SECRET KEY

THE GIFT OF COACHING Τα Χριστούγεννα & ο νέος χρόνος πλησιάζουν ! Κάντε δώρο στον εαυτό σας και στους συνεργάτες σας ένα πρόγραμμα Coaching για να βελτιώσετε την ποιότητα της ζωής σας και να ενισχύσετε δυναμικά την ηγετική απόδοσή σας . Οι απεριόριστες δυνατότητες που έχουμε απαιτούν ανακάλυψη και αξιοποίηση. Το μυαλό μας συνηθίζει να βρίσκει δικαιολογίες για να κάνουμε τα ίδια και τα ίδια, ακολουθώντας με συνέπεια μια κατάσταση συνθηκολόγησης. Μπορείτε να βγείτε από την αδράνεια, να μεταμορφώσετε τη ζωή σας και να επανεφεύρετε τον εαυτό σας. Μέσα από το Coaching θα δημιουργήσετε προσωπικές στρατηγικές επιτυχίας. Θα καταφέρετε να δείτε τον εαυτό σας διαφορετικά , να οραματιστείτε προοπτικές επιτυχίας και να αλλάξετε μοτίβα σκέψης που σας κρατάνε πίσω. Ας μάθουμε να λέμε όχι στο ΑΥΤΟ ΜΠΛΟΚΑΡΙΣΜΑ και να το βλέπουμε ως μια απόλυτα ΑΝΑΣΤΡΕΨΙΜΗ πρόκληση. Επικοινωνήστε μαζί μας στο info@secretkey.gr ΚΑΙ στο 2106096921 και αξιοποιήστε τις Χριστουγεννιάτικες προσφορές στα πακέτα Coaching μέχρι 20 Δεκεμβρίου. ΕΠΩΦΕΛΗΘΕΙΤΕ ΤΩΝ ΕΙΔΙΚΩΝ ΕΚΠΤΩΣΕΩΝ 15% που ισχύουν σε περιπτώσεις παράλληλης έναρξης προγραμμάτων εντός του 2025. ΚΛΕΙΣΤΕ ΣΗΜΕΡΑ ΜΕ ΕΚΠΤΩΣΗ 15% ΤΑ COACHING ΠΡΟΓΡΑΜΜΑΤΑ & ΥΛΟΠΟΙΗΣΤΕ ΤΑ ΜΕΣΑ ΣΤΟ 2025 #leadershipcoaching #transformation #selfawareness #beingmode #Christmaspackages #SECRETKEY #elenamitsibona

What is your brand promise? Have you got one? Have you clearly defined your brand promise around your customers' needs? What is finally a BRAND? Where does finally the Customer Strategy fit? Experiencing a Branding Exercise during our CX Strategy Masterclass "Driving Loyalty through CX Excellence" with Manuela Pifani #customerexperience #brandpromise #CXstrategy #CXellence #secretkey

👏👏👏We feel an overwhelming sense of pride and gratitude after the completion of the 2 days CX Strategy Masterclass “Driving Loyalty through CX Excellence” we delivered last week with the amazing Manuela Pifani in the MusiXLab of the Megaron - The Athens Concert Hall. 🔝More than 40 senior managers from various business sectors and leading companies honored us with their participation and were trained in building CX excellence strategies, in defining brand promises and the CX North Star! All of them deep dived into Loyalty Frameworks , CX Excellence Fitness & Capability Models to achieve business ambition and drive customer centricity getting familiarized with the customer insights ecosystem, CX metrics and KPIs , channel transformation methods as well as with people strategy, engagement and communication tools. 🫶Thank you Manuela Pifani for both preparing and delivering such a comprehensive CX Strategy training program for SECRET KEY's audience. Your unbeatable combination of CX corporate experience & consulting background makes you a valuable business partner and a super-powerful leading authority in the Customer Experience field ! 🙏A heartfelt "thank you" to all our participants and their sponsor companies who honored us with their registration and made this CX Strategy training happen !!! ‼️ For those of you who didn’t manage to secure a registration ticket this time we will soon announce new dates for the specific training course during 2025 ! THE CX FUTURE IS NOW!! #customerexperience #drivingloyalty #CXstrategy #CXexcellence #customercentricity #CXperformance #ManuelaPifani #SecretKey #CXtraining #CXinspiration #CXdesign

Customer Experience is an art and a science, which requires an expert and balanced combination of strategic thinking, intuition and grounded methodologies, tools and techniques The CX Strategy Masterclass "DRIVING LOYALTY THROUGH CX EXCELLENCE" will be delivered by the CX thought leader Manuela Pifani on November 7 & 8 in the MusiXLab of the Megaron - The Athens Concert Hall https://lnkd.in/d_z4zhYB Last chance to register : 2106096921 , info@secretkey.gr

