法蘭克福埃施伯恩黑弗曼公園美居酒店

We stayed her for one night on our coach tour home to the uk. The evening meal was absolutely dreadful. There were 28 of us on the tour, and only one man to serve us. Plated up meals were served up to us from an older type two tier catering trolley. No menu was available. So it was a case of like it or go without. Potato soup....told sorry no bread available. Main course was a huge pile of rice with a piece of chicken on the top with one spoon of sauce, also cauliflower, broccoli & carrots ALL served up cold with the rice being hard around the edge of the plate so it had obviously been standing about for a while. We then were given a small glass of fruit salad with a small piece of ice cream on the top. The fruit salad was SO hard we had to leave most of it. Sorry to say we would not recommend staying her if this is what guests are expected to eat.

We travelled with an organised tour. The rooms were clean and comfortable but the evening meal was unacceptable. We were given no choices or alternatives, very poor as I have food intolerance. The soup was tepid, no bread rolls available. The meal consisted of a lukewarm chicken breast with cold vegetables and rice with a lukewarm tomato based sauce. Part frozen fruit with small amount of ice cream, which I was unable to eat. Again no alternative. All of the food was brought out on a trolley uncovered, quite clearly all previously prepared. The gentleman serving /collecting dishes it was also covering the bar.

Während die Zimmer samt Mobiliar dringend renoviert werden müssen, um wieder einem 4Sterne-Status entsprechen zu können, ist neben dem Sevice und der Küche vor allem der Empfang zu äußerst lobenswert und verdient sich somit wirklich 4Sterne!

Visited here and reviewed in July 2023, I returned this week in the hope that things may have improved - no improvements it was worse. I’ve just returned home after a 3 night stay for a business trip. Food I ordered on my arrival Monday evening wasn’t particularly tasty, at 15eur for a beef lasagne and 7eur for .75L bottle of water I expected something much better. I couldn’t pay by card, I was told my card wasn’t working - it wasn’t my card at all it was their payment terminal. My room was cold, draughty, permanently smelt of cigarette smoke from people smoking out the front of the hotel under my window, the bathroom smelt mouldy, the room smelt musty and wasn’t particularly clean. The furniture was shabby, walls needed a lick of paint and the bed was really uncomfortable. The breakfasts this time were quite basic, no breakfast tea only herbal - we aren’t all coffee drinkers. When I return to Frankfurt in a few weeks I’ll avoid this hotel and find something nicer elsewhere. Next time I come to Frankfurt I’ll be avoiding this hotel, i