Capillary Technologies

As we step into another exciting year, it’s time to reflect on the milestones that shaped our journey and the vision that inspires what’s ahead. Our CEO, Aneesh Reddy, shares key reflections on the progress, challenges, and innovations that defined the past year while offering insights into how we’re shaping the future of loyalty. 🙌 #Leadership #CapillaryTechnologies #FutureOfLoyalty #Vision2025

Mobile phones have emerged as the ultimate engagement hub for loyalty programs, allowing brands to personalize experiences, anticipate needs, and create effortless interactions. 📱 From Starbucks’ timely in-app nudges to Amazon’s pioneering use of data, the brands that get mobile right are redefining customer loyalty. So, if you’re not on your customer’s phone, how are you doing loyalty? 🔍 Listen to John ONeill, Jim S., Bill Swift, and Megan Fiorendino as they dig into how mobiles have now become essential when running a loyalty program. 🎧👇 #LoyaltyOutLoud #MobileFirst #CustomerEngagement #AIinLoyalty

🛒 As one of the largest retail conglomerates and nearly 200 stores, Kanmo Group is setting the bar for customer loyalty high in Indonesia. 📽️ In the latest video podcast in partnership with Let's Talk Loyalty and Loyalty TV, Rajesh Grover, Group VP of AI, Digital & Omnichannel at Kanmo, shares how AI, data-driven insights and omnichannel strategies are aiding Kanmo set new loyalty benchmarks in Indonesia. You don’t want to miss this episode! 👉 Watch Now: https://lnkd.in/gSxiWMwh #KanmoGroup #CustomerLoyalty #LoyaltyTV #CapillaryTechnologies #Omnichannel #CustomerData

Loyalty points can mean different things to different people—what’s your go-to choice? We would love to know! Vote and share your thoughts! 👇 #Loyalty #CustomerRewards #Redemption

🏆 We’re proud to announce that Capillary Technologies has won the "𝗕𝗲𝘀𝘁 𝗖𝗼𝘀𝘁 𝗥𝗲𝗱𝘂𝗰𝘁𝗶𝗼𝗻 𝗜𝗻𝗶𝘁𝗶𝗮𝘁𝗶𝘃𝗲 𝗶𝗻 𝗗𝗲𝘃𝗢𝗽𝘀 (𝗜𝗧 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀)" award at the 6th Edition India DevOps Show 2025! 🎉 This recognition underscores our commitment to innovation, efficiency, and continuous improvement in DevOps. Optimizing processes while driving cost savings is no small feat, and this award is a testament to the dedication of our incredible team. As we celebrate this achievement, we remain focused on pushing the boundaries of transformation in DevOps. Here’s to smarter, faster, and more cost-effective solutions! 💡🔧 Dipak Kumar | Sreejith S | Gollapalli Nanda Kumar Reddy | Shivam Gupta | Sunil Kumar B R | Prakhar Verma | Pallav Kumar | vimala kumari #DevOps #Innovation #CostOptimization #CapillaryTechnologies

Rewards earned, but not redeemed? That’s a missed opportunity. In his latest blog, Kyle Burger, Director-Client Success at Capillary, breaks down 7 proven ways to motivate customers to redeem their rewards—from creating urgency to personalizing the experience and making redemption seamless. Because a reward is only valuable when it’s used. Read more 👉 https://lnkd.in/gjy_G7J7 #LoyaltyStrategy #CustomerEngagement #CapillaryTechnologies

In this week's video podcast in partnership with Let's Talk Loyalty and Loyalty TV, we're taking you to Indonesia with Kanmo Group! 📽️ In this episode, featuring Rajesh Grover, Group VP of AI, Digital & Omnichannel at Kanmo Group shares why loyalty programs must evolve beyond transactions and how Capillary’s AI-powered solutions are helping Kanmo create next-level customer experiences. 👉 Stay tuned for the full conversation dropping soon on Loyalty TV. #KanmoGroup #Personalization #LoyaltyTV #AILoyalty #CapillaryTech #CustomerLoyalty

Customers want sustainability, and loyalty programs can make it rewarding. 🌍♻️ In her latest blog, Alexis Kvamme, Account Director for Customer Success at Capillary, explores how brands are incentivizing eco-conscious choices. From rewarding product recycling to offering perks for reusable containers and sustainable purchases, brands are resulting in stronger customer relationships, brand loyalty, and a healthier planet. Read more 👉 https://lnkd.in/gf9DQDqD #SustainableLoyalty #EcoFriendlyRewards #CapillaryTechnologies

Few more weeks for Captivate 2025! 💼 After an incredible edition in Dubai, we’re bringing together the brightest minds in loyalty and AI once again—this time, to separate hype from real impact. With Rajan Anandan (ex-Google, now at PeakXV) delivering the keynote, exclusive analysts-led workshops, and customer showcases offering real-world innovation, this year’s agenda is sharper than ever. ✨ All of it unfolds against the backdrop of the iconic Taj Mahal Palace, with experiences that go beyond the boardroom—a cruise along the Mumbai skyline and much more. 🛳️ Join us on April 7-8 as we shape the next era of loyalty. #Captivate2025

💘 Love isn’t just in the air—it’s in every meaningful connection between a brand and its customers. Just like in love, loyalty isn’t about a single moment—it’s about feeling seen, valued, and appreciated. Customers stay with brands that get them—the ones that remember their preferences, surprise them with thoughtful gestures and show up when it matters most. 🫂 This Valentine’s Day, let Capillary Cupid help you turn transactions into true connections—so your customers keep choosing you, again and again. 💙 #ValentinesDay #CustomerLoyalty #CapillaryCupid #LoyaltyThatLasts