*Do watch this video till the end 👁️ 📢 Great news for the brand owners of Kolkata & Bengaluru! We have enabled your favourite malls with same day delivery! This will ease out the whole process of offline merchants, giving them a great customer experience. Watch the video to know the names of these malls. 🏢 Enable this for your business now: https://bit.ly/42Ffv7k #mallsofbengaluru #mallsofkolkata #samedaydelivery #easyshipping
Shiprocket
Technology, Information and Internet
New Delhi , Delhi 96,425 followers
India's #1 Customer Experience Platform For Direct Commerce Empowering over 2.5 Lakh eCommerce Sellers.
About us
Shiprocket is India’s largest eCommerce enablement platform providing digital retailers an end-to-end customer experience platform. The platform which is creating an operating system for direct commerce enables shipping, fulfillment, customer communication and marketing tools as well as providers for SMEs, D2C retailers, and social commerce retailers in India. With 25+ courier partners on board, the brand enables pan-India as well as international shipping deliveries. Its shipping solutions are available across 24,000+ pin codes within India and 220 countries worldwide. Launched in 2017, Shiprocket is on a mission to create a seamless logistics data platform that connects retailers, carriers, and consumers across national and international locations. Shiprocket provides a technology stack to help retailers integrate their shopping websites on Shopify, Magento, Woocommerce, Zoho, or others with the platform’s multi-carrier API to manage orders, print shipping labels, and avail tracking information from multiple providers including managing Cash on Delivery (COD) orders and payment reconciliation. Shiprocket also offers state-of-the-art fulfillment solutions with more than 35+ warehouses located across India. The technology stack provides a robust post-purchase experience to consumers, resulting in higher engagement and lower RTO (failed deliveries). Today, Shiprocket is the platform behind 2.5 lakh plus sellers who generate a GMV of more than $2.5B annually. The platform delivers packets to more than 70M consumers annually and is growing transactions 2.5-3X year on year.
- Website
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https://www.shiprocket.in/?utm_source=Linkedin&utm_medium=social
External link for Shiprocket
- Industry
- Technology, Information and Internet
- Company size
- 501-1,000 employees
- Headquarters
- New Delhi , Delhi
- Type
- Privately Held
- Founded
- 2012
- Specialties
- Ecommerce Shipping, Automated Shipping, Domestic Shipping, Global Ecommerce Shipping, B2B Shipping, Customer Experience Tools, and Conversion Tools
Products
![Click here to view Shiprocket Engage]()
Shiprocket Engage
Customer Communications Management Software
Shiprocket Engage is a customer communication tool which helps fast-growing D2C brands save RTO costs and increase business revenue by virtue of automated WhatsApp communication capabilities on important e-commerce shipping and fulfillment transactions like order placed, order-packed and shipped, and NDR statuses. Engage powers buyer communication of 1000+ D2C brands like Tiggle, Sleepy Owl, Plix, XYXX, Sneakare and many more. Join the #CXrevolution now - https://bit.ly/3Kdj7lL
Locations
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Primary
Get directions
Plot No. B, Khasra No 360
MG Road, Sultanpur
New Delhi , Delhi 110030, IN
Employees at Shiprocket
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Sunil Kumar
CTO at Shiprocket
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Somil Agrawal
Growth,GTM & Marketing Leader | 16+ Years of delivering growth in B2C and B2B via Shiprocket, MakeMyTrip, Airtel, Innovaccer | Scaling Global…
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Alex Chee
CEO at Termina, Co-founding Partner at Tribe Capital
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Tanmay Kumar
Group CFO @ Shiprocket; Business & Finance Leader, Turnaround & Growth Strategist
Updates
