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Lokasi4.8
Fasilitas4.6
Layanan4.7
Kebersihan4.7
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mintylau
2 Tempat Tidur Ukuran Twin Standar
Menginap di Nov 2024
Keluarga
10 ulasan
5.0/5
Fantastis
Diposting pada 30 Des 2024
Everything was good, check in was smooth. The hotel was very nice and grand. Although it would be good if they had double bed rooms as the single beds was to small for the couple to sleep. Overall I had a great stay !!
Terjemahkan
Tanggapan dari Properti: Hi explorer,thank you very much for your kind words about Hotel Indigo Shenzhen Overseas Chinese Town! We are glad to hear that your stay went well. Regarding the double bed request, we have noted it down and will endeavor to improve it. Thank you for your valuable feedback and we look forward to providing you with a more satisfying stay again. We wish you a pleasant stay!
Tamu
2 Tempat Tidur Ukuran Twin Standar
Menginap di Nov 2024
Bepergian dengan teman
3 ulasan
5.0/5
Fantastis
Diposting pada 9 Des 2024
I had a great experience with the service! The receptionist, Mike, was very helpful. 👍🏻
Terjemahkan
Tanggapan dari Properti: Hi Explorer, Thank you for your positive feedback about Hotel Indigo Shenzhen Overseas Chinese Town!We are happy to know that Mike, the receptionist, was able to provide you with a pleasant stay. Your satisfaction is our greatest encouragement. We look forward to serving you again and wish you a happy life!
Shouran
1 Tempat Tidur King Size Standar dengan Balkon
Menginap di Okt 2024
Sendiri
8 ulasan
5.0/5
Fantastis
Diposting pada 4 Nov 2024
Beautiful hotel still look new, beautiful indoor decoration, clean and tidy room. Good hospitality and services
Terjemahkan
Tanggapan dari Properti: Hi explorer, greetings from Hotel Indigo Shenzhen Overseas Chinese Town! Your wonderful comments have been gratefully received and we're so happy you enjoyed your time with us. The team can't wait to have you stay with us again.I look forward to personally welcoming you back again.
Tamu
2 Twin Standard Akses Lounge
Menginap di Okt 2024
Keluarga
2 ulasan
5.0/5
Fantastis
Diposting pada 5 Nov 2024
Was really nice and relaxing - conveniently located next to a mall and windows of the world.
Terjemahkan
Tanggapan dari Properti: Hi explorer, greetings from Hotel Indigo Shenzhen Overseas Chinese Town! Your wonderful comments have been gratefully received and we're so happy you enjoyed your time with us. The team can't wait to have you stay with us again.I look forward to personally welcoming you back again.
Tamu
2 Tempat Tidur Ukuran Twin Standar
Menginap di Jul 2024
Keluarga
1 ulasan
5.0/5
Fantastis
Diposting pada 19 Agt 2024
im the family from HK.
even the price is not cheap, but reasonable.
very nice hotel, the staff is very helpful.
the room is very clean with everything good support.
the room is clean, no odd smell, everything is tidy even the floor is very very clean.
the swimming pool is the very icon of this hotel.
Loving it.
you must come and swim, the view is great and the water is very clean.
very recommended
super five stars hotel.
thanks Hotel giving me a memorable experience, hope will come again.
Terjemahkan
6/18
Tanggapan dari Properti: Hi explorer, greetings from Hotel Indigo Shenzhen Overseas Chinese Town! Your wonderful comments have been gratefully received and we're so happy you enjoyed your time with us. The team can't wait to have you stay with us again.I look forward to personally welcoming you back again.
Tamu
2 Tempat Tidur Twin Standard dengan Balkon
Menginap di Jul 2024
Keluarga
1 ulasan
4.7/5
Menakjubkan
Diposting pada 25 Agt 2024
A very good accommodation experience. The location is very convenient. There are several tourist destinations nearby. The hotel environment is clean and tidy. The staff is attentive. Special thanks to staff 小甘 for her considerate arrangements and service.
