Premier Inn is not what it used to be. The staff have been cut to the bone meaning we had to buzz the bartender in order to check in. They gave us a disabled room (not required) with an unlocked connecting door into the next room, which was occupied. After saying there were no more rooms, they found us one - but we had to go down later and complain the heating didn't work. Turned out they hadn't switched it on for that room. In the bar-restaurant, only one of the three draft beers was available, and most of the menu was unavailable as they were having "supply problems". The same story applied at breakfast time, though they did have what we wanted. On the plus side the bed was comfortable and the room was clean and quiet, and warm once they'd turned on the heating. The staff were friendly and professional, but there were too few of them.
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