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1 nuit
Commentaires des voyageurs
4.7/5
Extraordinaire
42 évaluation
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Évaluations vérifiées
Emplacement4.7
Commodités4.6
Service4.7
Propreté4.8
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Toutes les évaluations(42)
Évaluations positives(40)
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Très propre(11)
Propriétaire amical(10)
Services et équipements très appréciés(7)
Petit déjeuner délicieux(7)
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Évaluations négatives(2)
Art13
Double Room - NAGURI
Séjour au sept. 2024
Seul
3 évaluation
5.0/5
Exceptionnel
Publiée le 14 oct. 2024
Very nice option for anyone traveling to Naoshima. Right next to the pier and Uno station.
It's especially great if you get more budget rooms, as you still get all the amenities while not breaking the bank. They have partner onsen right next to the hotel, in like 100 meters walking distance, inclusive in your stay, which is very nice, though it was a bit overcrowded due to the holidays. The set breakfast is also worth it and is great. May be having a decent coffee/cappuccino option would be improvement, though.
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Invité
Separate Room (Semi-private Cabin)
Séjour au avr. 2024
Seul
3 évaluation
3.2/5
Publiée le 20 mai 2024
During my recent stay at this hotel, I had a mixed experience that travelers should be aware of.
Firstly, the breakfast was outstanding. The variety was great, making for a delightful start to each day.
However, my stay was marred by an issue with the advertised 24-hour help desk. At check-in, I was assured that assistance would be available at any time. Unfortunately, when I needed help late at night, no staff could be reached. This lack of support was frustrating and left me without the assistance I required.
Overall, while the breakfast here is a definite highlight, the reliability of their 24-hour help desk needs improvement. Future guests should be aware of this potential shortfall when planning their stay.
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Dell
Separate Room (Semi-private Cabin)
Séjour au janv. 2024
Seul
27 évaluation
5.0/5
Exceptionnel
Publiée le 6 mars 2024
Modern with everything one needs other than a lot of space and the size issue just calls for some Japanese efficiency! Microwave downstairs. Wonderful front desk service. My new favourite hotel in downtown Osaka!
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Invité
Chambre Supérieure Twin avec Vue sur la Mer Intérieure de Seto et Balcon
I had an issue with my email which it meant the hotel was double booked by myself (I.e. booked 2 nights in 2 different rooms for one person). The moment this was highlighted to me and we agreed it was a genuine issue, the team manager agreed that they would wave the cancelation fees waived.
To only find out when I left that they told trip.com not to do it, therefore they have charged me for 4 nights when I stayed two!!
They are greedy people and it seems they are also liars which is a shame.
Furthermore, the cabins have a very loud ventilation / AC system that does not let you sleep. It took me a long time to fall sleep and woke me up multiple times - its so loud the ear plugs aren't any good. Very bad nights of sleep there.