It's a Hampton, so you always start with 2-3 stars. Yes, it was clean and the bed was comfy. When checking in, I mentioned that when I made the reservation a couple of weeks ago, I put in a note requesting top floor. The desk clerk had suddenly gone deaf as she handed me my 2nd floor room keys (and I'm a Diamond member - no extra respect). The AC made a strange whine, even when it wasn't running. I tried to keep the fan on for noise, but it wasn't possible. We still could sleep so we did. In the morning I wanted a cup of coffee to go. No cups around the coffee urns. I mentioned it to the clerk, she just stared blankly. Another guest mentioned that she saw coffee cups in the buffet by the juice. I went in and got my cup only to learn the coffe urns were both empty at 8:30 am. I knew there was no point in talking to the clerk about it. 3-stars is the absolute best I can give this Hampton.
91 評價