🚀 Rezo.ai's Agentic AI enhanced #CustomerExperience for Livguard. Want to know more in detail? Talk to us: https://lnkd.in/gAGVpwXU Livguard, a leading energy solutions provider in India, faced challenges with high operational costs and the need to enhance their customer experience. Rezo’s #AgenticAI Solution, Engage AI, stepped in to bridge these gaps by providing seamless process automation, including: 1. New Complaint Registration 2. Ticket Status Tracking 3. New Product Information This collaboration led to a marked improvement of 22% in #CustomerSatisfaction Score and a notable decrease in operational expenditures. ✨ Stay tuned to find out how we reduced Livguard's TCO! #SuccessStory #CaseStudy #ContactCenterAI #Livguard #AgenticAI
Rezo.ai
IT Services and IT Consulting
Noida, Uttar Pradesh 46,072 followers
Data-first Contact Center powered by Autonomous Agents
About us
Rezo.ai is an autonomous platform that revolutionizes contact center operations with AI-powered solutions and real-time support. With our suite of products, including Engage AI, Analyze AI, and Agent Assist, we empower organizations to streamline customer interactions, enhance agent performance, and optimize business functions for greater efficiency and success. Our products enable multi-lingual customer conversations, automated tagging, accurate speech-to-text conversion, SOP-driven audits, and more, all powered by our deep integration with LLMs and data analytics. With Rezo.ai, enterprises can achieve higher productivity, increased revenue generation, overhead reduction, and uncover valuable insights into customer interactions. Experience the power of AI-driven efficiency with Rezo.ai today!
- Website
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https://rezo.ai
External link for Rezo.ai
- Industry
- IT Services and IT Consulting
- Company size
- 51-200 employees
- Headquarters
- Noida, Uttar Pradesh
- Type
- Privately Held
- Founded
- 2018
- Specialties
- Customer Service, Machine Learning, Deep Learning, Neural Networks, SaaS, Conversational Automation, Voice Automation, Whatsapp Automation, Email Automation, ConversationalAI, Startup, TechStartup, Womenintech, Entrepreneurship, Innovation, Future, Bigdata, BusinessIntelligence, and India
Products
Rezo.ai: Data first Contact Center powered by Autonomous Agents
Customer Engagement Software
Rezo.AI is a Data first Contact Center powered by Autonomous agents that aim to transform customer experience by automating and analyzing customer-agent interactions across multiple voice as well as non-voice channels in 20+ languages. There are two major pillars on which the product is built: - Engage AI: It helps automate customer-agent conversations and acts as a self-serve platform to understand and resolve customer queries. - Analyse AI: It helps analyze customer-agent interactions and provides valuable insights in order to enable businesses to make proactive decisions.
Locations
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Primary
Smartworks
Sector 125
Noida, Uttar Pradesh 201303, IN
Employees at Rezo.ai
Updates
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⚡Rezo.ai's key role in decreasing Livguard's #TCO by 37.6%! Read more in our Case Study here: https://lnkd.in/g3rieXED Livguard, a leading energy solutions provider in India, was struggling with escalating operational costs while striving to enhance customer experience. Rezo’s, #AgenticAI Solution, Engage AI addressed these gaps by providing seamless process automation, including: 📝 Ticket Status Tracking 📝 24*7 Assistance 📝 New Complaint Registration and much more. ✨ Excited to see what other impact we created for Livguard? Stay tuned to find out! Book a demo with us: https://lnkd.in/gAGVpwXU #SuccessStory #CaseStudy #ContactCenterAI #Livguard #AgenticAI
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🤔 How does Call Center Quality Assurance elevate your #CustomerService? Read more here: https://lnkd.in/gRA6neaA In today's competitive landscape, delivering exceptional customer service is paramount. Call Center #QualityAssurance (QA) plays a pivotal role in ensuring that every customer interaction meets predefined standards, leading to enhanced satisfaction and loyalty. In our latest #blog, we delve into: 📝 The Importance of Call Center Quality Assurance 📝 Best Practices for Implementing QA in Your Call Center and more.... Curious to see how we drive better business outcomes using our Analytics Solution? Book a demo today:https://lnkd.in/gAGVpwXU #CustomerExperience #CallCenterQualityAssurance #AI #Innovation #RezoAI
