We know that you have a lot of choices on where you spend your time and energy. That's why we, the CS Ladies, want you to know first and foremost that we are in service to YOU. Whether you are someone who feels that you don’t fit in or haven’t found your tribe yet - perhaps you feel undervalued personally or professionally or in any other way under represented - we are here for YOU. Our community is solely focused on empowering women through a "learn with and from" approach that leads to personal success. We welcome women in the customer success profession and beyond (SaaS, not SaaS, SMB to global enterprise) who are interested in self-improvement, offering / receiving mentorship, upskilling and supporting other women. Our mission is to nurture each other through direct relationships which allow us to learn, teach and share. We aim to provide a safe environment to reach deep into our professional work but also the profound issues that impact us as women.
Delhi, IN
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My mom has always taught me: Be bold 💥 It's a lesson I carry with me every day Boldness is about stepping out of your comfort zone, voicing your ideas, and Standing up for what’s right—even when it’s hard It’s about taking risks, owning your decisions, and Showing up as your true self, unapologetically It’s the key to growth, change, and making an impact What’s the best lesson you’ve learned from your parents? Share it with me!
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I’ll be speaking at Allin1Place’s Customer Success Summit at IIT Delhi I’ll be talking about Digital Customer Success It’s an area that’s super impactful Still a relatively untapped area of knowledge here in India If there’s anything specific you’d like me to address or any burning questions around digital CS, feel free to drop them in the comments I’d love to make my session as valuable as possible for you! This event is shaping up to be incredible, and I’m so honored to be sharing the stage with some truly inspiring speakers Let’s build, learn, and grow the CS community together. See you there! 🚀 Don’t miss out—secure your spot now! (Link in the comments)
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Certified Client Success Manager | Platform Analyst/System Administrator - Cvent(Morgan Stanley) | CS/CX | Project Management | SaaS | Event Management Professional | Account Management | Client Onboarding and Retention
🚨 **ONLY 10 DAYS LEFT FOR EARLY BIRD PRICING!** 🚨 **The Customer Success Summit by Allin1Place is coming to Delhi NCR!** 🎉 📍 **Venue: The iconic IIT Delhi 📅 **Date: 23rd February 2025 **This is an event you won’t want to miss!** **Why Attend?** ✅ **India’s First-Ever CS Summit**—We’re building the Customer Success (CS) community right here in India. This is YOUR chance to be part of something groundbreaking! ✅ **Epic Learning & Networking**—If the Mumbai summit was amazing, Delhi is going to be NEXT LEVEL. Learn from the best, meet the brightest, and elevate your skills! ✅ **Exclusive Insights**—Master the entire **Customer Lifecycle**, from Onboarding to Advocacy, with strategies you can apply immediately. **What’s on the agenda?** 🔹 **Deep Dives** into Enterprise & Digital Customer Success 🔹 Actionable insights from **Hiring Managers** on how to build & grow top-tier CS teams 🔹 Networking opportunities with leading CS professionals and innovators **This is more than just a summit. It’s a movement to strengthen the CS community in India**. Whether you're new to CS or a seasoned pro, you’ll walk away with game-changing strategies and connections that will help you *drive real results* for your customers. 🎯 **Ready to make an impact?** Click below to register and grab your Early Bird tickets before they’re gone! 🔗 https://lu.ma/urrbwnql Allin1Place Bhavika Kochhar Paridhii Garg #CustomerSuccess #CustomerSuccessSummit #CSCommunity #CustomerLifecycle #CustomerAdvocacy #CSIndia #Allin1Place #IITDelhi #Networking #CustomerOnboarding #DigitalCS #EnterpriseCS #CustomerEngagement #Retention #GrowthHacking #CSProfessionals #CSNetworking #ElevateCustomerSuccess #CustomerExperience #CSLeadership #CSTraining #CSEvents
CS Ladies reposted this
The Customer Success Summit by Allin1Place is coming to Delhi NCR! 📍 Venue: The iconic IIT Delhi 📅 Date: 23rd February 2025 What makes this summit special? ✅ India’s First-Ever CS Summits! Allin1Place is proudly building the Customer Success (CS) community right here in India ✅ A perfect blend of learning, networking, and fun—if the Mumbai summit was amazing, Delhi is set to be epic! ✅ Opportunities to connect with the brightest minds in CS, grow your skills, and be part of something extraordinary This is not just an event; it’s a movement to strengthen the CS community in India 🎟️ Don’t miss it—grab your spot now! (Link to register your interest in the comments section) Pradumnya Dash Paridhii Garg Akanksha Rajendra Phalke Prathamesh Sawant Avradeep Sengupta Yojana Mhatre
