OSF Digital

🎧 Catch the Latest Episode! Our very own Rob Smith, Global VP of Technology at OSF Digital, sat down with Natalija P., Salesforce, to discuss the game-changing potential of Agentforce and how OSF is driving innovation within the Salesforce ecosystem in this new episode of the Salesforce Commerce Cloud Innovation Podcast. From the fast-paced enablement at Dreamforce to real-world use cases like AI-powered sentiment analysis and autonomous agents, this conversation dives deep into: ✅ How Agentforce redefines customer experiences. ✅ The transformative power of generative AI in commerce and beyond. ✅ Why trust is critical in deploying AI solutions. Rob shares fascinating insights, including the evolution of technology, the future of commerce, and his personal take on adopting an AI-first mindset. 🚀 Listen now to explore how OSF Digital is staying ahead of the curve in connected commerce and AI innovation: https://lnkd.in/gifQT-Ey #Agentforce #SalesforcePartners

🚀 [Agentforce Demo] As a trusted Salesforce partner, an Agentforce-enabled partner, and an AI expert, OSF Digital offers a unique and innovative approach with strategic support for Agentforce. Leveraging a multicloud Salesforce environment, we integrate data and AI to transform customer interactions through an autonomous agent—all while ensuring the security of your data, Salesforce environments, and APIs. Key Benefits: ✅ Rapid Customization: Tailored POCs delivered in just weeks. ✅ Optimization: Enhance your existing Information System assets to reduce time and costs, aligning with your architecture and IS master plan. ✅ Comprehensive Expertise: Deep proficiency in data, AI, Salesforce, and third-party interactions via APIs. ✅ Consulting and Support: Data strategy and governance, agent security and control, and optimization of AI prompts for superior service quality. Discover how OSF Digital and Agentforce can revolutionize your business by streamlining costly processes: https://lnkd.in/guYfuvHC   #SalesforcePartners #Agentforce #Retail #Innovation #AI #Data #DataGovernance

We’re proud to have partnered with Quintessentially to help them elevate service standards, expand client base, and strengthen corporate partnerships through a Salesforce-powered digital portal.    Here’s what James Wall, Global Marketing Director at Quintessentially, shared about this project: "OSF Digital delivered a solution that seamlessly integrates into our operations, providing an innovative platform that enhances communication and empowers our Lifestyle Managers with unparalleled visibility into our members' evolving interests. With this, we can curate bespoke experiences that consistently exceed expectations and elevate the Quintessentially journey.” Want to see how we helped Quintessentially achieve their goals with Salesforce Experience Cloud?  Read the full case study here: https://lnkd.in/gc52tdWv   #SalesforcePartners #ExperienceCloud #LuxuryService #Hospitality #CustomerExperience 

Introducing the Future of Business Efficiency: Omnichannel Product to Cash Solution 🚀    Elevate your business operations with OSF and Salesforce's innovative solution, designed to revolutionize the entire journey from product browsing to cash collection. This cutting-edge integration of Salesforce Revenue Cloud, Manufacturing Cloud, and B2B Commerce on a single platform empowers manufacturers and their partners to achieve seamless efficiency and enhanced customer satisfaction, ultimately driving profitability.   Key Benefits: ✅ Optimized Operations: Achieve maximum efficiency through streamlined processes. ✅ Strengthened Customer Relationships: Foster deeper connections with your clients. ✅ Real-Time Insights and Automation: Gain unparalleled visibility and automate workflows for better decision-making.   Join us in transforming your business landscape and unlocking new levels of success.   Discover the potential: https://lnkd.in/ghXAduvc

Quintessentially, the leader in lifestyle management, sought to elevate their service standards by improving how they connect with members and provide personalized service. OSF Digital delivered a digital portal built on Salesforce Experience Cloud, providing Quintessentially with a streamlined platform that centralizes communication, ensures data consistency, and enables seamless interactions between members and Lifestyle Managers. Discover how this transformation empowers Quintessentially to expand their client base, increase sales, and strengthen corporate partnerships. Want to learn more? Read the details in our latest case study! https://lnkd.in/gc52tdWv #ExperienceCloud #SalesforcePartners #LuxuryService #Hospitality #DigitalTransformation #CustomerExperience

