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Ulasan terverifikasi
Lokasi4.1
Fasilitas4.1
Layanan4.1
Kebersihan4.1
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Semua ulasan(69)
Ulasan positif(42)
Ulasan dengan foto/video(12)
Buruk(4)
Tamu
Standard Room dengan Pemandangan Taman
Menginap di Feb 2024
Sendiri
1 ulasan
5.0/5
Fantastis
Diposting pada 21 Mar 2024
Keyifli, sakin. temiz ve kaliteli hizmet
Terjemahkan
Tamu
Standard Room dengan Pemandangan Taman
Menginap di Jan 2024
Pesan untuk orang lain
28 ulasan
4.0/5
Luar Biasa
Diposting pada 27 Mei 2024
Very good location.
Terjemahkan
Tamu
Standard Room dengan Pemandangan Taman
Menginap di Jul 2024
Keluarga
1 ulasan
5.0/5
Fantastis
Diposting pada 1 Sep 2024
Otel ***et temiz. Personel yardım severdi. Olanakları iyiydi.
Terjemahkan
Merya
Standard Room dengan Pemandangan Taman
Menginap di Mar 2024
Pasangan
7 ulasan
4.7/5
Menakjubkan
Diposting pada 14 Apr 2024
Eine sehr schöne Anlage direkt am Strand. Essen war sehr gut für jeden etwas dabei.. im Großen und Ganzen waren wir sehr zufrieden mit allem würden definitiv wieder kommen
Terjemahkan
Tamu
Standard Room dengan Pemandangan Taman
Menginap di Jan 2024
Pasangan
1 ulasan
5.0/5
Fantastis
Diposting pada 18 Feb 2024
Çok güzel bir tesis tavsiye ederim yiyecek içecek kalite
Terjemahkan
Tamu
Standard Room dengan Pemandangan Taman
Menginap di Mar 2024
Bepergian dengan teman
2 ulasan
5.0/5
Fantastis
Diposting pada 14 Apr 2024
Kaliteli otel
Terjemahkan
Alungkaya
Menginap di Agt 2024
Pasangan
3.0/5
Diposting pada 29 Sep 2024
Big disappointment, we were there in 2022, really liked the staff and the team that entertained the guests, different programs, respect for the guests. Now the staff has changed. In September 2024, the staff was terrible, they don't care, even in small things, if you ask for coffee, they bring tea, the waiters do not understand English, they only speak Turkish, they do not even try to understand. In the room, in the bathroom, the drain did not work, black mold on the walls and tap, only after we complained, they sent a cleaner to wash off all this mold. After that, the cleaner tried very hard. Compared to 2022, the hotel saves on meat, they do not make barbecues outside in the evenings, there is no seafood, with the exception of mussels once. Invited Turkish singers who sang songs of world stars are a mockery of guests, especially those who have musical education and a good ear, it is impossible to listen, we had to leave the bar, where there are not enough seats for guests to sit and relax. Unreasonable price increase in this hotel and the hotel does not correspond to 5 stars. Once the safe did not work and we had to wait in the room for a worker, since they have to repair in the presence of the guest, we were wasting time that we could have spent on the beach. The hotel has a beautiful lobby, but the hotel needs to repair the rooms and sewerage, since there is an unpleasant smell on the B floor, even near the restaurant when you go to breakfast, lunch and dinner. But the beach, sea and sun are excellent. Thanks to nature.
Terjemahkan
Tanggapan dari Properti: Dear Guest Thank you for sharing your feedback regarding your recent stay at our hotel. We truly value your input and are sorry to hear that your experience did not meet the expectations set during your previous visit in 2022. We apologize for the issues you encountered with our staff and their level of service. It is disappointing to hear that communication barriers affected your experience, and we will address this with our team to ensure better training and understanding in the future. Regarding the cleanliness and maintenance issues in your room, we sincerely apologize for the mold and drainage problems. It is unacceptable, and we appreciate you bringing this to our attention. We are glad that the cleaner was able to assist after your complaint, but this should have been addressed proactively. Your feedback about the food variety and entertainment is noted, and we are concerned to hear that our offerings have not met your expectations. We strive to provide a diverse and enjoyable culinary experience, and we will review our current menus and entertainment options to ensure they align with our guests' preferences. We also regret the inconvenience you faced with the safe and the unpleasant smell on the B floor. Our maintenance team will investigate these issues promptly. Thank you for your kind words about the beach, sea, and sun. We hope to have the opportunity to welcome you back in the future and restore your faith in our hotel. Your feedback is invaluable in helping us improve our services. Best regards,
theemukasz
Menginap di Agt 2024
Pasangan
5.0/5
Fantastis
Diposting pada 28 Sep 2024
Hotel is unique Morocco style, it smelled amazing in the hotel, fresh. Tasty food with a big variation, every day different meal. Good choices of fruits and vegetables.Big choice of cocktails, friendly staff. Animator Yasin is the best dancing machine who knows how to make good atmosphere. Andriana friendly animator who guided with activities, was very polite and helpful. Snack bar waiter Baran was also very friendly and attentive. Also our cleaning lady Begimai was very professional, she even did for us swan basket! Spa workers are professional too. In this hotel works a lot of good people who try to help in every need
Terjemahkan
Tanggapan dari Properti: Dear Guest, First of all, we would like to thank you for choosing our hotel for your staying. Thank you for sharing your positive experience! We are very happy to hear that your holiday was amazing and you were totally satisfied with the level of service, excellent meal and hotel staff. Also we thank you for your kind words to our animation team, housekeeping team, spa and bar staff. Looking forward to welcoming you again in the nearest future! Best regards, Spice Hotel & Spa
Livia R
Menginap di Agt 2024
Keluarga
5.0/5
Fantastis
Diposting pada 20 Sep 2024
A wonderful place to spend your vacation. Everything is superlative. I am an active person, here I found many activities that I recommend with confidence, including Paddleboarding with Nila, a thorough and very professional person who in a few minutes guided me in the secrets of this sport. I can also recommend the aqua gym and the fantastic spa area. Thank you Nila and thank you to all the hotel staff for this wonderful stay!
