Évaluations de Tianjin Marriott Hotel National Convention and Exhibition Center

Réponse de l'établissement: Dear Guest, thank you for staying with us and spending time to share your experience. We were very glad to have you here and host you with the Marriott art of hosting. We try to respond to cues of what you need and provide personalized service with detail and care. Committing to Marriott Hotels’ continuous brand evolution, Tianjin Marriott Hotel National Convention and Exhibition Center sparks inspiration at every corner, with a modern, residential design with locally-inspired accents. Each of the 389 guestrooms and suites have been thoughtfully-designed to offer a spacious and modern look complete with tailored solutions that are as inventive as its guests. Guests can expect a working area and a sitting area with chaise lounge and coffee table. Floor-to-ceiling windows allow sufficient natural light and offer the captivating view of the city skyline. Thoughtfully crafted facilities, from high-speed WIFI, plush beddings to spacious and walk-in shower, create an elevated and inspiring experience for guests. Essential services are placed at guests’ fingertips with the Marriott Bonvoy app, including seamless mobile check-in and check-out.Thank you again for your feedback and welcome back to see us soon!

Réponse de l'établissement: Dear guest, thank you for staying at Tianjin Marriott Hotel National Convention and Exhibition Center. We understand that during your stay as we dicussed our services felt short of the expectations and we thank you for taking the time to share your feedback. Actions were taken already before your departure and your comments were shared and discussed with the entire team to ensure such are not reapeated in the future. The hotel management attaches great importance to the problems you have encountered. As a brand hotel under Marriott International Group, we firmly believe in and are committed to creating wonderful experiences for every guest and is honest feedback like yours that will motivate the team to strive to continue improving our service delivery. Thank you again for staying with us and we are looking forward to the opportunity to see you again, and show our improvements!

Réponse de l'établissement: Dear guest, thank you for staying at Tianjin Marriott Hotel National Convention and Exhibition Center. We understand that during your stay as we dicussed our services felt short of the expectations and we thank you for taking the time to share your feedback. Actions were taken already before your departure and your comments were shared and discussed with the entire team to ensure such are not reapeated in the future. The hotel management attaches great importance to the problems you have encountered. As a brand hotel under Marriott International Group, we firmly believe in and are committed to creating wonderful experiences for every guest and is honest feedback like yours that will motivate the team to strive to continue improving our service delivery. Thank you again for staying with us and we are looking forward to the opportunity to see you again, and show our improvements!

Réponse de l'établissement: Dear Zeng, thank you for staying with us and spending time to share your experience. We were very glad to have you here and host you with the Marriott art of hosting. Committing to Marriott Hotels’ continuous brand evolution, Tianjin Marriott Hotel National Convention and Exhibition Center sparks inspiration at every corner, with a modern, residential design with locally-inspired accents. Each of the 389 guestrooms and suites have been thoughtfully-designed to offer a spacious and modern look complete with tailored solutions that are as inventive as its guests. Guests can expect a working area and a sitting area with chaise lounge and coffee table. Floor-to-ceiling windows allow sufficient natural light and offer the captivating view of the city skyline. Thoughtfully crafted facilities, from high-speed WIFI, plush beddings to spacious and walk-in shower, create an elevated and inspiring experience for guests. Essential services are placed at guests’ fingertips with the Marriott Bonvoy app, including seamless mobile check-in and check-out. Thank you again for your feedback and welcome back to see us soon!