Terjemahkan
Tanggapan dari Properti: Hi explorer, greetings from Hotel Indigo Shenzhen Overseas Chinese Town! Your wonderful comments have been gratefully received and we're so happy you enjoyed your time with us. The team can't wait to have you stay with us again.I look forward to personally welcoming you back again.
Tamu
1 Tempat Tidur Ukuran King Standar
Menginap di Jul 2024
Keluarga
2 ulasan
5.0/5
Fantastis
Diposting pada 13 Agt 2024
The staff is friendly and helpful. Our room was upgraded. It’s near metro. The swimming pools are excellent.
Terjemahkan
Tanggapan dari Properti: Hello Explorers, thank you for choosing the Hotel Indigo Shenzhen OCT. The hotel's location is excellent and convenient, making it the perfect choice for your holiday in Shenzhen. The hotel's swimming pool is designed in a sailboat style, with gondola boats by the pool, giving you the feeling of being in the enchanted water city of Venice. We look forward to your return visit!
Pengguna Anonim
2 Tempat Tidur Twin Standard dengan Balkon
Menginap di Mei 2024
Keluarga
6 ulasan
5.0/5
Fantastis
Diposting pada 24 Jun 2024
A very nice hotel. Modern and chic. With the facilities and attractions around, it’s perfect for family with kids. Convenient location.
Terjemahkan
Tanggapan dari Properti: Hi explorer, greetings from Hotel Indigo Shenzhen Overseas Chinese Town! Your wonderful comments have been gratefully received and we're so happy you enjoyed your time with us. The team can't wait to have you stay with us again.I look forward to personally welcoming you back again.
SZE MAN
1 Tempat Tidur Ukuran King Standar
Menginap di Nov 2024
Pasangan
1 ulasan
5.0/5
Fantastis
Diposting pada 10 Des 2024
Room was nice and clean. Excellent service. Breakfast was delicious. 小甘 and Tracy are very helpful. Will definitely come back again!
Terjemahkan
Tanggapan dari Properti: Hi Explorer, Thank you so much for recognizing Hotel Indigo Shenzhen Overseas Chinese Town! We are happy to know that you enjoyed the clean room, the delicious breakfast, and our exceptional service. 小甘 and Tracy would be honored to assist you as well. We look forward to welcoming you back!
Siu Abbie
1 Tempat Tidur Ukuran King Premium Pemandangan Window of the World
Menginap di Mei 2024
Bepergian dengan teman
7 ulasan
4.2/5
Luar Biasa
Diposting pada 11 Jun 2024
Hotel check in process was quick and accurate. Lack of hotel introductions. Need to ask about the hotel info instead of being intro. But it alright.
Housekeeping was very well prepared and many amenities were able to accommodate. Which was great. Even at 2am. I asked for mosquito repeller they were quick delivers.
Most problem was in F&B department. So at 12 pm. I went to the bakery shop to ask for the cakes order. Ask can they send to room. They rejected. So I said ok. I will come pick up at night. I may purchase now or need pre- order ? They informed me. Preorder is not necessary and I may return at night to purchase. They close at 9pm. So I return to the bakery shop. Unfortunately cake was needed to preorder before 2pm on the day. So I wasn’t able to enjoy it. Only macaroons were available … was very disappointed since the options were not much left. The hostess also dropped and broken the macaroons I picked. Sure not on purpose. But cost me were able to enjoy the flavour I wished for. If I could have preordered this wouldn’t had happened.
So after enquiring about the cakes. I headed for lunch there. Good quality had surprised me. Very nice deal in fact. $329 HKD (RMB ¥298) for two person , unfortunately the service was not on point, waiter weren’t able to serve food correctly. Also tends to not attend to tables. Dishes were not changed in every course. They fire course all at once. Didn’t clear the plates away even it was finished. We had to repeatedly asked they or clear themselves out at night as well. Dinner also had the same situation .
