Posizione eccezionale e camere moderne dotate di ogni confort. Pulizia eccellente. Assolutamente da bocciare la colazione, scarna e con prodotti decongelati di scarsa qualità (ci sono stati serviti pasticciotti leccesi immangiabili e non erano disponibili croissant), cosa assolutamente inaccettabile per un hotel di questo livello. Sono stato in tanti 5 stelle ma, francamente, il prezzo mi pare eccessivo per i servizi offerti, considerato che il costo e' al livello del Danieli di Venezia e ben oltre il Principe di Savoia di Milano
Beware of bait and switch tactics between this hotel and it's sister hotel the Grotta Palazzese "Beach" Hotel. When we checked the very capable front desk quickly informed us that we were not booked here but at their other hotel (5km) away. The front desk quickly arranged hotel transport to the "other" hotel and judging by the ease of her handling and the grumpiness of our driver, this was not the first time this event had happened obviously. Now we were stuck on the outskirts of town, no car, no local restaurants and in a desolate hotel on the outskirts of town. Be careful.
翻譯
訪客
入住日期 2024年11月
其他
5.0/5
傑出
發佈於 2024年12月11日
Stayed for 2 nights in one of the suites with a balcony and direct view of the water. Everything in the suite was clean and super comfortable. The staff were very accommodating. The included breakfast was delicious, and you are seated in the beautiful cave restaurant. They also have a shuttle that takes you to a private beach that is part of their other nearby hotel. The view itself was worth the money for the 2 night stay.
翻譯
訪客
入住日期 2024年10月
其他
2.0/5
發佈於 2024年11月18日
We had dinner at the restaurant. What a disappointment. The location is great but the food and service is very mediocre and terribly overpriced . The restaurant has a strange policy that requires that if one person at the party orders the fixed prix dinner, all need to order a fixed prix dinner - others cannot order a la carte. When it came pay the bill, we had extra bottles of water on the bill (at 10 E each) which we had to argue to get removed. Service and food were very poor. The environment is really neat but it the poor service and food does not make up for the unique setting. Very expensive and poor value.