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#WeAreHiring Are you looking to be a part of a team that values its people and strives for excellence every day ⁉️ We have exciting #JobOpportunities and invite you to be part of our success story!🌟 Rezo.ai is #Hiring for: 🔴 Strategic Alliances & Partnership 🔴 Senior Manager - Enterprise Sales 🔴 Tele Calling Executive 🔴 Regional Director - West 🔴 Linguistic Specialist - Gujarati Visit https://lnkd.in/gsduf5DU to learn more about the current job openings. #JobOpening #Recruiting #TechJobs #Sales #SoftwareDeveloper
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📖 In today's edition of #InnovateWithIntelligence, find out what #AgenticAI is and how it is transforming industries with autonomous learning and decision making. Read the full newsletter to dive into: 🔹 The 4 Step Process of Agentic AI's functioning 🔹 Differences between #GenAI and Agentic AI 🔹 Future Trends of Agentic AI 🚀 Join us as we dive deep into the world of Autonomous Growth! Book a free demo with us today! https://lnkd.in/gAGVpwXU #AI #AutonomousAI #RezoAI #CustomerEngagement
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🔔 AI is Shaping India's Future—Are You Ready to Be Part of It? Speaking at the 6th convocation of the Indian Institute of Information Technology Kottayam, Union Finance Minister Nirmala Sitharaman said that India was not just ready for AI, but the demand for #AI-driven solutions is rising at an incredible pace. India’s leadership in AI adoption is setting a global benchmark for #innovation. Here are some key highlights from the session: 🌟 India recorded 3 billion AI-related app downloads in 2024, outpacing the US and China. 🌟 The India AI mission, backed by Rs 10,300 crore, is building cutting-edge AI infrastructure and talent. At Rezo.ai, we’re not just watching India’s AI transformation—we’re powering it, delivering smarter, scalable #CustomerService solutions for a connected world. Unlock your business’s AI potential! Book a Demo today: https://lnkd.in/gAGVpwXU #IndiaAI #DigitalIndia #BusinessGrowth #CustomerExperience
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🤔 How is AI Revolutionizing #CustomerSupport in #2025? In today's digital landscape, delivering timely and effective service is more crucial than ever. Read our latest blog: https://lnkd.in/gtTZVvVF In today's blog, we explore: 🔍 Important #AI in Customer Support statistics to be aware of. 🔍 Top 4 Benefits of #AIIntegration in Customer Support. Curious how our #AIDriven Solutions can elevate your support strategy? Book a free demo today: https://lnkd.in/gAGVpwXU #CustomerExperience #AIinCustomerSupport #DigitalTransformation #RezoAI
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✨ Tech is Revolutionizing India's Future—Are You Ready to Innovate? At the Indian-Qatar Business Forum organised by Confederation of Indian Industry, Union Minister Piyush Goyal reveal India's strategic shift from energy to AI, IoT, and semiconductors. Here are some key insights that businesses can’t afford to miss: ➡️ By 2030, AI, IoT, and semiconductor sectors are poised to drive massive economic advancements. ➡️ This strategic shift will position India as a key player in global tech advancements, fostering innovation and self-reliance. Transform your enterprise with Rezo.ai! Book a free demo today: www.rezo.ai/contact-us #DigitalTransformation #Innovation #IndiaTech #RezoAI
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#WeAreHiring Are you looking to be a part of a team that values its people and strives for excellence every day ⁉️ We have exciting #JobOpportunities and invite you to be part of our success story!🌟 Rezo.ai is #Hiring for: 🔴 Software Developer 🔴 Senior Database Administrator 🔴 Cloud Architect 🔴 Regional Director - West 🔴 Senior Enterprise Account Manager Visit https://lnkd.in/gsduf5DU to learn more about the current job openings. #JobOpening #Recruiting #TechJobs #Sales #SoftwareDeveloper
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❤️✨ Love, laughter, and unforgettable moments filled the air at Rezo.ai this Valentine’s Week! From #RoseDay to #TeddyDay, #KissDay, and the grand #ValentinesDay celebration, our team came together to spread joy, appreciation, and camaraderie. 🫂 It was a heartwarming experience celebrating the spirit of love—not just in the traditional sense, but also the love for our amazing #workplace, incredible colleagues, and the culture that makes Rezo.ai special! 🙌 Join us in building a workplace filled with passion, collaboration, and endless opportunities. Learn more here: www.rezo.ai/careers #LifeAtRezo #ValentinesWeek #TeamCelebrations #WorkplaceJoy #RezoCulture
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