Overall. I just think the F&B department need more training. The hotel itself is really great. Good location. Room is clean. Housekeeping courtesy’s is even better the restaurants. Ambient was really on point. Let hope not the F&B department to cause this nice hotel to close since it just opened.
Terjemahkan
Tanggapan dari Properti: Dear explorer, greetings from Hotel Indigo Shenzhen Overseas Chinese Town! We are delighted to have your stay with us and taking your precious time to share the feedback. We reviewed your comments and are well noted with the disappointments. We feel sorry for not able to make your experience pleasant. We will, for sure, pick up the service & product knowledge skill training with the F&B service team to improve the situation and take this as a training case among all our colleagues. We sincerely hope that you will accord us with another opportunity upon your next stay, hope to welcome you back soon for a better experience!
Tamu
1 Tempat Tidur King Size Standar dengan Balkon
Menginap di Okt 2024
Bisnis
2 ulasan
5.0/5
Fantastis
Diposting pada 24 Nov 2024
Tammy at the reception is friendly and knows well about the room and facilities of the hotel. She also have a welcome drink coupon upon check-in. The ambience of the hotel is chill and design is amazing. Will certainly come back again :)
Terjemahkan
Tanggapan dari Properti: Hi explorer, greetings from Hotel Indigo Shenzhen Overseas Chinese Town! Your wonderful comments have been gratefully received and we're so happy you enjoyed your time with us. The team can't wait to have you stay with us again.I look forward to personally welcoming you back again.
Leo Constantine
2 Tempat Tidur Ukuran Twin Standar
Menginap di Mar 2024
Bepergian dengan teman
6 ulasan
5.0/5
Fantastis
Diposting pada 13 Apr 2024
the hotel is absolutely amazing, facilities are great, staffs are extremely helpful and great hospitality!!!!
Terjemahkan
Tanggapan dari Properti: Hi Explorer, thank you for staying at Hotel Indigo Shenzhen Overseas Chinese Town. We are very happy to see your positive comments on us. We hope we can continue to provide you with satisfactory service in the future.
Tamu
1 Tempat Tidur Ukuran King Standar
Menginap di Okt 2024
Pasangan
13 ulasan
5.0/5
Fantastis
Diposting pada 15 Des 2024
The stay is super extraordinary, and even better than the Venice hotel in Macau
Terjemahkan
Tanggapan dari Properti: Hi Explorer, This is a sincere greeting from Hotel Indigo Shenzhen Overseas Chinese Town!Thank you very much for your kind words! We are honored to know that you had a great stay at our Hotel . Your satisfaction is our greatest motivation and we look forward to serving you again and creating more extraordinary memories. Please feel free to visit us anytime and we wish you a pleasant stay!
Tamu
Deluxe Double Room
Menginap di Agt 2024
Bepergian dengan teman
1 ulasan
5.0/5
Fantastis
Diposting pada 2 Okt 2024
Booked this hotel because it has a fully-equipped gym (e.g. proper squat rack, dumbbells above 30kg, wide range of cardio machines) but was very disappointed to find out it was closed for renovation until November. However, the service staff are all excellent - specifically, Mary was very warm, helpful and timely in entertaining any requests. Would still recommend the hotel.
Terjemahkan
Tanggapan dari Properti: Hi explorer, greetings from Hotel Indigo Shenzhen Overseas Chinese Town! Your wonderful comments have been gratefully received and we're so happy you enjoyed your time with us. The team can't wait to have you stay with us again.I look forward to personally welcoming you back again.
Tamu
2 Tempat Tidur Twin Premium
Menginap di Feb 2024
Keluarga
6 ulasan
5.0/5
Fantastis
Diposting pada 4 Apr 2024
Service was very good. But breakfast was not good. Noodles were not well made, not enough fruits and the bread was not fresh.
Terjemahkan
Tanggapan dari Properti: Hi Explorer, thank you for staying at Hotel Indigo Shenzhen Overseas Chinese Town. We are very happy to see your positive comments on us. We hope we can continue to provide you with satisfactory service in the future.