皮託萬麗酒店

Our current stay at the hotel has been quite disappointing, particularly due to the absence of air conditioning. Upon check-in, the staff failed to inform us that the AC was not working. It was only when we arrived in our room that we realized the AC was non-functional, leaving us uncomfortably hot and struggling to cope with the heat. The hotel sent someone to our room, but all they did was open the window and inform us that it would take several days to fix the AC issue. In addition to the AC problem, we also encountered an unpleasant odor resembling a sewer in the elevator. This not only detracted from the overall experience but also raised concerns about the hotel's cleanliness and maintenance standards. Furthermore, we found the bathroom design to be somewhat peculiar. Specifically, the presence of a half glass panel in the bathtub that is moveable struck us as odd and potentially hazardous, especially for individuals using the shower. Considering the combination of these issues, our stay at the hotel has been far from satisfactory. We believe it is important to bring these concerns to the attention of the hotel management or staff, as the lack of AC, unpleasant odors, and potentially unsafe bathroom design have significantly impacted our comfort and overall satisfaction during our stay.”