Exotel

🚀 ETRetail The Great Indian Retail Summit is kicking off tomorrow, and we’re beyond excited to be a part of it! Retail is evolving fast, and we’re here to showcase how AI-powered conversations are transforming customer engagement and impacting customer experiences. Don’t miss our keynote session by Angira Agrawal, India & SAARC Business Head at Exotel, on 20th Feb, where he’ll be sharing his insights on the future of retail experiences. 📍 Find us at Booth No. 39 – stop by to say hi and explore how we’re helping brands build smarter, more connected shopper journeys. #ETRetailGIRS #GIRS2025 #RetailInnovation #AIforRetail #CX #ShopperExperience #CustomerExperience

🚀 Top 5 Key Takeaways from Our Exclusive Conversation with Mr. Ranganath Sadasiva, CTO, Hewlett Packard – India 🚀 In our insightful discussion, Mr. Ranganath Sadasiva shared his perspectives making customer interactions more meaningful with GenAI and breaking down data silos for seamless CX Here's what stood out: 🔹 GenAI’s Impact on CX – Making interactions smarter, more personalized, and efficient. 🔹 Breaking Data Silos – Why seamless integration is crucial for a 360-degree customer view. 🔹 AI Adoption Strategies – Moving beyond hype to real-world implementation. 🔹 The Future of AI in Business – How companies can harness AI for enhanced efficiency and innovation. 🎥 Want to dive deeper into these insights? 👉 Watch the full conversation here: https://bit.ly/3CDx2m6 Sachith Rajagopal #AI #GenAI #CustomerExperience #CXInnovation #AITransformation #DigitalLeadership #DataDriven #AIinBusiness #TechTalk #HewlettPackard #AIForCX #FutureOfAI

This Valentine’s Day  💖 The flowers that arrived right on time 💐 The dream vacation that got smoothly booked ✈️ The cake that was delivered just as you ordered 🎂—there was a bit of Exotel in it. We’re proud to power seamless connections, ensuring every moment is perfect. We hope your customer love multiplies a thousandfold! #ValentinesDay #Feb14 #CustomerLove #CX

🚀Exclusive Roundtable Alert 🚀 We are stoked to share that our exclusive Roundtable, hosted in partnership with X-Shift is kicking off in KSA 🇸🇦. This intimate gathering will provide a platform for deep discussions on the future of Generative AI in customer engagement and the ways AI is transforming customer experiences across industries. 🎤 Deeply honored to welcome our esteemed speakers: Welcoming Abdulaziz Alosime, عبدالعزيز العصيمي Waleed AlHamdan CXAD(Dip) Dhaifallah S Alshammari , CXAC (Cert) Yasser AL Eitani Awais Ahmad Chaudhry Hebshi Alshammari , Digital Media, PHD Mansour Al-Ajmi We can't wait to hear your thoughts on the adoption of GenAI in business. 🔹 Why be a part of this curated gathering? ✅ Insights from top industry leaders on Generative AI’s role in transforming customer journeys. ✅ Interactive discussions and idea-sharing on AI-driven customer engagement. ✅ The opportunity to network with peers in a closed-door, exclusive setting. This roundtable is designed for forward-thinking professionals who are shaping the future of customer engagement through cutting-edge technologies. 📍 Join the conversation: https://bit.ly/3QnnONL Ashfaq Ahmed Shaikh Sachin Bhatia Deepak Basavaraj Varun Raj Ram Mohan Nikhil Sharma Raman Kishore Harshit Sabharwal #AI #GenerativeAI #CustomerEngagement #CXInnovation #Leadership #XShift #CX #GenAI

🚀 Exotel Exclusive 🚀 We recently had an exclusive conversation with Mr. Ranganath Sadasiva, CTO, Hewlett Packard – India, in association with The Mainstream formerly known as CIO News, and it was packed with game-changing insights! 🎙️💡 From GenAI's role in making customer interactions more meaningful to breaking down data silos for seamless CX, Mr. Sadasiva shared invaluable perspectives on integrating AI strategically for a 360-degree transformation. 🔑 Key takeaways from the conversation: ✅ GenAI enhances human capabilities—recommendations, trend analysis & beyond. ✅ Data silos are a major roadblock to great CX—integration is key. ✅ AI adoption needs a comprehensive strategy, not just implementation. ✅ Technology should empower & enable—driving better experiences every day. Don't miss out on this thought-provoking discussion! 🎥 Watch the full conversation now: https://bit.ly/3CDx2m6 Sachith Rajagopal #AI #GenAI #CustomerExperience #HP #DigitalTransformation #CXInnovation #Leadership

