I stay vith family second time really i like mercure hotel also service location
翻譯
HustleMom4
豪華大床房
入住日期 2024年5月
家庭旅遊
4則評價
3.7/5
發佈於 2024年7月4日
It was one of the best locations for a resort, the view was truly amazing! the cleanliness is ok, the food was amazingly delicious too, we ordered from room service we really love the lamb chops and the shrimp biryani, even in the pool bar the food was served fresh and appetising, not to mention the breakfast was absolutely devine the breads were freshly baked. there were many things we wanted to comment was about the services its taking too long to order and the order to arrive. we also noticed that some of the facilities were idle and abandoned. it is quite sad to see that this hotel is beautiful yet so much left behind. We can even imagine the breeze during winter, althou this hotel is currently operating, it was very noticeable too that there were under staff. I have to praise all the staffs that we encountered from the luggage area to reception to the gym and the breakfast staffs, also the housekeeping were very polite and attentive, despite of all the challenges. I hope that the management would see the greatest potential of this hotel, lies to the staffs who are very willing to serve, they just need more motivation and incentives indeed. All the best! cant wait to experience it again on winter.
翻譯
ku-yong lee
池畔高級雙床房
入住日期 2024年7月
家庭旅遊
1則評價
5.0/5
傑出
發佈於 2024年8月14日
가족들과 여름휴가를위해 방문하였습니다
호텔 가기전 드라이브코스도 좋고
호텔 서비스도 최고였습니다
즐거운 추억만들고 갑니다~~
翻譯
6/10
cunninghamlisa
豪華大床房
入住日期 2024年10月
與好友旅遊
8則評價
5.0/5
傑出
發佈於 2024年10月17日
Was fantastic holiday with friends. Rooms were ready early. Staff friendly and helpful. Food was very nice on the balcony. Drinks were fresh juices and refreshing.
Always stay here on my travels to Al AIn. A great peaceful place
翻譯
Ahmed Nagib
豪華大床房
入住日期 2024年6月
夫妻/情侶
4則評價
3.2/5
發佈於 2024年6月19日
Below average, old hotel, very crowded, the bath room in the lobby wasn’t clean