CloudKaptan

Salesforce Admins, are you ready for Spring Release ’25? The Spring ’25 Salesforce release season is here, bringing updates that may change how certain features and products behave. From improved customizations to new security updates, these features are designed to boost efficiency and growth. 🌟 Top 5 Features: 1️⃣ Einstein GPT Upgrade – Real-time insights, context-aware replies, and dynamic content. 2️⃣ Flow Orchestrator 2.0 – Dynamic paths, better collaboration, and faster debugging 3️⃣ Lightning Optimization: Customizable Dashboards 4️⃣ Industry Enhancements: Financial Services Cloud, Health Cloud, Retail Cloud 5️⃣ Sustainable Cloud Updates: Carbon Accounting Tools, Compliance Automation, Real-Time Data Visuals To stay ahead, it’s crucial to prepare by testing these updates in a sandbox environment before they go live starting January 2025. Want to know more? Check out our full blog to know all the features Salesforce is bringing this release. https://lnkd.in/gXdd7HP5 #SalesforceRelease #Spring25 #FeatureUpdates #EinsteinGPT #SalesforceAdmins

🎄✨ Merry Christmas & Happy New Year! Last night, we came together for a festive Christmas meal and our Secret Santa gift exchange!🎁 The room was buzzing with joy, laughter, and a sprinkle of holiday magic as surprises were unwrapped and smiles lit up the evening. Moments like these remind us of what Christmas is all about—spreading happiness, sharing love, and celebrating together. Big thanks to everyone who made this night unforgettable. The holidays truly shine brighter when shared with an amazing team! 🌟 #MerryChristmas #SecretSanta #HolidayJoy #CKFamily #SpreadTheJoy

We’re elated to share that last week we had the opportunity to be a part of Salesforce's FSC Implementation Workshop in Amsterdam! 🇳🇱 It was such an exciting opportunity to share some of our digital lending use cases with Salesforce partners and see how these innovations are transforming the lending space. Being in the digital lending space, watching Salesforce push the boundaries with this new product is incredibly inspiring, and we’re so proud to have been a part of it. A huge thanks to Katrin Burton and the CK team - Ajay Pandey Reshub Peer Ayush Agarwal Marty Apple Manoj Agarwal Khalid Fazlullah Prishita Agarwal   #DigitalLending #Salesforce #FSC #Agentforce #FinTech

Earlier this week, Salesforce unveiled a revamped version of Agentforce: Agentforce 2.0   In the simplest terms, Agentforce 2.0 is: Agentforce + Slack + Mulesoft.   Why does this matter? It’s digital labour meets precision AI. ✅ Need speed and intelligence? Agentforce 2.0 delivers. ✅ Facing integration challenges? Solved.   And let’s talk about features:   ◦ MuleSoft for Flow: Low-code workflows connect systems seamlessly, simplifying processes. ◦ Enhanced Atlas Reasoning Engine: Context-aware responses build accuracy and trust. ◦ Slack Integration: Real-time agent actions streamline collaboration where work happens. ◦ Tableau Skills: Conversational analytics deliver actionable insights in an instant.   Agentforce has emerged as a central focus for Salesforce, reveiling itself as a wide-ranging and transformative new AI product.   #Agentforce #Salesforce #AI #CRM    https://lnkd.in/g2z-Ga-k

Since our inception, CloudKaptan has aimed for excellence, progress, and always reaching new heights. Today, that drive comes to life with a bold new identity.   In the past decade, we've evolved, adapted, and grown. Our new brand reflects who we are today and our journey ahead — on track to becoming more resilient and expanding our expertise. One thing remains constant throughout: our dedication to a better partnership with you. This commitment shines through in our operations and every detail of our refreshed brand identity. With clarity and simplicity at its core, our new look is inspired by what we value most.   Now, as we dive into this new era of AI + Data, we’re pushing the boundaries of innovation. For us, this means navigating your digital journey, inspired by our shared vision and fresh perspectives. Join us as we continue to innovate and grow, reaching new heights together.   #CloudKaptan #AI #Data #Cloud #Rebrand

