提供 Spa 服務的佛羅倫薩酒店

Great location, very close to the train station and only a 10 minute walk from Piazza del Duomo and it’s surrounding bars and restaurants. Tram stop right outside is handy if you don’t wish to walk everywhere, but be wary that the trams (and announcements!) run quite late in to the night if you have a room at the front of the hotel as we did. Very comfortable bed with easy to use air conditioning. Weather wasn’t quite good enough to spend any time on the roof terrace, but we did nip up to take a look and it must be amazing in the summer! Reception staff friendly without being overbearing, always say hello on the way past and very quickly solved an issue we had with our air conditioning.

太意外地看到夕陽美景，這家酒店太美了。深深印刻在心裏。

The worst Hilton. First of all, the second day I arrived the hotel had no service because they were doing work. What kind of a hotel does service and shuts down everything while guests are there?! Second of all, most of the staff and one of the bartenders are very rude. They do not want to help you. They are angry. This is supposed to be a business in hospitality. This hotel is quite the opposite of everything hospitality means. Third, when asking for full service on your room sometimes they do it and you have to keep reminding them. Fourth, someone was smoking in one of the rooms and every single guest is alerted of with an alarm in their rooms which I get if it was an actual fire. They have no business center with a computer which is unheard of. Everything in your room is controlled by your key card. Lights, electricity, everything. The ac is awful. It’s freezing and you cannot control it. It’s super hot outside and then an ice chest in your room. You can get sick in that environment. The showers have mold in the cracks. You can’t even ask them simple things like when if the bar open for coffee without being yelled at. They have a condescending bar tender who stresses out and yells at you claiming there is only one of him. That’s false. There are 2-3 others and he acts like he is working in a real bar. He’s not a bartender. In the states the bartenders are super busy and yet, they continue to have smiles on their faces and accommodate what you want. This is the worst hotel I have ever been to and will never go again. They charge for everything. No complimentary coffee and just overall rudeness. In the middle of nowhere. The toilets don’t work. Their coffee machine in the room is not a coffee machine. It’s a water machine that heats up water and they don’t tell you anywhere that you need to turn it off after 2 minutes. So if you stay here, turn it off after two minutes or else it will spill all over. I will do my research next time on hotels and will not fly into Florence next time.

完全符合四季酒店水準。服務和軟硬件都很四季。唯一值得一提的是兩個餐廳，米其林餐廳令人失望，沒有一道菜味道令人滿意；相反那個大堂裏休閑風格的餐廳帶來了驚喜，以至於我們連吃三天意猶未盡。

這是一個令人驚歎的地方。我絕對推薦它。城市稅有點高。我會說建議他們建議外國人乘坐公共交通工具,很多人知道電車有40歐元罰款。我喜歡我在那裏呆。

We spent 3 night in 3 different cities on our trip. This was our favorite hotel on our trip. Beds were super comfy and the place was very clean. The staff went above and beyond for us as we asked for recommendations for restaurants and they made reservations for us and sent us text messages once they were confirmed. The best part about this place is the courtyard. Gorgeous. We would grab a drink at the bar and then go out to the courtyard to enjoy it. There is a hot tub out there as well but we did not use it. Bartenders were all very friendly. The location is perfect. Far enough away from the hustle and bustle but more than close enough to walk to everything, which we did. No need for public transportation to get to and from the hotel. High recommend!

酒店地理位置很方便，就在百花大教堂旁邊。 主幹道步行街都在幾分鐘步程裏，逛了半天累了也能回酒店休息。實在很不錯。 早飯的內容也很豐富，有很多蛋糕的選擇，雖然一早上吃不下甜膩的東西，但也忍不住拿一塊。 房間也很乾凈，首日的minibar是免費的。

從我們到達的那一刻到離開時,我們得到了很好的照顧。到達時,我們受到歡迎,並在接待處附近的一個區域提供免費飲料。然後我們被帶到我們的房間,而不是被告知我們是在哪個樓層。我們的臥室很大,空調是一個額外的好處,因爲它外面很暖和。我們有一張舒適的牀,漂亮的觸摸工作人員在傍晚時分來把牀單放下,把水放在牀邊。獨立的廁所/浴室,有兩個水槽和體面的淋浴。接待人員,很抱歉太多的人,真的很有幫助,無論是出租車,爲我們預訂餐館,以及去哪裏。早餐被帶到你的桌子上,有很多。也許更多的熱食物,而不僅僅是不同形式的雞蛋?對我們來說,明星男人是Alessandro。我們第一天晚上遇見了他,我們在這裏住了5晚,不管我們什麼時候看到他,他總是上來和我們聊天,是一個非常好的人。總的來說,這是我們住過的最好的酒店之一,靠近城市的所有主要景點,離火車站只有很短的步行路程。我們一定會在某個階段返回。Grazie Mille。

超出我的預期的3*酒店。位置優越,毗鄰SMN火車站,字面上毗鄰SMN汽車站,前往錫耶納和其他托斯卡納鎮。酒店距離佛羅倫薩歷史中心也不遠。附近還有超市,我住的是單人間,沒有315,住了2晚,雖然單人間不是很小,像意大利經常這樣,牀對於我這樣的大人來說也不太窄,很舒服。浴室很大,有浴缸。毛巾柔軟蓬鬆,質量很好。清潔度很好,在我入住期間保持如此。衣櫃足夠大,保險箱和迷你吧很有用。總的來說,酒店不是新的,傢俱比較舊,顯示了它的年齡,但我喜歡老式酒店,所以對我來說很好。早餐非常好,早餐的服務也極好,這在現在是如此罕見,即使在高星級酒店,kudos到從酒吧經營早餐室的高大意大利小夥子。接待處的年輕女士也非常有幫助,總是以微笑高效地幫助。牆壁薄紙,你可以聽到隔壁房間的一切。我的房間不夠暖和,AC顯示它正在朝着22度工作,但實際上在不在,溫度保持在19度,這對我來說很不舒服。電視很小。

兒子學校課程結束 第二天的飛機 幫他臨時訂一晚入的酒店 選擇這個酒店主要原因是離他之前學校的公寓很近 大概2-3分鐘步行即可 酒店在市中心 位置不錯 而且還有電梯（兒子有大小三個行李箱）👍前台等工作人員的服務態度也很Nice 就是酒店有點老 但佛羅倫薩的酒店都很老 不是嗎