov. 2024
Great hotel with comfortable and spacious room, rooftop with swimming pool and good breakfast. The swimming pool is open from 6 am to 10 pm, which is very convenient. The staff was very polite and welcoming. I would recommend this hotel for travellers that look for an affordable yet qualitative stay in Manila.
Traduire
Réponse de l'établissement: Dear Valued guest,Thank you so much for your kind review! We’re thrilled to hear that you had a positive experience with us. Your feedback is greatly appreciated, and it’s wonderful to know that you enjoyed your stay.We look forward to welcoming you back to Y2 in the future. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know.Warm regards,Allan Edison CastroFront Office Manager
Utilisateur anonyme
Studio lit queen de luxe
Séjour au sept. 2024
Voyage entre amis
2 évaluation
3.7/5
Publiée le 27 oct. 2024
The staff were friendly but they should try to add more people for check-ins so that it won't get crowded at the lobby. Elevator ride was too slow and small. So when the elevator is full you can't get on you have to wait how many minutes just to get down again. The aircon inside our room wasn't cold enough even with the lowest settings. It was like it's on fan only. Hot water wasn't working. The room was big, good for get togethers or so. Hotel was easy to find and was near many shops so buying food outside wasn't much of hassle.
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Réponse de l'établissement: Dear Valued Guest , Thank you for your detailed feedback. We appreciate your kind words about our friendly staff and convenient location. We’re sorry to hear about the issues you experienced with the check-in process, elevator, air conditioning, and hot water. Your comments are valuable, and we will address these concerns to improve our guests' experience. We’re glad you enjoyed the spacious room and found it suitable for gatherings. We hope to have the opportunity to provide you with a more seamless experience on your next visit to Y2 Residence Hotel.Warm Regards , Allan Edison Castro Front Office Manager
Utilisateur anonyme
Studio lit queen de luxe
Séjour au sept. 2024
Seul
5 évaluation
5.0/5
Exceptionnel
Publiée le 22 oct. 2024
very nice place to stay. staffs are very welcoming and accommodating. room is clean and very relaxing. super recommended this place.
Traduire
Réponse de l'établissement: Dear Valued Guest,Thank you so much for taking the time to share your positive experience during your stay with us. We are thrilled to hear that you found our place very nice and that our staff was welcoming and accommodating. Providing exceptional service with a warm and friendly atmosphere is always our goal, and we are delighted that you felt well taken care of.It's wonderful to know that you found your room clean, relaxing, and comfortable during your visit. Your comfort and satisfaction are very important to us, and we are pleased to hear that we were able to meet your expectations.We truly appreciate your kind recommendation of our establishment. Your feedback means a lot to us and serves as a great source of motivation for our team. We are grateful for your support and for choosing to stay with us.We look forward to welcoming you back on your next visit and continuing to exceed your expectations. If there is anything more we can do to make your future stays even better, please do not hesitate to let us know.Warm regards,Allan Edison CastroFront Office Manager
Haluk Akcay
Studio de luxe
Séjour au oct. 2024
En couple
22 évaluation
1.0/5
Publiée le 8 nov. 2024
This hotel is very dirty and around was so noisy can't sleep early .very dirty hotel
Traduire
Réponse de l'établissement: Dear Valued Guest , Thank you for your feedback. We're truly sorry to hear that your experience with us was disappointing. Cleanliness and a peaceful environment are top priorities for us, and we apologize for not meeting those expectations during your stay. We also understand how noise from the surrounding area can be frustrating, and we're sorry it impacted your rest.Please know that we are addressing the cleanliness issues with our housekeeping team to ensure we maintain a high standard for all our guests. We appreciate your comments and hope to have the chance to welcome you back for a better experience in the future.Warm Regards, Allan Edison Castro Front Office Manager
LOVE,R.
Studio lit queen de luxe
Séjour au sept. 2024
Seul
1 évaluation
5.0/5
Exceptionnel
Publiée le 23 oct. 2024
I love my stay here. Clean place, comfortable bed, alot of different cuisine around the area.
Traduire
Réponse de l'établissement: Dear Valued Guest,Thank you for taking the time to share your positive feedback with us. We are thrilled to hear that you enjoyed your stay at our hotel. At Y2, we strive to provide exceptional service and create memorable experiences for all our guests, and it is truly rewarding to know that we succeeded in making your visit special.Your kind words serve as a great motivation for our team to continue delivering outstanding hospitality and ensuring that every guest feels welcomed and cared for.We look forward to the pleasure of welcoming you back on your next visit and exceeding your expectations once again.Warm regards,Allan Edison
The Navigator
Studio lits jumeaux de luxe
Séjour au sept. 2024
En couple
2 évaluation
5.0/5
Exceptionnel
Publiée le 18 oct. 2024
The Hotel Y2 Residences was very good, the staffs are very nice, the place and the accommodation is like air bnb and it was good, the comfort is 100%. Thanks to TRIP.COM for the best deals!
Traduire
Réponse de l'établissement: Dear Valued Guest,Thank you for your fantastic review! We’re thrilled to hear that you enjoyed your stay at Y2 Residences and found our staff to be helpful. It’s wonderful to know that you appreciated the comfort and ambiance of our accommodations.We’re also glad that you found a great deal through TRIP.COM! Your satisfaction means a lot to us, and we hope to welcome you back for another excellent experience soon.Warm Regards, Allan Edison Castro Front Office Manager
Invité
Studio lit queen de luxe
Séjour au sept. 2024
Seul
6 évaluation
5.0/5
Exceptionnel
Publiée le 28 oct. 2024
Excelent staff and comfortable space Have a lot of common spaces like a gym, a pool and a terrace, the breakfast is good but few variety
Traduire
Réponse de l'établissement: Dear valued guest,Thank you for taking the time to share your feedback with us. It is wonderful to hear that you had a pleasant stay and enjoyed our excellent staff and comfortable accommodations.We are thrilled that you appreciated our common spaces, including the gym, pool, and terrace. We strive to provide our guests with a variety of amenities to enhance their overall experience, and we are delighted that you were able to take advantage of these facilities.Your comment regarding the breakfast variety is duly noted. We will review our breakfast offerings to ensure that we provide a more diverse selection for our guests in the future. Your feedback is invaluable in helping us improve our services and provide a better experience for all our guests.We are glad that you found our breakfast to be good, and we will work on enhancing the variety to meet your expectations and those of our other guests.Thank you once again for choosing to stay with us and for sharing your thoughts. We look forward to welcoming you back and providing you with an even more enjoyable stay.Warm regards,Allan Edison CastroFront Office Manager
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