INCLUDE Technology

The United Nations Sustainable Development Goals (SDGs) aim to address global challenges such as poverty, inequality, climate change, environmental degradation, and peace and justice by 2030. SDG No. 8 specifically focuses on promoting sustained, inclusive, and sustainable economic growth, full and productive employment, and decent work for all. The Internet of Things (IoT) has the potential to significantly impact this goal, acting as a double-edged sword with both positive and negative implications for economic growth, job creation, and sustainable development. This analysis explores how IoT contributes to SDG No. 8 while also highlighting the challenges and risks it presents. Author:  Erlangga Aji Elyanto Junior INCLUDE Technology | Marketing and Business Development Manager erlangga.aji@include.co.id +62 882 1696 8160 Address: Urban Office Surabaya, Klampis Megah Blok B20, Jl. Klampis Jaya, Sukolilo, Surabaya, Jawa Timur 60117

The B2B (business-to-business) tech sales landscape has evolved dramatically over recent years, driven by advances in technology, changes in customer behavior, and the increasing complexity of business ecosystems. Today's B2B customers are better informed, more selective, and expect more personalized, value-driven solutions. This analysis dives deep into the factors shaping customer preferences in B2B tech sales, with a focus on how companies can revolutionize their sales approach to better meet these evolving expectations. Author:  Erlangga Aji Elyanto Junior INCLUDE Technology | Marketing and Business Development Manager erlangga.aji@include.co.id +62 882 1696 8160 Address: Urban Office Surabaya, Klampis Megah Blok B20, Jl. Klampis Jaya, Sukolilo, Surabaya, Jawa Timur 60117

Maintenance, whether it's for machinery, IT infrastructure, or facilities, plays a critical role in ensuring the smooth operation of any business. However, maintenance costs are often significant, consuming a large portion of operational budgets, and can have both direct and indirect effects on business operations and sales. This analysis will explore the key reasons behind the high costs of maintenance, the financial implications, and the broader effects on a company's performance, including operations and sales. Author:  Erlangga Aji Elyanto Junior INCLUDE Technology | Marketing and Business Development Manager erlangga.aji@include.co.id +62 882 1696 8160 Address: Urban Office Surabaya, Klampis Megah Blok B20, Jl. Klampis Jaya, Sukolilo, Surabaya, Jawa Timur 60117

✨ INTRODUCING OUR NEW CASE ANALYSIS ✨ This study provides a comprehensive analysis of how digital transformation drives business success, with a focus on comparative analysis between pre- and post-digital transformation phases, and includes quantitative insights. The analysis is structured around five key areas: operational efficiency, customer experience, market expansion, data-driven decision-making, and innovation/agility. Author:  Erlangga Aji Elyanto Junior INCLUDE Technology | Marketing and Business Development Manager erlangga.aji@include.co.id +62 882 1696 8160 Address: Urban Office Surabaya, Klampis Megah Blok B20, Jl. Klampis Jaya, Sukolilo, Surabaya, Jawa Timur 60117