EOSGlobe

In this month’s newsletter, we’re diving into the impact of inbound customer service—where every call and message is more than just a query; it’s an opportunity to build lasting customer relationships. Discover how businesses can enhance responsiveness and trust with the right balance of AI and human interaction. Plus, explore expert insights on eCommerce customer service strategies, the growing importance of banking customer support, and when to consider HR outsourcing for business growth. #Newsletter #MonthlyRecap #MonthlyNewsletter #EOSGlobeChronicles

From the Raman Effect to today’s innovations, science continues to illuminate new possibilities. Let’s celebrate the power of discovery and its role in shaping a brighter future! Happy National Science Day! #NationalScienceDay #ScienceDay #IndiaScienceDay #HappyNationalScienceDay #CelebratingScience

We're Hiring! Associate Director - Outbound Tele Sales   Are you a dynamic leader with a passion for driving sales performance and leading high-performing teams? Here's your chance to join an exciting and fast-paced environment as an Associate Director – Outbound Tele Sales! This role is integral to managing and overseeing outbound tele sales operations within our BPO. We're looking for someone who thrives on strategy, innovation, and team engagement to deliver exceptional results.   Locations: Thane: 4 positions Noida: 2 positions Bangalore: 1 position Chennai: 1 position   Key Responsibilities: -Team Management: Lead, mentor, and inspire a team of telemarketing agents to exceed performance targets. -Sales Strategy: Develop and execute effective telemarketing strategies to achieve sales goals. -Performance Monitoring: Analyze team performance and provide coaching for continuous improvement. -Quality Assurance: Uphold high standards for customer interactions and implement quality assurance processes. -Client Relationship Management: Build strong client relationships and ensure satisfaction with our telemarketing services. -Reporting: Present team performance reports and key metrics to senior management. -Training and Development: Identify training needs and implement programs to enhance team skills. -Compliance: Ensure adherence to relevant regulations and company policies. What We're Looking For: 1. Education: Bachelor's degree in Business Administration, Marketing, or a related field (MBA preferred). 2. Experience: 8+ years in telemarketing or sales management, with at least 3 years in a managerial role within a BPO. 3. Skills: Exceptional leadership, communication, and interpersonal skills, plus a proven track record of meeting sales targets. 4. Knowledge: Expertise in telemarketing techniques, CRM systems, and industry regulations. Desired Attributes: Analytical Thinking: Ability to leverage data for informed decisions and performance improvement. Customer Focus: A commitment to delivering exceptional service and building long-term client relationships. Adaptability: Thrive in a fast-paced and ever-changing work environment. Problem Solving: Strong skills to tackle challenges and handle complex situations with ease. Why Join Us? This is your opportunity to make a significant impact, lead a talented team, and take your career to the next level in a dynamic and innovative BPO environment.   Interested? Apply Now! We can't wait to hear from you and see how you can drive success in this exciting role. Please mail you resume to pinkyy@eosglobe.com or WhatsApp 7977519951     #WeAreHiring #SalesManagement #TeleSales #Outboundsales #Outbound #BPO #JobOpportunity

No matter the document or format, EOSGlobe IDP delivers fast, precise data extraction. Transform your finance team's productivity and say goodbye to manual hassles. Ready to work smarter? Check out our complete digital solutions here: https://ow.ly/zSTg50V6FXw #DataExtraction #DigitalTransformation #DocumentProcessing #IDP #DigitalSolutions

Selling insurance policies requires the right mix of strategy and expertise. EOSGlobe’s trained agents engage customers with personalized pitches, ensuring higher conversions and better retention. Let’s boost your policy sales together! https://lnkd.in/dSZZj7Vr #InsuranceBPO #InsuranceBackOffice #BusinessProcessOutsourcing #InsuranceSupport #BPO #BPM #InsuaranceSales #SalesSupport

Struggling to improve your CSAT scores? You’re not alone. We helped a healthcare provider increase theirs by 40% – and we can do the same for you. Download our case study now to see how we make it happen: https://ow.ly/Xx6650V5Vh7 #CustomerExperience #CX #CSAT #CustomerService #CXTransformation #BPO #BPM

Upskilling is key to staying ahead! What’s your organization’s top strategy for employee growth? Vote below and let’s share insights. #Polltime #Poll #Quiz #Trivia

Meet Nayana Chudasama, our Team Leader who ensures top-notch customer service while mentoring her team. When she’s not at work, she enjoys experimenting in the kitchen and perfecting new dishes. Check out our open positions here – https://lnkd.in/dtFTzXZj #EmployeeSpotlight #EmployeeAppreciation #EmployeeExcellence #Growwithus #WeareHiring #HiringNow

Banking customers expect quick and accurate solutions, especially when it comes to tech issues. EOSGlobe’s trained support agents ensure seamless troubleshooting, guiding customers with clarity and confidence. Keep your support smooth and stress-free. Let’s talk! https://ow.ly/YrPO50V48Tt #customerservice #customersupport #fintech #bankingtechnology #financialservices #customerexperience #BPO #BPM

Urgent Hiring in Noida! We have immediate openings in BPO Operations and Sales. ✅ Team Leader - Operations ✅ Assistant Manager - Operations ✅ Quality Analyst ✅ Manager - Operations Apply now! Send your resume to pinkyy@eosglobe.com or WhatsApp +91 8451828462. #Hiring #JobOpportunity #JobOpening #Careers #JobSearch #Employment #HiringNow #WeAreHiring #JoinOurTeam #NoidaJob #Noida