Business Development Executive

Role: Senior Executive - Business Development (Key Accounts), Gurgaon

You are Responsible for

• Develop and maintain strong relationships with Hotel key partners by understanding their needs, objectives, and challenges. Act as the primary point of contact and build trust through regular communication and proactive engagement
• Responsible for efficiently resolving customer service escalations related to the managed chains portfolio
• Identify opportunities for partners by promoting new products or services that will help improve Cleartrip business and drive revenue growth
• Help identifying new potential partner, negotiate contract terms, pricing, and service-level agreements. Ensure that existing contracts are accurately documented, reviewed, and executed in a timely manner.
• Work closely with internal teams & collaborate during individual and team projects
• Ensure that clients derive value from products or services and achieve their desired outcomes. Provide ongoing support, address issues or concerns promptly.

To succeed in this role – you should have the following

• 2-6 years of relevant industry experience. Proven experience in key account management, preferably in the travel or hospitality industry.
• Strong and effective communication skills
• Problem solver and results driven
• Proactive in identifying growth opportunities and mitigating risks
• Ability to influence partners over the phone to implement suggestions
• Ability to prioritize own workload and effective time management
• Collaborative approach with the ability to work effectively in cross-functional teams