FINEOS

🚀 Unlocking the Potential of Generative AI: A Strategic Guide for Employers 🚀 In an era of rapid technological evolution, integrating Generative AI into business processes presents both challenges and opportunities. Barry Duffy, VP Digital and Data, and Sarah Holdaway, VP Product Management, tackle these topics in a must-watch conversation, offering practical advice on how to harness AI in ways that truly add value to employees and business operations. Barry highlights a few essential strategies for a smooth integration: 1. Focus on Real Problems, Not Just Shiny Solutions · When introducing AI, it’s easy to get caught up in the excitement of new capabilities. Barry explains that successful AI projects start with addressing core challenges that teams face regularly. This approach not only ensures relevance but also demonstrates how AI can make work easier by reducing mundane tasks, rather than overwhelming teams with unfamiliar processes. 2. Accept AI’s Probabilistic Nature · AI’s power lies in its ability to streamline tasks—but it’s not perfect. For instance, it might predict a claim duration inaccurately or miss minor details in document summaries. Building processes that accommodate occasional errors allows teams to leverage AI effectively without expecting infallibility, reaping benefits from the 99 times it’s right. 3. Demystify AI to Build Trust · “AI is here to support, not replace,” Barry emphasizes. Generative AI isn’t taking over decision-making roles; instead, it’s handling repetitive tasks that free up employees for high-value work. Clear communication around AI’s role and capabilities is essential to reduce fear and build confidence across teams. 🌟 The Bottom Line: Generative AI can drive incredible efficiencies and productivity, but a thoughtful integration strategy is key to success. This conversation sheds light on the practical steps FINEOS takes to balance technology with human expertise. Catch a preview of the discussion in this clip, and visit our website to watch the full interview and discover how FINEOS is leading the way in AI-driven transformation. 👉 Watch the full video: https://okt.to/A2isbQ #GenerativeAI #Innovation #AIIntegration #DigitalTransformation #InsuranceIndustry #FINEOS

🌐 Tired of managing multiple disconnected systems? With FINEOS AdminSuite, insurers benefit from a one system, many parts approach—designed to simplify complex integrations while delivering fast ROI. In this video, Sarah Holdaway, VP Product Management and Dan Watt, Chief Marketing Officer, explain how AdminSuite helps insurers solve challenges across: 🔹 Policy administration 🔹 Member management 🔹 Billing 🔹 Claims and absence management 🔹 Underwriting 💡 Current and accurate data in one system is the key to enabling smooth operations—from renewals and billing to claims adjudication. FINEOS AdminSuite is designed to provide flexibility, helping insurers solve their most pressing problems while scaling for the future. 🎥 Watch the full video for more insights here: https://okt.to/YIZdjp #FINEOSAdminSuite #IntegrationSimplified #InsuranceInnovation #CoreSystems #DigitalTransformation #Insurtech #CustomerExperience

🔧 Are multiple systems holding your organization back? In many organizations, managing employee benefits across disconnected systems results in fragmented data models, costly integrations, and inefficiencies. In this video, our VP of Product Management, Sarah Holdaway, explains how FINEOS AdminSuite solves these challenges with a unified, end-to-end solution. By consolidating claims, billing, and policy management into a single platform, FINEOS AdminSuite offers: ✅ Streamlined installations and lower integration costs ✅ Seamless functionality and data integrity throughout the policy lifecycle ✅ Reduced errors and consistent access to a "gold source" of data And that’s not all! Machine learning capabilities extend across the entire benefits process, enabling insurers to enhance decision-making and efficiency from quote to claim. 🎥 Watch the full video to learn more and visit our website for additional insights into FINEOS AdminSuite. https://okt.to/gH4byo #CoreSystems #DataIntegration #InsuranceInnovation #DigitalTransformation #MachineLearning

🎉🌈 Wishing everyone a fabulous and festive Sydney Mardi Gras! FINEOS is super excited to become an Official Partner of InsurePride - Australia.