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“You don’t need to wait for the right time to start something. Today is the right time, whenever you’re watching this” – Ashutosh Roy, Founder, Offmint. Hearing Ashutosh’s journey firsthand during his visit to our office was truly inspiring! Offmint, a fast-fashion unisex brand, is setting trends not just in style but also in how they optimise their eCommerce operations. From t-shirts to accessories, they’re making fashion accessible, and Shiprocket Checkout has become a part of their growth story. By leveraging Shiprocket Checkout's RTO insights, Offmint has identified high-risk orders, offered strategic prepaid discounts, and streamlined their cash-on-delivery decisions—all of which help improve their bottom line. Their story is a testament to how the right tools and entrepreneurial spirit can take a brand to new heights. Grateful for the insightful conversation, Ashutosh! Here’s to many more milestones ahead. 🚀✨ Check the comments to know how they transformed their journey. Gaurav Mangla, Arpan Banerjee #D2C #ShiprocketCheckout #Entrepreneurship #eCommerce
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📢 Game-Changing Growth is Coming! 🚀 Very soon, gone will be the days of giving up equity for growth. Imagine scaling your business on your terms—no dilution, no compromises. Just expansion, growth and an elevated customer experience. Drop a 🔥 in the comments if you want early access and take capital barriers out of your growth path! #FounderFriendlyFunding #D2C #ScaleUp #NoEquityDilution
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Last minute shoppers are counting on you today- make sure their gifts arrive on time! ❤️ Offer same day delivery to your customers: https://bit.ly/42Ffv7k #happyvalentinesday #loveforgrowth #samedaydeliveries #shiprocket
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❤️🚀 This Valentine’s, make shopping seamless with Shiprocket Checkout—because nothing should slow down your love or your orders! 💕🛒 Explore now: https://lnkd.in/gEwuY3Jd #SwiftCheckout #LoveMovesFast #ShiprocketCheckout
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Plaeto's Journey to Higher Conversions with Shiprocket Checkout! 👟🚀 From checkout challenges to a 93% conversion boost, Plaeto transformed its online shopping experience with seamless checkout, faster payments, and fewer abandoned carts!⚡ ✅ 100% Address Pre-Fill ✅ Mobile-Optimised Checkout ✅ Seamless Payment Gateway Integration Game-changing results that led to higher sales, happier customers, and a smoother shopping experience! Join the brands that are making checkout effortless. Are you ready to boost your conversions 🔗https://bit.ly/49Ptt8v Gaurav Mangla, Arpan Banerjee #ShiprocketCheckout #ConversionBoost #SeamlessPayments #EcommerceSuccess #Plaeto
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Shiprocket reposted this
#BIIValentinesCountdown This Valentine’s, we’re sending a whole lot of love to our incredible portfolio companies! 🚀💘 Kicking things off with Shiprocket, our partner of 10 years and counting! Pankaj Makkar Rohit Sood Saahil Goel Akshay Ghulati Vishesh Khurana Gautam Kapoor #BertelsmannIndiaInvestments #valentinesday #valentines2025 #BII #Shiprocket #BIIPortfolio #ecommerce #startups #indianstartups #innovation #growth #venturecapital
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Shiprocket reposted this
Nothing beats on-ground conversations with brands, understanding their journey, challenges, and aspirations firsthand. Connecting with these incredible entrepreneurs reinforces the commitment to making commerce seamless and empowering businesses to scale. Every discussion sparks new ideas, and every interaction strengthens the ecosystem. Excited for what’s ahead as we continue building together! #EnablingCommerce Puneet Bansal, Suroskie | Radhika Rajpal, Raghav Gandotra ,Patch up | Ashutosh Roy, Offmint | Harsh Vardhan Agrawal, PrintMine.in | Akshay Kak, RDKLU | Shiprocket
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🔑 In love, communication is everything. In business, it’s no different! 💙 With #ShiprocketEngage360, you can unlock the power of seamless customer interactions, because meaningful connections drive real growth. 🚀✨ Engage your customers with exciting valentine's day messaging now: https://bit.ly/4hNVaBT #valentinesweek #shiprocketengage #convertnow #customerinteractions
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From 45 Minutes to 1 Minute: The Image Processing Revolution You Need to Know!🚀 In the fast-paced world of e-commerce, every second counts. Imagine reducing image processing time from 45 minutes to just 1 minute—that’s exactly what we achieved! By optimising workflows and leveraging cutting-edge automation, we transformed the way product images are processed, helping businesses go live faster than ever. But how did we make this possible? And what impact does it have on brands scaling their online stores? 🤔 Swipe ahead to dive into the details: https://bit.ly/4jQp9dF #Ecommerce #Automation #Shiprocket #TechInnovation