Hotel Perla very clean, fresh looking hotel - just opened about week or so before our arrival following big refurbishment so carpets were lovely and plush, lovely decor etc. Rooms - very spacious, great decor, lovely big bed- very comfortable & lovely bathroom with big shower. Balcony with small table & two chairs - adequate for two people. Negative about room/balcony - no drawers, just open rail for clothes . Balcony rail seemed bit loose - reported to reception. Food - wow such a wide variety of options at breakfast, lunch & dinner. Few teething issues initially with food being cold/lukewarm instead of hot but soon rectified after day or two. Breakfast - cereal, pastries, toast machine, different varieties of bread, fresh fruit, yoghurt, jams, tea, coffee, orange juice, apple juice. Lunch - both hot & cold meat, vegetables, salad - different kinds & fresh every day, outside pizza oven - thin based and delicious in different flavours - salami, ham, mushroom, onion, tomato etc made fresh everyday, grill area - garlic mushrooms, onions, sausages, fish, chicken, made fresh every day. Fruit available - kiwis, oranges, bananas, apples, watermelon, melon, plums, cherries. Dinner - similar to lunch but some Bulgarian food along with chicken, fish, cottage pie, pasta, pizza, grilled food, salad Snacks - pizza, pasta, spaghetti, sauces, fruit. Ice cream only from 3-5pm which thought would have been better to be earlier. Bars - two outside bars with one linking to inside. If taking drinks poolside given plastic cups for safety. Bar staff very friendly and helpful - local spirits, beer, lager, wines - red & white, cocktails, soft drinks & slush drinks. Entertainment - fabulous entertainment team Ellie & George who were on hand daily trying to encourage guests to take part in mid morning exercises, darts competition, pool polo etc. also had small tables & chairs with paper/crayons for children . Very engaging and friendly team. Pools - 1 small shallow pool suitable for children and slightly bigger pool for adults. To get into pool was rail with steps - from pool edge to first rung of steps was very steep. I have slight mobility issues - two arthritic knees so step was to far for me to use so ended up jumping in. Unfortunately when trying to get out on rungs of steps I ended up falling on bad knee so life guard had to run & help me out along with my hubby & sister. Very embarrassing but hurt knee/leg in the process resulting in me being too scared/apprehensive about going in pool again. Ramp & rail - there is a ramp & rail leading from reception area to pool side - this was very steep and rails very shaky. Not ideal. Guest Support - young girl called Gabby stopped and spoke to guests to ask for feedback on food, facilities etc. she was really lovely and engaging and made note of all queries/complaints. All staff on the whole very friendly and accommodating - reception staff (young girls) very dour and miserable at times - think lacked
7 評價