🚀 2025 and Beyond: What’s Next for Life and Health Insurance? Join Michael Kelly, CEO of FINEOS, tomorrow at the Insurtech Insights Webinar as the panel explores the trends shaping the future of the Life and Health insurance industry. With insights into technology, innovation, and customer-centric strategies, this session is a must for anyone looking to stay ahead in the world of insurance. 📅 Don’t miss out—register here: https://okt.to/u1omAS #InsurtechInsights #FutureOfInsurance #FINEOSLeadership #Webinar

🌟 The Transformative Power of Generative AI in Life, Accident and Health Insurance 🌟 In this conversation, Barry Duffy, VP Digital and Data and Sarah Holdaway, VP Product Management, explore how Generative AI (GenAI) is set to reshape the insurance industry, especially in the life, accident, and health sectors. Barry shares his insights on how GenAI is opening new doors for insurers, from accessing rich data within documents to enabling smarter, more efficient decision-making in claims and underwriting. “The first major domino will be systematic access to content,” he explains, underscoring how GenAI will pull actionable information from forms, medical records, and more—data that’s currently locked away in text-based communication. The discussion also touches on the next-gen capabilities of AI, such as Claude’s recent advancements in using systems natively—pointing to a rapidly evolving landscape where AI goes beyond data analysis to actively drive operations. 💥 Why should insurers care? · Improved accuracy and efficiency in claims processing · Enhanced decision-making in underwriting and risk assessment · A unified data approach that benefits all stakeholders, from policy owners to medical providers This is just the beginning of the journey. AI in insurance is evolving at lightning speed, and FINEOS is at the forefront of leveraging these advancements to deliver meaningful change. 🎥 Watch the full video on our website to see how FINEOS is preparing for this next wave of AI-driven transformation! 👉 https://okt.to/2JE0IN #GenerativeAI #InsuranceInnovation #DigitalTransformation #FINEOS #ClaimsProcessing #Underwriting #FutureOfInsurance #AI

🎉 Join us this week at the LIMRA Enrollment Technology Strategy Seminar 2025! Is your core system built to handle today’s dynamic enrollment and benefits environment? If not, let’s talk! We’re excited to connect with industry peers and showcase how the FINEOS Platform provides comprehensive solutions for insurers facing increasing complexity. With FINEOS, your organization can: ✅ Integrate benefits, claims, and policy data to streamline operations ✅ Deliver a better experience for members and employers ✅ Scale operations while driving greater efficiency 📍 Visit our team; Dan Watt, David Nicolai, Betina Musser, and Sarah Holdaway, Booth #2 and learn how FINEOS is helping insurers transform their technology strategies from the inside out. We’d love to hear your thoughts on the trends shaping our industry today! https://okt.to/NqsRVI #InsuranceInnovation #CoreSystems #DigitalTransformation #EnrollmentTechnology #FINEOS

🌟 The Future of Life and Health Insurance 🌟 Michael Kelly, CEO of FINEOS, is taking the stage on Thursday February 13, at the Insurtech Insights Webinar to discuss what lies ahead for the Life and Health insurance industry in 2025 and beyond. Key topics include: ✅ Innovations driving the industry forward ✅ Adapting to evolving customer needs ✅ The role of technology in transforming insurance 📅 Save your spot today: https://okt.to/4wzqDs #FINEOS #InsuranceInnovation #LifeAndHealth #InsurtechWebinar

🚀 A message from our CEO, Michael Kelly: New year, new goals, and bold ambitions at FINEOS! As we kick off 2025, Michael Kelly reflects on our achievements from 2024 and shares our key objectives for the year ahead. 🎯 Major successes from 2024 include: ✅ Implementing FINEOS AdminSuite for a Top 10 U.S. group benefits carrier ✅ Supporting New York Life – Group Benefit Solutions in re-entering the voluntary benefits market ✅ Launching FINEOS Absence for Employer with two major employers (40K+ and 55K+ employees) Looking forward, we’re focused on advancing AI-powered insights and GenAI, driving smarter decision-making, enhanced performance, and better client experiences across the FINEOS Platform. 🤖📊 Read Michael’s full blog post to learn more about how FINEOS is transforming employee benefits: https://okt.to/2pvQL3 Here’s to reaching new heights in 2025! 💪 #Leadership #Innovation #EmployeeBenefits #AI #BusinessTransformation

🏆 FINEOS is proud to sponsor the LIMRA Enrollment Technology Strategy Seminar 2025! How can insurers meet the growing complexity of today’s enrollment and benefits needs while staying competitive? The answer starts with a strong, integrated core system. At this year’s seminar, we’ll showcase how FINEOS AdminSuite powers end-to-end enrollment and benefits management for leading insurers worldwide. Visit our booth #2 and meet our team; Dan Watt, David Nicolai, Betina Musser, and Sarah Holdaway to discuss: 🔍 Integrated core solutions that connect benefits, claims, and policy management 🚀 Automation tools that improve efficiency and reduce administrative burdens 💡 Digital-first strategies to enhance member experiences We’re eager to hear about your challenges and share how our solutions can help! https://okt.to/nZxPtd #InsurTech #EnrollmentInnovation #BenefitsTechnology #InsuranceSolutions #DigitalTransformation #FINEOS