🚀 Join us in Mauritius for an exclusive discussion on The Role of Generative AI in Customer Engagement! 🌍✨ This closed-door roundtable is bringing together top CXOs and industry leaders to explore how AI is reshaping customer interactions, driving personalization at scale, and creating real business impact. 🔹 What's so special about it? ✅ Thought-provoking discussions on AI-driven CX strategies. ✅ Real-world success stories from industry pioneers. ✅ Networking with decision-makers shaping the future of AI in customer engagement. Spots are limited! Reserve your seat now: https://bit.ly/3QaFLPN Suraj Juddoo Sachin Bhatia Udit Agarwal #GenerativeAI #CustomerEngagement #AIInnovation #CXOConnect #AIforCX

🚀 We are thrilled to welcome Waleed AlHamdan CXAD(Dip) as a keynote speaker to our exclusive roundtable in KSA 🇸🇦. A true CX thought leader, Waleed brings over two decades of experience in customer-focused transformation. As the CEO of CompassWay, speaker, and podcast host, Waleed helps organizations achieve outstanding customer loyalty and operational growth. He has been celebrated for his work with global brands and government entities, earning recognition as a Top 50 LinkedIn leader in KSA and awards like the Grandmaster Champion from General Motors. Join us as we dive into insightful discussions on the future of CX and innovation with one of the industry's best: https://bit.ly/40LZRoh If you're looking to redefine CX in the AI era, this is a session you don’t want to miss! Ashfaq Ahmed Shaikh Sachin Bhatia Deepak Basavaraj Varun Raj Ram Mohan Nikhil Sharma Raman Kishore Harshit Sabharwal Mansour Al-Ajmi X-Shift #CXLeadership #CustomerExperience #Roundtable #KSA #XShift #Exotel #Transformation #CX

🚀 We are honored to have Abdulaziz Alosime, عبدالعزيز العصيمي as a keynote speaker—a distinguished expert in customer experience, digital transformation, and performance measurement at our exclusive CX Roundtable in Riyadh 🇸🇦. With over 20 years of experience working with government entities and organizations in the Kingdom of Saudi Arabia, Dr. Abdulaziz Alosime has been instrumental in shaping CX strategies, enhancing service delivery, and transforming customer journeys. From leading CX projects at Riyadh Municipality to driving digital excellence at the Ministry of Interior, his insights have redefined customer engagement across sectors. 📢 Join us as he shares game-changing strategies to elevate customer experiences, backed by real-world case studies and cutting-edge innovations: https://bit.ly/40LZRoh If you're looking to redefine CX in the AI era, this is a session you don’t want to miss! Ashfaq Ahmed Shaikh Sachin Bhatia Deepak Basavaraj Varun Raj Ram Mohan Nikhil Sharma Raman Kishore Harshit Sabharwal Mansour Al-Ajmi X-Shift #CustomerExperience #DigitalTransformation #SaudiArabia #Leadership #AI #FutureOfCX #CX

🔹 It’s Always Good to Be Back – KSA! 🇸🇦 Super excited to announce our exclusive roundtable in association with X-Shift 🚀 Join us as industry leaders and visionaries uncover how Generative AI, automation, and intelligent workflows are shaping the future of customer interactions. Why Attend? ✅ Thought Leadership – Gain insights from industry pioneers on the future of customer engagement. ✅ Unified Communication – Learn how to integrate voice, SMS, chat, and more into a seamless CX platform. ✅ Scalability & Cost Efficiency – Transition from legacy systems to agile, cost-effective cloud solutions. ✅ AI-Driven Innovation – Discover how AI-powered tools like conversation quality analysis, agent assistance, and AI-monitored contact centers can elevate CX. 🎤 What’s More? An exciting speaker lineup will be revealed soon! Stay tuned for updates. This roundtable is your chance to engage with top minds shaping the future of customer interactions. 📅 Limited seats available! Secure yours now: https://bit.ly/40LZRoh Ashfaq Ahmed Shaikh Sachin Bhatia Deepak Basavaraj Varun Raj Ram Mohan Nikhil Sharma Raman Kishore Harshit Sabharwal Mansour Al-Ajmi #CustomerExperience #AI #Automation #CXInnovation #Leadership #Roundtable #CX

🌟 GoTo Group is the largest digital ecosystem in Indonesia, with a mission to 'empower progress' by offering technology infrastructure and solutions that help everyone access and thrive in the digital economy. Customers are at the heart of everything they do and this is what sets them apart. We are thrilled to announce that Goto Financial has gone live with Exotel. Now with Exotel, GoTo Financial is enhancing its collections process for loans and financial services in Indonesia! With Exotel's innovative collection solutions, GoTo is streamlining its customer engagement and driving efficiency in collections. Together, we're committed to transforming the way GoTo Financial connects with its customers, ensuring a seamless experience for all. 👏 A huge shout-out to the incredible team of GoTo Financial for making this partnership a success. Here’s to redefining customer success! 💡 Simon (Shih-Chieh) Hung Anastassja Tania Chrysanta Tessalonika Varun Raj Rounika Juneja Kunal Pandya Sajjan Singh #Exotel #GotoFinancial #Partnership #Innovation #CustomerEngagement #Collections #FinTech #CX