Réponse de l'établissement: 尊敬的賓客您好，感謝您入住國家會展中心天津萬豪酒店。我們非常開心瞭解到您對我們的非凡待客師們的服務很滿意，我們一定會把您的肯定轉達給Jenny、晶晶和Ella。酒店的設計靈感來自於在天津生活了許多年的作家張愛玲，她在文學作品中提到，蝴蝶是花的靈魂，回來尋找它自己，帶有一種輕盈空靈之美，所以您可以在酒店裡看到許多浪漫唯美的蝴蝶或者花的藝術裝飾，很多客人都紛紛在這些裝飾前打卡拍照。酒店所有的房間都有落地窗和浴缸，還設有單獨的工作區並配備休閑躺椅和咖啡桌，加上蓬鬆柔軟的床品、寬敞的步入式淋浴間以及高速 WIFI 無線網絡連接，為您營造舒心自在的入住體驗。再次感謝您的入住，期待有機會能夠再次見到您，祝您生活愉快！

Réponse de l'établissement: 尊敬的賓客您好，感謝您入住國家會展中心天津萬豪酒店。酒店所有的房間都有落地窗和浴缸，還設有單獨的工作區並配備休閑躺椅和咖啡桌，加上蓬鬆柔軟的床品、寬敞的步入式淋浴間以及高速 WIFI 無線網絡連接，為您營造舒心自在的入住體驗。酒店的健身中心配備喬山健身器械，設施齊全，24小時均可使用；室內恆温泳池的星空設計新穎愜意，配備桑拿室及濕蒸室，06：00至22：30營業，助力您在旅居期間釋放倦意，舒展身心。再次感謝您的入住以及對酒店的認可，期待您再次入住，探索酒店的更多特色！

Réponse de l'établissement: 尊敬的賓客您好，感謝您入住國家會展中心天津萬豪酒店。位於酒店六層的康體中心，室內恆温泳池的星空設計新穎愜意，並且還有提供給小朋友玩耍的小童俱樂部，明朗輕快的氛圍，運用安全環保的材料保護小朋友的身體健康，為家庭休閑時光增添不少親子樂趣。很高興知道您在入住期間體驗了我們的萬豪貴賓廊（M Club），它是為萬豪旅享家白金卡會員、鈦金卡會員、大使會員以及入住行政樓層的賓客打造的專屬空間，通過住宅般舒適愜意的會客廳設計風格為賓客提供全天候服務，免費供應早餐、全天候精美小食和飲品、以及晚間雞尾酒等專屬禮遇，滿足賓客放鬆休憩、商務會面或社交等多種需求，相信您對這些服務已經有了全面的瞭解，也再次謝謝您對M Club服務的認可。再次感謝您的入住以及對酒店的認可，期待您再次入住，探索酒店的更多特色！

Réponse de l'établissement: 尊敬的賓客您好，感謝您入住國家會展中心天津萬豪酒店。我們非常開心瞭解到您對我們的非凡待客師們的服務很滿意，我們一定會把您的肯定轉達給Grace、Jenny和Ella。酒店所有的房間都有落地窗和浴缸，還設有單獨的工作區並配備休閑躺椅和咖啡桌，加上蓬鬆柔軟的床品、寬敞的步入式淋浴間以及高速 WIFI 無線網絡連接，為您營造舒心自在的入住體驗。位於酒店六層的康體中心，室內恆温泳池的星空設計新穎愜意，並且還有提供給小朋友玩耍的小童俱樂部，明朗輕快的氛圍，運用安全環保的材料保護小朋友的身體健康，為家庭休閑時光增添不少親子樂趣。再次感謝您的入住以及對酒店的認可，希望您在不久的將來您能夠帶着家人或者朋友再次光臨酒店，共同體驗萬豪品牌非凡的待客藝術。

Réponse de l'établissement: 尊敬的賓客您好，感謝您入住國家會展中心天津萬豪酒店。非常遺憾地瞭解到，您在入住期間的體驗未能讓您十分滿意，我們感到十分遺憾，這不是酒店應有的水準。作為萬豪國際集團旗下的品牌酒店，我們始終堅信並致力於為每位客人打造賓至如歸的體驗，對於您提出的我們服務當中的不足之處，我們一定會虛心接受並加以改進，我們會以更專業的視角培訓員工，使之更加註重於感知客人的各項需求，我們會不斷努力提升服務水平，旨在為您提供滿意的服務。再次感謝您的入住，祝您生活愉快!

