ifm

Customer Service Representative

ifm Dublin, County Dublin, Ireland
No longer accepting applications

ifm provided pay range

This range is provided by ifm. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

€26,000.00/yr - €32,000.00/yr

ifm electronic (Ireland) Ltd is a subsidiary of ifm electronic gmbh based in Essen, Germany. We are a leading automation company with more than 7,300 employees worldwide and is represented across 95 countries worldwide with a global turnover of more than 1 billion euros.

Based in Kilcarbery Business Park in Dublin 22, a small innovative team continues to serve customers throughout Ireland since 1989.

We’re looking to recruit a new member to the team at Dublin with responsibilities for customer service and general administration.


Customer Service & Administration


Customer service:

A friendly, helpful attitude towards customers and colleagues is required

  • Order processing on SAP
  • Chasing deliveries and providing tracking details
  • Providing quotations to customers
  • Handling eShop enquiries
  • Assisting customer over the phone & email
  • Working along side the team to ensure the customer is always #1 priority


General administration:

A helpful can-do attitude is key – as a company, we can only achieve targets as a team

  • General day to day operations to assist in the running of the company
  • Assisting with organization of the office
  • Handling HR related tasks
  • Flexible & positive in the approach to any task


Essential:

  • A minimum education level of BA in Business Management or similar discipline.
  • A resident of the Republic of Ireland with full approval for permanent work within Ireland & EU
  • Excellent written and verbal communication skills
  • Good organizational, time management and administration skills
  • Good knowledge of Office 365 Products [Outlook, Office Suite, Teams]
  • Ability to use SAP & efficient data entry
  • Comfortable using the Bank of Ireland Business On-Line service
  • Previous customer service or administration role desirable.
  • Flexible team player with a focus on achieving the business objective


Competitive Salary range € 28,000 - € 34,000 depending on experience


Job Type: Full-time


Pay: €28,000.00-€34,000.00 per year


Additional pay:

  • Bonus pay
  • Commission pay


Schedule:

  • Monday to Friday
  • ifm electronic Ireland ltd do not offer work from home or hybrid roles


Please note that you will require a permanent full time working visa for Ireland before being considered for this role.

  • Seniority level

    Entry level
  • Employment type

    Full-time
  • Job function

    Customer Service
  • Industries

    Automation Machinery Manufacturing

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