🌟 OSF enhances efficiency and user experience with the new AllAi Browser Plugin 🌟 The AllAi Browser Plugin is designed to provide immediate, actionable insights and guidance, making it an indispensable feature for Salesforce users. Whether you need quick answers to Salesforce-related questions or detailed, step-by-step instructions for complex tasks, AllAi is here to help. Find AllAi on the Salesforce AppExchange at: https://lnkd.in/d2mVKm3z #AppExchange #AllAi #SalesforcePartners

Empower Your Salesforce Projects with OSF Digital’s AllAi Browser Plugin! 🚀   The AllAi Browser Plugin offers features for all Salesforce users, including specialized features specifically for Salesforce Marketing Cloud and Salesforce Commerce Cloud users. By focusing on these users' unique challenges, AllAi aims to streamline workflows and improve overall productivity. Benefits include:   ✅ Chrome Integration: AI insights right in Salesforce. ✅Comprehensive AI Support: Boost productivity across all Salesforce roles. ✅Tailored Solutions: Specialized features for Marketing and Commerce users. ✅Context Bubble: Use webpage text to answer your queries. ✅Eloquence Selection: Choose concise or detailed responses.   Learn more about AllAi: https://lnkd.in/gBmHrZix   Find us on the Salesforce AppExchange at : https://lnkd.in/d2mVKm3z

Are data roadblocks holding your organization back? Our on-demand webinar, "Customer Data Readiness: Strategy & Roadmap" reveals how to overcome common data challenges with OSF Digital’s proven Data Readiness Accelerator. In this webinar, you’ll: ✅ Identify key obstacles to data readiness and how to overcome them. ✅ Gain exclusive insights into 3-stage Data Readiness Accelerator: from acquisition to activation. ✅ Learn how to create a technology roadmap aligned with your future goals. ✅ Explore successful data strategies from leading brands. This essential resource is perfect for business and technology leaders driving data initiatives and cloud migrations. Watch now to elevate your expertise and stay ahead in your field: https://lnkd.in/g2nRH8RX #DataCloud #SalesforcePartners

As an enabled Agentforce partner with several customers already in the pilot phase, the OSF Digital team had the privilege of joining Salesforce in the first 'Agentforce for Commerce' workshop in the Salesforce Tower, London. We're grateful for the opportunity to be in the room with such amazing brands and to continue to learn about Agentforce's capabilities within commerce. Here are our top three takeaways from the workshop: 1. A hands-on experience with the technology was invaluable, sparking numerous insightful questions that only arise from seeing it in action. 2. The ease and business-focused nature of setting up Agents impressed everyone, highlighting its practical application. 3. Data, Data, Data! The importance of data was emphasized, with the right guardrails and accessible data being critical for success. The key is to start with a simple use case to demonstrate business value and build from there. A great session - we look forward to many more! Learn why OSF Digital stands out as your Agentforce partner: https://lnkd.in/eGTwRddu #Agentforce #SalesforcePartner Rob Smith Alexandra Carvalho Oana Dereli Garry Larner James Brooks Issy Coleman Maria Sical Sachin Patel Sisi Asraoui Qingyang Zhao Arlando Velho

AllAi: Your Strategic Solution for Salesforce Success   We're thrilled to introduce the AllAi Browser Plugin, a powerful tool designed to boost efficiency and enhance Salesforce users' experience. Seamlessly integrating with the Chrome browser, this plugin delivers AI-driven insights directly within the Salesforce environment.   The AllAi Browser Plugin is packed with features for all Salesforce users, with specialized tools for Salesforce Marketing Cloud and Salesforce Commerce Cloud users. By addressing their unique challenges, AllAi streamlines workflows and boosts productivity.   “At OSF Digital, we are committed to empowering our clients with innovative features that drive efficiency and enhance user experience. The AllAi Browser Plugin is a testament to our dedication to providing strategic solutions that meet the evolving needs of Salesforce users,” said Simion Petrov, SVP Innovation at OSF Digital.   Find AllAi on the AppExchange: https://lnkd.in/ev-c3f8u   Learn more about AllAi at: https://lnkd.in/gBmHrZix   #Salesforce #Innovation #AI #Productivity #AllAI