Réponse de l'établissement: 尊敬的賓客您好，感謝您入住國家會展中心天津萬豪酒店。我們非常開心瞭解到您對我們的非凡待客師們的服務很滿意，我們一定會把您的肯定轉達給Ella和Grace。酒店的設計靈感來自於在天津生活了許多年的作家張愛玲，她在文學作品中提到，蝴蝶是花的靈魂，回來尋找它自己，帶有一種輕盈空靈之美，所以您可以在酒店裡看到許多浪漫唯美的蝴蝶或者花的藝術裝飾，很多客人都紛紛在這些裝飾前打卡拍照。酒店所有的房間都有落地窗和浴缸，還設有單獨的工作區並配備休閑躺椅和咖啡桌，加上蓬鬆柔軟的床品、寬敞的步入式淋浴間以及高速 WIFI 無線網絡連接，為您營造舒心自在的入住體驗。再次感謝您的入住以及對酒店的認可，期待您再次入住，探索酒店的更多特色！

Réponse de l'établissement: 尊敬的賓客您好，感謝您入住國家會展中心天津萬豪酒店。酒店擁有地下停車場，可以滿足客人絕大多數的需求，並且酒店地處天津大道與一號線國瑞路地鐵站旁，距離機場和火車站均不到30分鐘的車程，從酒店到市內僅需20-30分鐘車程，交通十分便利。酒店所有的房間都有落地窗和浴缸，還設有單獨的工作區並配備休閑躺椅和咖啡桌，加上蓬鬆柔軟的床品、寬敞的步入式淋浴間以及高速 WIFI 無線網絡連接，為您營造舒心自在的入住體驗。再次感謝您的入住以及對酒店的認可，期待您再次入住，探索酒店的更多特色！

Réponse de l'établissement: 尊敬的Yona娜娜您好，感謝您入住國家會展中心天津萬豪酒店。酒店擁有地下停車場，可以滿足客人絕大多數的需求，並且酒店地處天津大道與一號線國瑞路地鐵站旁，距離機場和火車站均不到30分鐘的車程，從酒店到市內僅需20-30分鐘車程，交通十分便利。酒店所有的房間都有落地窗和浴缸，還設有單獨的工作區並配備休閑躺椅和咖啡桌，加上蓬鬆柔軟的床品、寬敞的步入式淋浴間以及高速 WIFI 無線網絡連接，為您營造舒心自在的入住體驗。再次感謝您的入住，期待有機會能夠再次見到您，祝您生活愉快！

Réponse de l'établissement: 尊敬的好魔障的一暱稱您好，感謝您入住國家會展中心天津萬豪酒店。酒店所有的房間都有落地窗和浴缸，還設有單獨的工作區並配備休閑躺椅和咖啡桌，加上蓬鬆柔軟的床品、寬敞的步入式淋浴間以及高速 WIFI 無線網絡連接，為您營造舒心自在的入住體驗。瞭解到您在酒店入住期間的早餐體驗令您非常不滿意，我們感到十分遺憾，酒店管理層對於您所遇到的問題非常重視，相關部門也已經收到了您的反饋，正在積極進行調查和做出必要的改進。再次感謝您的入住，期待有機會能夠再次見到您，祝您生活愉快！

Réponse de l'établissement: 尊敬的賓客您好，感謝您入住國家會展中心天津萬豪酒店。酒店擁有地下停車場，可以滿足客人絕大多數的需求，並且酒店地處天津大道與一號線國瑞路地鐵站旁，距離機場和火車站均不到30分鐘的車程，從酒店到市內僅需20-30分鐘車程，交通十分便利。酒店所有的房間都有落地窗和浴缸，還設有單獨的工作區並配備休閑躺椅和咖啡桌，加上蓬鬆柔軟的床品、寬敞的步入式淋浴間以及高速 WIFI 無線網絡連接，為您營造舒心自在的入住體驗。再次感謝您的入住，期待有機會能夠再次見到您，祝您生活愉快！