Technically Write IT

Happy Holidays! Here's Rahel Anne Bailie's Voices of AI Advent Calendar. This year the content industry has continuted to see seismic shifts because of AI. Here are some of the top voices that talk about AI in informative and, practical ways. No scaremongering. No bullshit. No hype. Hope this list gives you some inspiration and new connections for 2025! Dr. Lance Cummings Scott Abel Maaike Groenewege David Armano Andreas Blumauer Rodrigo Corradi Gianluca Mauro Maria del Dado Alonso Sanchez Alexandre du Sordet Thomas Bustos Tom Hewitson Michael Iantosca Rafia Inam Sean Power Gerry McGovern Ethan Mollick Helmut Nagy Dr. Joy Buolamwini Lasse Rindom Andrew Stein Toni Ressaire Henrik von Scheel Larry Swanson Noz Urbina

🚀 Hiring a Head of Sales - Enterprise Content Consultancy (Ireland)🚀 We are looking for a head of sales to help Technically Write IT grow at a pivotal time. If you're a sales pro, looking to build and own your own sales strategy, and you know the content world. We'd love to hear from you. Join us as we shape the future of enterprise content. We know the content industry inside out. 🚀Enterpise Content Strategy 🚀Content Operations 🚀Content Migration to Structured Content 🚀Knowledge Management 🚀Translation & Localization 🚀User Adoption For more information have a look on our career page: https://lnkd.in/eXDfyvHd

Helmut, great to see you here in Rahel‘s Advent Calendar. What a great idea, Technically Write IT! I can’t wait to see who‘s behind door No. 24 🎄

Day 14 of our Top AI Voices Advent Calendar 2024 We’re sharing the top people worth following for measured views about Artificial Intelligence. No hype. Just informative, practical, and full of AI insights. Please meet: Sean Power https://lnkd.in/e9k2bSPA A philosopher. A technical communicator. An author. An AI ethics specialist. He explores compliance with the EU AI Act and shares insightful articles.

Day 6 of our Top AI Voices Advent Calendar 2024 We’re sharing the top people worth following for measured views about Artificial Intelligence. No hype. Just informative, practical, and full of AI insights. Please meet Rodrigo Corradi https://lnkd.in/e4ErqPAB Follows this AI deployment expert and linguistic AI consulting, with a localization operations background, who shares lots of interesting articles.

Here's our key takeaways from tcworld 2024. As you'd imagine in our industry, AI dominated the conversation. From a range of angles: 🤖 How to use AI as an effective editorial assistant ⌨️ How to write better prompts ⚙️ Using RAG Models 💗 Ethics in AI ⚖️ EU AI Act 100+ companies exhibiting their software and/or services. Every vendor has built some sort of AI functionality into their product. Mostly, AI features offer assistance of some sort: - Summarising - Suggesting wording - Monitoring consistent terminology etc Maybe we’ll see you next there next year?

Why do so many businesses focus on optimising content workflows at the point of delivery? That's like optimising your Deliveroo scooters, when you have a chaotic kitchen. The customers won't actually get their food any faster. Not until you fix the operating model of the kitchen itself. Focusing on the last mile doesn’t actually fix how content is managed upstream. There are a lot of efficiencies to be found in the authoring and orchestration steps of the content lifecycle. Content operations starts in your content kitchen.

Here's how Rahel removes at least 16 steps from most content review processes. Once a document is ready to review, a typical process can take over 40 steps across 4 stages, and goes something like this: Part 1: Calling for a document review 1 Save a local copy of file 2 Rename file 3 Move file to a sub-sub folder 4 Email multiple reviewers for review 5 Check who needs to review the document 6 Revise email to reflect review instructions 7 Find old email to keep instructions consistent 8 Copy instructions from the old email 9 Add the email addresses to email 10 Send the email 11 Forget to attach the document 12 "Reply All" to email you sent, choose 13 Attach the document and resend email Part 2: Handling the reviews (and the reviewers) 14 Answer questions from reviewers 15 Circulate the questions and answers 16 Take the sticky notes from reviewers who grabbed you in person 17 Navigate to the file location in the sub-sub folder 18 Incorporate feedback 19 Receive file attachment from reviewer 20 Download attached file 21 Rename the attachment 22 Repeat the previous 3 steps for each reviewer Part 3: Resolving the review feedback 23 Compare all reviewed files 24 Resolve conflicting review comments 25 Incorporate the easy-to-process feedback 26 Consolidate conflicting feedback 27 Email reviewers with conflicting feedback 28 Send a meeting invite to discuss conflicts 29 Chair the meeting + take detailed notes 30 Email + circulate detailed notes to meeting attendees 31 Incorporate the feedback 32 Email reviewers that all changes have been made 33 Rename the document with the suffix _FINAL 34 Attach document to the email 35 Repeat previous 4 steps at least once more Part 4: Managing the document 36 Get final document signed off 37 Save signature to a PDF 38 Remove original document 39 Rename reviewed document 40 Move document to storage area 41 Copy signature file to storage area When working smarter, we can eliminate at least 16 steps. Part 1: Calling for document review 1 Log into the system 2 Navigate to document 3 Open document 4 Click Start Review 5 Choose reviewer names for the document 6 Click Send Part 2: Handling the reviews 7 Wait for all reviewers to annotate document 8 Check for unresolved feedback 9 Ask reviewers to view the conflicting feedback Part 3: Resolving the review feedback 10 Incorporate feedback into document 11 Send reviewers a link to finalised document 12 Route through workflow for final signature Part 4: Managing the document 13 Log into system 14 Navigate to document 15 Change document status to read-only 16 Log out of system Note that not all steps take the same amount of time - some steps take a minute while others can take hours. But even taking that into account, it's still impressive to reduce a conservative 41 steps to an efficient 16 steps. We've seen a reductions in wasted effort of between 65% to close to 95% once we've implemented a content operations strategy. #ContentOperations #ContentOps

Day 3 of our Top AI Voices Advent Calendar 2024 We’re sharing the top people worth following for measured views about Artificial Intelligence. No hype. Just informative, practical, and full of AI insights. Please meet Maaike Groenewege https://lnkd.in/eK_3aMZf https://convoclub.mn.co/ Mix linguistics, natural language processing, technical writing, conversation design, and generative AI, and you get a muti-passionate professional.

"AI is only as good as the information it's fed." What do you feed yours? Are you sure that your source information is accurate, is well structured and has the correct context? Find out more about how Technically Write IT approaches getting content AI ready in Toni Ressaire's interview with Semantic Web Company (SWC) https://lnkd.in/dM9xi_Fc