Front Desk Receptionist

The Gundari hotel resort in Folegandros, is looking for candidates for the following position:

Front Office Agent

Reports to: Front Office Manager

Position description:

·      Prompt and efficient completion of all Front Office duties (check in, check out, invoicing, call center, guest assistance with requests and complaints, Concierge)

·      Daily preparation of reports

·      Demonstrate exceptional guest service, being proactive in all guests’ requirements & requests, with their prompt & successful resolution

·      Provide a friendly & warm welcome and service to all guests

·      Friendly & warm cooperation with all colleagues and department heads

·      Maintain the Front Desk in a professional order

Qualifications:

·      Previous experience of 2 years in a similar position within a 5* property

·      Computer literacy & knowledge of Hospitality PMS software (Protel)

·      Fluency in Greek & English, extra languages are considered a plus

·      Strong problem-resolution, organizational & multitasking abilities

·      Punctual, well-groomed with strong interpersonal and communication skills

·      Friendly & kind personality, with team spirit

·      Degree in Hospitality / Tourism would be desirable

What we offer:

·      highly competitive salaries depending on qualifications

·      quality accommodation and food conditions

·      significant career development prospects

·      a pleasant working environment

If you consider yourself suitable to become part of our family by providing high quality services in a friendly working environment, we will be happy to receive your CV.

All applications are confidential and will be treated with the utmost discretion