馬德里音樂宮酒店的評論

來自住宿之回應: Dear guest, Thank you for sharing your experience. We’re sorry to hear that your stay wasn't entirely satisfactory. We appreciate your feedback on our location, breakfast, and the quality of the shower in your room.We sincerely apologize for the issues with the door lock and the response time to your emergency. We take your comments seriously and will work on improving our service to ensure that situations like this do not occur in the future.We hope that, despite the inconveniences, you were able to enjoy your visit to Madrid, and we would love to welcome you back to provide a better experience in the future.Regards, Guest Experience TeamUMusic Hotel Madrid

來自住宿之回應: Dear Lenlee, Thank you for sharing your experience! We're delighted to hear that you were satisfied with the hotel's location, room, and bathroom, especially the spacious bathtub. We're also pleased that our front desk service made such a positive impression and that we were able to accommodate your early check-in request.We look forward to welcoming you back on your next visit to Madrid, and we will continue to provide you with an excellent stay. Thank you for your kind words!Best, Guest Experience TeamUMusic Hotel Madrid

來自住宿之回應: Dear Guest,We are sorry to hear that the size of the room did not match your expectations. At UMusic Hotel Madrid, your comfort is a top priority, and we truly value your feedback. We would love the opportunity to improve your experience on future visits, so we are always open to hearing your preferences and needs. We sincerely appreciate your feedback and would be honoured to welcome you back for a more satisfying stay.Best regards,Guest Experience TeamUMusic Hotel Madrid

來自住宿之回應: Dear guest, Thank you for sharing your experience with us! We’re delighted to hear that you enjoyed our convenient city-centre location and found our facilities complete. It’s great to know that you felt comfortable in the superior room with a balcony this time. Your feedback means a lot to us, and we look forward to welcoming you back for another pleasant stay in the future. Regards, Guest Experience teamUMusic Hotel Madrid

來自住宿之回應: Dear Guest,Thank you for your very positive feedback after your recent visit. We are glad to hear that your expectations have been met and that your stay was to your liking and the location and facilities made it even more special. Regarding the pool this only opens during summer season due the weather. We look forward to welcoming you back very soon and give you the opportunity to try our pool. Send you our best regards, Guest Experience TeamUMusic Hotel Madrid

來自住宿之回應: Dear Guest, Thank you very much for taking a few moments to share your experience with us. We are very happy to know that we have lived up to your expectations, so it will be a pleasure to have you with us again in the near future. Yours sincerely, Guest Experience Team UMusic Hotel Madrid

來自住宿之回應: Dear Kaerpidiyesijujing,We are sorry to hear that the size of the room didn't match your expectations. At UMusic Hotel Madrid, your comfort is a top priority, and we truly value your feedback. We would love the opportunity to improve your experience on future visits, so we are always open to hearing your preferences and needs. We sincerely appreciate your feedback and would be honoured to welcome you back for a more satisfying stay.Best regards,Guest Experience TeamUMusic Hotel Madrid

來自住宿之回應: Dear Potter, Thank you for sharing your experience! We're delighted to hear that you stayed with us during the Three Kings Day and enjoyed our central location, making it easy to explore the city. We're also glad you appreciated the special gift we offered for the occasion.We look forward to welcoming you again in the future to make your Madrid trip even more enjoyable!best, Guest Experience TeamUMusic Hotel Madrid

來自住宿之回應: Dear Rubyyw, Thank you for sharing your feedback with us. We are happy you had a nice stay with us and hope to welcome you back really soon. Warm reagards, Guest Experience Team U Music Hotel Madrid

來自住宿之回應: Dear Guest,We are pleased to hear that you enjoyed the location of UMusic Hotel Madrid during your stay. We are committed to providing our guests with an exceptional experience, and we are glad to hear that the hotel's convenient location, service and decoration contributed positively to your stay.Thank you for taking the time to share your positive feedback and we look forward to welcoming you back in the future.Best regards,Guest Experience TeamUMusic Hotel Madrid

來自住宿之回應: Dear Guest, Thank you very much for taking a few moments to share your experience with us. At UMusic Hotel Madrid, your comfort is a top priority, and we truly value your feedback. We would love the opportunity to improve your experience on future visits, so we are always open to hearing your preferences and needs. We sincerely appreciate your feedback and would be honoured to welcome you back for a more satisfying stay.Best regards,Guest Experience TeamUMusic Hotel Madrid

來自住宿之回應: dear guest, Thank you for sharing your experience. We’re sorry to hear that the room did not meet your expectations, and that you encountered issues with the bathtub, minibar, and bed. We apologize for the inconveniences you faced and will take your feedback into account to improve our facilities.We appreciate you choosing us during New Year's Eve and hope to have the opportunity to provide you with a more satisfying experience in the future.Regards, Guest Experience TeamUMusic Hotel Madrid

來自住宿之回應: Dear guest,Thank you very much for taking a few moments to share your experience with us. We are very happy to know that we have lived up to your expectations, so it will be a pleasure to have you with us again in the near future.Yours sincerely,Guest Experience Team/ UMusic Hotel Madrid

來自住宿之回應: 親愛的客人， 感謝您在最近的訪問後給予我們非常積極的回饋。我們很高興聽到您的期望得到滿足並且您的住宿體驗符合您的喜好。我們期待您的再次光臨，並向您致以最誠摯的問候，賓客體驗團隊/馬德里 UMusic 酒店