Exotel

#LatePost Thank You Kochi! 🌟 What an incredible week at the #GartnerITSymposium 🌟 From power-packed sessions to engaging discussions on Leading AI-Human Harmony, this event has been truly inspiring. 💡✨ The Exotel Booth was buzzing with incredible energy, and the tarot card reading session stole the show, creating memorable moments for everyone who joined in. A heartfelt thank you to all the amazing attendees, partners, and thought leaders who stopped by to share insights, explore ideas, and make this event truly special. 🚀 Couldn't catch us at Gartner? get in touch with us to understand how Exotel is helping Enterprises deliver superior CX: https://bit.ly/4eV5mGn Here’s to shaping the future of innovation together! #GartnerSYM #ExotelAtGartnerSYM #InnovationInAction #FutureOfTech #CustomerExperience #GenerativeAI

💡 Top 5 Key Takeaways from Our Exclusive Conversation with Mr. Rohit Kilam, CTO, HDFC Life 🎙️ Here’s what we learned about transforming customer experience in the BFSI sector: 1️⃣ Customer Expectations: Deliver experiences on par with popular apps/platforms your customers already love. 2️⃣ Tailor-Made Solutions: Adapt offerings to meet evolving customer preferences. 3️⃣ Unified Communication: Invest in a platform that ensures seamless, targeted messaging. 4️⃣ Data Matters: Balance compliance and convenience by leveraging consented data responsibly. 5️⃣ Data Personas: BFSI organizations are closing in on creating advanced, personalized data personas. 🔗 Want to dive deeper? Catch the complete conversation here: https://bit.ly/3OsvAoK ETCIO Angira Agrawal #BFSI #CustomerExperience #AI #UnifiedCommunications #DataPrivacy #Exotel #CX #GenAI #Exclusive

🌟 Kudos to Meesho for Revolutionizing Customer Support! 🌟 A huge shoutout to Meesho for setting a new standard in customer support with its cutting-edge AI-powered multilingual voice bot! 🎉 This remarkable innovation is redefining customer experiences by embracing India’s linguistic and cultural diversity. 🌏🗣️ Bravo, Meesho, for leading the way in AI innovation and creating customer-centric solutions! 🚀 This is the future of CX—one where inclusivity, empathy, and innovation work together to transform customer journeys.

🚀 CX Transformation Conclave 2024 is here and we are beyond excited 🌟 Get ready to explore the future of Customer Experience at the CX Transformation Conclave 2024! This is your chance to dive deep into strategies, insights, and innovations shaping the way brands connect with their customers. 📅 Date: 29th November ⏰ Time: 9:00 AM to 5:00 PM 📍 Venue: The Lalit, New Delhi Join industry leaders, visionaries, and CX experts as we redefine customer engagement and build experiences that truly matter. 💡 Don’t miss this incredible opportunity to transform your CX strategies for the future. See you there! Angira Agrawal Gaurav Dua #CXTransformation #CustomerExperience #Innovation #CXConclave2024 #Exotel #CX #FutureOfCX #CustomerCentricity #TransformingCX

🤝 Super stoked to announce that Exotel will be at the BPO Confex and Awards 🌐 Join us at the BPO Summit as we explore the seamless integration of AI and human harmony to transform customer experiences! 📅 Date: 29th November ⏰ Time: 9:00 AM to 5:00 PM 📍 Venue: Holiday Inn, Mumbai Dive into insights, discussions, and innovations that are shaping the future of AI-human harmony in the BPO industry. Let’s redefine customer engagement together! 💡 Don’t miss out on this opportunity to be part of the conversation.  See you there! Anil Kumar Sachith Rajagopal #BPOSummit #AI #HumanHarmony #CustomerEngagement #Innovation #MumbaiEvents

#Gratitude 🌟 Super Stoked to announce that Exotel felicitated with the 2024 ASK Private Wealth HURUN INDIA Future Unicorn Award - Integrated Customer Communication Platform at the India Future Unicorn Awards, held on the 20th of November 2024, in Bengaluru. 🦄✨ This incredible milestone wouldn’t have been possible without the trust of our customers, the relentless efforts of our amazing team, and the unwavering support from our partners. Winning this award is more than a recognition—it's a testament to our commitment to innovation, customer excellence, and our vision to transform the future of communication. 🚀 A heartfelt thank you to everyone who has been a part of this journey. Here’s to scaling new heights together and continuing to create impactful solutions that make a difference! 💬 Stay tuned as we keep pushing the boundaries and building the future of CX. Shivakumar Ganesan Sachin Bhatia Ishwar Sridharan Anil Kumar Gaurav Agrawal Angira Agrawal Udit Agarwal Mohit Jamwal #FutureUnicornAward #Gratitude #Innovation #Teamwork #CustomerSuccess #Exotel

🌟 Celebrating 4 Years of Partnership with expressPay Ghana Limited! 🌟 As we commemorate this remarkable milestone, we look back on a journey of collaboration, trust, and shared innovation. Partnering with expressPay over the past four years has been an inspiring and rewarding experience. Your dedication to transforming financial services and your confidence in our solutions motivate us to deliver excellence every step of the way. Here's to the shared successes we've achieved and the exciting possibilities that lie ahead. Thank you, expressPay, for your incredible partnership. Together, we’re shaping the future of innovation and impact! 💼✨ Patrick Asante Larbi Francis Appiah Metro Edge Technologies Kingsley Bennett Vishal Miglani Amrendra Rai #AnniversaryCelebration #CustomerSuccess #Partnerships

🎉 A Warm Welcome to Our New Team Members! 🎉 We’re thrilled to welcome an amazing group of talented individuals who joined the Exotel family this week! 🌟 As we continue to scale new heights in customer engagement and innovation, these new joiners bring fresh perspectives, energy, and expertise to help us achieve our goals. Together, we’re excited to shape the future of CX and make an impact that matters. Let’s give them a big shoutout and wish them an incredible journey ahead! 🚀 Welcome aboard, team! 💼✨ #NewBeginnings #WelcomeToTheTeam #LifeAtExotel #BuildingTheFutureTogether

Join us as we celebrate the inspiring journey of Mohammed Saif 🙌 From his beginning as an L1 support engineer to leading a team of next generation support engineers, Saif’s career is a testament to the opportunities for growth and transformation. Ready to carve your own growth journey? Follow our Career Page and discover the exciting opportunities waiting for you: https://bit.ly/4dQ2qKz #EmployeeSpotlight #CareerJourney #GrowthMindset #Exotel #JoinUs

🌟 Exotel Exclusive 🌟  We recently had the privilege of having an insightful conversation with seasoned BFSI leader Rohit Kilam, CTO - HDFC Life, who shared game-changing strategies on:  ✨ Redefining customer understanding   ✨ Building products that truly resonate with customer needs   ✨ Driving transformation through actionable insights  Catch the complete conversation here: https://bit.ly/3V3QNsP ETCIO Angira Agrawal #CustomerExperience #BFSI #LeadershipInsights #CustomerCentricity #Innovation #ExotelExclusive