查看快樂山酒店的住客評價

Homewood Suites by Hilton Charleston - Mt. Pleasant
4.1/598 評價
Called the hotel a few weeks before our stay for information and landed speaking with Tabatha. She is a delight on the phone. We are typically Marriott members, but were interested with how close this location was to the beach. We did not realize until we arrived that Tabatha was actually management answering our questions. She was so helpful in knowing the area and giving advice on what to do. So helpful and made our stay great. We got to see her through out the stay and some other staff, we arrived just before and stayed over the storm known as Debbie. Alot of guest were fussy but everytime Tabatha and a girl who I cannot remember her name always handled it with grace and poise without getting upset. The hotel is a little on the rough edges but we were told they are doing a full renovation. Between all the feedback and attention we shared with Tabatha this has become our new destination spot and we can't wait to come back after renovations. A housekeeper named Bobby was constantly ready to help if we needed extra towels or supplies brought to our room. Breakfast seemed to have more than what our normal Marriott fare included. We would like to see some more gluten free options but when you travel with certain conditions you know to pack for those occasions. This property is close to the beach and food. Has a Harris teeter and a target in walking distance. Property owned parking lot. Kind of hard to get parking late at night.

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