威爾遜維爾泳池酒店

住宿體驗一般，早餐還行。

#好評#對房間大小，位置，交通方便程度，走廊隔音，隔音，鄰近餐廳滿意；酒店很不错，住起来很舒服，早餐丰富

我想要的只是熱水澡,我的背很糟糕。他們說我可以得到新的房間。這是不可能的,我所能做的就是讓自己去那個房間。我住了2晚要求在房間打折或免費住宿或加分,因爲我是會員。我從來沒有聽到沒有折扣他們拿走我的名字和號碼說有人會打電話給我沒有人打電話。糟糕的客戶服務非常失望!一直有很好的體驗 我當了15年的會員,10年前有一次牀上有狗毛,當場他們給我免費房間,把我搬到了新房間,毫無疑問是好的客服!我永遠不會住在威爾遜維爾他們沒有客戶服務,不得不打各種電話得到答案,有什麼問題,必須回到我,我猜他們打了一次電話,就是這樣,第二晚收取我的費用比第一晚。根本沒有客服!客人應該得到照顧,問客戶什麼會讓他們開心的住宿值得,並給他們。你可以做客戶終身或鬆散他們,如果它的錢他們擔心,做客戶終身會讓你更多的錢。我再也不會入住威爾遜維爾了!應該沒有問題,仍然沒有聽到他們回來哈哈...

性價比超級好，同等價位酒店中早餐最豐盛的。因為離高速近，早上車多了就能聽到聲音了，夜裡基本沒有聲音

I created an account just to leave this review to notify people. Based on multiple phones calls it appears this hotels scam goes all the way up to the owner. We stayed for business (used a business card to book), had dinner (paid for by our personal cards *with banks statements*). Days later we get charges on our company cards with multiple different claims that we ordered kids meals, breakfast, etc (which we did not). They finally decided they would try to charge us for kids meals and sent us receipts that show a different table number than the table we sat at for dinner When attempting to question this charge (took 3 days of calling periodically and still haven’t gotten through to anyone who can resolved this issue) each “manager” has given us a different story as to why we are responsible to pay. They also blatantly lied and said my co-worker admitted to these charges. 100% lie. Anytime we are sent to “Jim” the manager, it goes to voicemail and it’s full. Convenient. The front desk “manager” no longer takes our calls and just transfers us to the useless full voicemail. We are currently in contact with corporate to try to resolve this. DO NOT STAY HERE!