Only a few seats left for our CX Strategy Masterclass "Driving Loyalty through CX Excellence" on November 7 & 8 with the CX expert Manuela Pifani in the MusiXLab of the Megaron - The Athens Concert Hall. Join this 2-days intensive , strategic training program to learn a number of tools & techniques to build differentiated insight-led CX strategies and propositions. 👉Explore how to create an effective CX insight & measurement framework to inform CX strategy and transformation 👉Learn how to identify the core customer needs and emotional motivators that should be at the heart of your customer strategy design activities 👉Meet different VoC methodologies to generate insights 👉Learn how to turn insights into action and drive alignment and accountability 👉Translate your business ambition into an impactful insight-led CX strategy 👉Understand the 8 essential quadrants of CX organisational fitness 👉Assess your organisation's CX capabilities and maturity state 👉Identify how to align everybody behind the delivery of the customer strategy and ambition ‼️For registrations contact us at 2106096921, 6936932970 or at info@secretkey.gr https://lnkd.in/d_z4zhYB #customerexperience #customerstrategies #customerloyalty #CXexcellence #customerinsights #customermeasurement #CXculture#secretkey

💡MEET OUR PROGRAMS “MANAGING SALES PERFORMANCE" Training Η εποπτεία μιας ομάδας πωλήσεων απαιτεί μελέτη και φροντίδα . Η επάρκειά σας ως Δ/ντής Πωλήσεων κρίνεται σε συνδυασμό με την απόδοση των μελών. 👉Το πρόγραμμα "MANAGING SALES PERFORMANCE" θα σας βοηθήσει να δημιουργήσετε #performancepartnerships με κάθε σύμβουλο πώλησης , χρησιμοποιώντας το μοντέλο Sales Performance System Επιλέξτε να υλοποιήσετε inhouse το Managing Sales Performance πρόγραμμα για να : 🔑Επικοινωνείτε και να παρακολουθείτε critical success factors στην ομάδα πωλήσεων 🔑Αναγνωρίσετε Δείκτες Απόδοσης για κάθε Critical Success Factor 🔑Μάθετε να εντοπίζετε τις αιτίες χαμηλής απόδοσης των πωλητών 🔑Αναλάβετε τις κατάλληλες δράσεις μέσα από ένα portfolio τακτικών για να βελτιώσετε την απόδοση (coaching, counseling, discipline...) https://lnkd.in/d4p5ZqA4 Επικοινωνήστε μαζί μας για να ενημερωθείτε αναλυτικά για το MSP εκπαιδευτικό πρόγραμμα αλλά και για τα υπόλοιπα προγράμματα ανάπτυξης του πληθυσμού πωλήσεων. ☎️2106096921 ℹ️info@secretkey.gr #salesacademy#salesperformance #salesmanagementtraining #MSPsystem #CSF #KPIs #salesleadership

We all have the capacity to achieve most of what we want. Sometimes external factors influence the result (e.g. family, economy , lack of qualifications..). However, the biggest barriers usually are the beliefs we hold about ourselves.

Delivering a great #customerexperience is the result of a carefully designed and managed approach, translated into brand-aligned strategies and propositions, and enabled by customer-centric organisational capabilities and culture. 🌕The CX Strategy Masterclass " DRIVING LOYALTY THROUGH CX EXCELLENCE" will be delivered by the CX though leader Manuela Pifani on November 7 & 8 in the MusiXLab of the Athens Concert Hall. 👉Our CX Strategy Masterclass includes highly effective proprietary CXellence frameworks, cross-sectorial case studies , practical exercises & tools to strengthen the skills and capabilities you require to deep dive into your customers’ experience and design powerful and differentiated insight-led customer strategies . 🚀Join us to learn how to methodically boost CUSTOMER LOYALTY and profitability ! ✅The modules of the Masterclass are listed in the approved training programmes section of the Global CX Community of the Customer Institute https://lnkd.in/d_z4zhYB ‼️For further information and registrations contact us on 2106096921 , 6936932970 or at info@secretkey.gr #customerexperience #excellence #customerloyalty #customerstrategies #cxframeworks #cxculture #customercapabilities

‼️Last Call for early-bird registrations (by September 30) 👉Join the CX Strategy Masterclass "Driving Loyalty through CX Excellence" with the CX thought leader Manuela Pifani on November 7 & 8 to explore a number of tools and techniques to build differentiated insight-led customer experience strategies . 💪Strengthen your strategic thinking skills ,deep dive into customer loyalty drivers AND learn how to align everybody behind the delivery of the customer strategy and ambition. ℹ️For further information and registrations contact us on 2106096921, 6936932970 or at info@secretkey.gr https://lnkd.in/dk5pTCDF