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Birthdays are more than just cake and candles They’re a moment to pause, reflect, and celebrate how far we've come Here’s what I’m proud of this past year: ✅ Learning to say no without guilt—it’s been freeing and empowering ✅ Prioritizing me (because, hey, self-love is not selfish!) ✅ Spending more quality time with my family And here’s what I’m still working on: 💪 Making my health a top priority—mind, body, and soul. Progress is slow, but it's progress! Each year, I realize life isn’t about having it all figured out It’s about learning, unlearning, and showing up for yourself Here’s to more growth, laughter, and endless possibilities Cheers to another year! 🥂 :) Thank you everyone for all the calls, messages, and DMs—your love means so much! ❤️
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Recently, a professional with 10+ years of experience reached out for guidance on transitioning into Customer Success I set up a few brainstorming calls Took time to understand their career journey, and, Most importantly, listened closely to their goals Clarifying expectations was key I wanted to give tailored advice that truly helped We worked on resume strategies and Discussed how to tell their unique story in interviews And then…the news came in! They got the job! 🎉 There's nothing more fulfilling than knowing you’ve made a difference Creating impact for others? That’s what it’s all about :) Thank you for the wonderful testimonial, Abhay! Wishing you all the best on your journey ahead!
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✨ This Diwali hit different! ✨ After two years in the States, where I missed out on all the family celebrations, this one hit different. I celebrated right at home, with my family – no rushing, no FOMO, just good old-fashioned togetherness Mom picked out a stunning ethnic outfit for me, and honestly, there’s something so special about putting on clothes chosen by her We laughed, shared sweets, and just soaked up the festive vibes and the best part? Not a single scroll, no laptop, no phone, no notifications Just me, my family, and the moments that really matter This Diwali was a reminder of what really matters – the warmth of home, the love of family, and the simple joy of being present :)
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Thank you Mumbai for all the love!! 💙 I was off LinkedIn for a bit… but for a great reason I was busy curating something very special for our Customer Success community – and what an experience it was! I hosted India's very first Customer Success Summit in Mumbai! 🇮🇳 7 months ago, this idea popped into my mind. I didn’t overthink it Just went with the flow, gathering people one meetup at a time After 10+ meetups across cities, the idea hit me – why not a summit in India? And what a turnout! Not just from Mumbai, but friends joined us from Ahmedabad, Delhi, Patna, and way beyond A massive thank you to all the incredible speakers at the event! Jiten Ramrakhiani Amit Mukherjee Ameya K. Kushal Doshi Pratik Gaokar To the amazing organizing crew of our community – you all absolutely rock! 🎉 Thank you to all the amazing attendees for joining us! Your energy and enthusiasm made the event unforgettable Here’s to the first of many more! 🥂
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At a recent event, someone asked me: "Bhavika, what did your parents give you as a child to spark this much passion? I'm a parent, and I'd love to use the same thing for my child" 😅 I smiled at that moment But when I thought about it later, I realized The answer wasn’t anything material It was the unwavering support my parents gave me They taught me the importance of resilience, curiosity, and hustle And those values became the foundation of my passion To all the parents out there, sometimes the greatest gift you can give your child Is Belief in their potential!! I love you mom and dad :)
CS Ladies reposted this
India's First-Ever Customer Success Summit is Here! 🇮🇳 How exciting is that? We’ve got an incredible lineup of speakers from companies like Haptik, Lentra, BrowserStack, LogiNext, and more! 📍 Venue: WebEngage’s Office, Mumbai 🎤 What to Expect: 📢 Insightful discussions on Customer Success 📢The impact of digital transformation in CS 📢Future trends in Customer Success 📢Work-life Balance for CSMs 📢Fun brainstorming sessions Plus, we’ve got food and swag waiting for all attendees! :) Don’t miss this one-of-a-kind event! Link to register in the comments section :)