Amazon Web Services (AWS) Nova, is an #AI model designed to help businesses handle complex tasks, like understanding text, images, and videos, while delivering fast and reliable results.   They provide a broad selection of capability, accuracy, speed, and cost operation points. ✅ Fast and cost-effective inference across intelligence classes ✅ State-of-the-art text, image, and video understanding ✅ Fine-tuning on text, image, and video input ✅ Leading agentic and multimodal retrieval augmented generation (RAG) capabilities ✅ Easy integration to proprietary data and applications with Amazon Bedrock   ⚡ Use these state-of-the-art foundation models to build →generative 🔄  action-oriented AI apps, that don’t just understand but perform tasks for you. #AWS #GenAI #Innovation 

Sailing AI Success with Agentforce! 🤖 Last week, we hosted our first company-wide AI Learning Day— an entire day packed with hands-on learning and exploration of everything AI.   This was our first cohort of #AIVisionaries, the talented CKites, immersed themselves in a six-hour intensive workshop that delivered: ‣ Hands-on guidance in implementing AI agents. ‣ Access to cutting-edge tools to supercharge innovation. ‣ Insights from leading AI engineers on the future of tech. ‣ Tailored business mentorship to apply AI in real-world scenarios. ‣ Expansive networking opportunities with peers and experts. At CloudKaptan we’re pushing the boundaries of what can be achieved through artificial intelligence Check out the highlights of this amazing day! 🎦 https://lnkd.in/gW2-FNyq   #MachineLearning #AI #LLM #RAG #Agentforce #AIAgents #SaleforceEinstein

By 2028, a third of all enterprise software applications will include agentic AI. Moreover, 15% of daily work decisions will be made autonomously by AI agents. The potential is immense, but so are the challenges.   Designing AI agents to be practical tools, not as gimmicky, pseudo-human assistants is the right way to ensure users are not frustrated with the implementation.   The formula:-   1️⃣ Task-Oriented Design AI agents are here to simplify tasks, not replace human colleagues. - Keep their focus on functionality. - Avoid giving them names, pronouns, or overly “human” traits—these create unrealistic expectations.   2️⃣ Build Trust Through Transparency Users must know upfront that they’re interacting with AI, not a human. - Transparency builds trust. - Clear expectations lead to better user satisfaction.   3️⃣ Align with Your Brand Voice AI agents can become an integral part of your brand. - They must communicate in your company’s voice and tone. - A consistent brand voice creates a unified customer experience.   4️⃣ Inclusive Design AI agents should be accessible to everyone. - Include features like screen readers and voice commands. - Ensure the design caters to a broad range of users, leaving no one out.   5️⃣ Collaborative, Not Anthropomorphic AI agents are tools to enhance human capabilities, not replacements for human colleagues. - They should complement human work, not take over tasks. - Focus on augmentation, not imitation.     So, where does this leave us? The future of AI agents is thrilling, but their success depends on thoughtful design. How you design and deploy them will determine whether they frustrate users or transform your business. #AIAgent #Task #Automation #Enterprise #Software 

What if you could deploy #AI agents without a single line of code?   Salesforce’s Agentforce simplifies AI integration. Built on its trusted low-code platform, it allows anyone, regardless of technical expertise, to create, deploy, and manage AI agents seamlessly within workflows. These AI agents are: 🤖 Autonomous – operate independently with minimal supervision  🤖 Context-Aware – understand the nuances of your business tasks 🤖 Adaptable – evolve with your team’s needs   With our Salesforce-certified experts, we’ll guide you through integrating Agentforce and help you unlock its full potential, propelling your business to new heights in the Gen-AI space. Dive into our blog to know more: https://lnkd.in/g_ktW6WP #Blog #AIAgents #Salesforce

Thanksgiving is a time to reflect on our blessings and express our appreciation for the people who make our journey worthwhile. From all of us here at CloudKaptan, we wish you and your loved ones a wonderful holiday filled with warmth and gratitude! #Gratitude #Thanksgiving