Terjemahkan
6/9
Tanggapan dari Properti: Dear Guest, Thank you so much for your excellent review! We are very glad that your holiday was excellent and that you were satisfied with the level of service at the hotel. Looking forward to welcoming you again in the nearest future. Best Regards, Spice Hotel & Spa
Esme F
Menginap di Agt 2024
Pasangan
5.0/5
Fantastis
Diposting pada 19 Sep 2024
Hotel is absolutely beautiful it really is wow!! its very clean the beach is also beautiful with a lovely restaurant! Entertainment is excellent something different every day do not miss the night swim party great dj and dancers. Yasin is great fun and his dance moves are not to miss !! Amazing holiday did not want to leave . Belek town is a 5min drive away with shop after shop !
Terjemahkan
Tanggapan dari Properti: Dear Guest, First of all, we would like to thank you very much with all our heartfelt feelings for taking your precious time and commenting on our hotel. We are very glad that you enjoyed your stay and looking forward to welcoming you again in the nearest future. Best Regards, Spice Hotel & Spa
Ania i
Menginap di Jul 2024
Keluarga
5.0/5
Fantastis
Diposting pada 26 Agt 2024
Everything good in the hotel. Cleaning is good, personql is very good food also good pool very nice and big. Guest relqtions is good especiqlly thqnks for Ezgi. We want to come again
Terjemahkan
Rania B
Menginap di Jun 2024
Keluarga
5.0/5
Fantastis
Diposting pada 21 Jul 2024
Generally, the hotel was above expectation. Food was good fresh and on time. and the room was beyond comfortable staffs were very friendly and service were excellent, willing to help with a smile especially mr Mouhammar Ayubu . Facilities, swimming pool were perfect and good rooms . Definitely will come back to stay here as my hotel of choice when I'm at antalya Mme Rania Ali Bouaouina
Terjemahkan
6/12
Tanggapan dari Properti: Dear Guests, Thank you for such a positive review. We are very pleased to hear that your stay at the hotel was extremely positive. We do our best to provide our guests with the most comfortable stay possible and we are pleased to see that our efforts have not gone unnoticed. We look forward to seeing you again! Best regards, Spice Hotel & Spa
Tamu
Menginap di Nov 2024
Lainnya
5.0/5
Fantastis
Diposting pada 25 Des 2024
Maryana and Nataly are absolutely amazing with the kids! Their energy, creativity, and genuine care create such a welcoming and fun environment. They go above and beyond to ensure every child feels included and enjoys their time at the club. Truly a fantastic team
Terjemahkan
Dennis R
Menginap di Mei 2024
Keluarga
5.0/5
Fantastis
Diposting pada 14 Jun 2024
Big ups to Mr. Harun and Ms. Aysel who actively listened to a problem created by *******. Although not of their making, they kindly offered a meaningful solution displaying care and understanding. I cannot say the same for ******* who I will never use as agent again.A beautiful hotel with wonderful service, friendly staff and facilities.
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thank you for choosing our hotel Spice Hotel & Spa. We would also like to thank you for your nice comment on behalf of Ms.Aysel and Mr. Harun. We are very happy to have gained your satisfaction. We are proud that we ensured that you had a pleasant vacation. Sincerely, Spice Hotel & Spa
Tamu
Menginap di Nov 2024
Pasangan
2.0/5
Diposting pada 10 Des 2024
Worst and weirdest staff ever. They r so bad to Arabs may be they treat the Europeans better because they will be frightened of their reviews and feed back when they will back to their country !!!!main restaurant is huge but not comfortable, food is less than average.they gave us a horrible room although the rate was so high!!!! They never help!!!!!They stoped someone from the guest relation from helping us !!!my advice to avoid it coz they will ruin ur vacation as they did for us. Am sure the positive reviews most of it are faked. Don’t believe it !!!