"Revolutionizing Debt Collection! At Aabasoft Business Services we're breaking the mold! We believe debt collection can be a WIN-WIN for businesses and customers alike. Our secret sauce? Empathy-driven approach Customer-centric strategies Advanced technology Transparency and trust-building We're not just about collecting debt, we're about: Understanding customers' needs Offering flexible payment plans Streamlining the collection process Fostering strong relationships Join the revolution and discover a better way to collect debt! #DebtCollectionReimagined #Aabasoft #CustomerFirst #BusinessGrowth #Innovation"
Aabasoft Business Services
Telephone Call Centers
Kochi, Kerala 472 followers
"Your Voice, Our Expertise: Elevating Call Center Experience"
About us
Aabasoft Business Services is a division of Aabasoft Aabasoft Business Services, the leading BPO vertical across Kerala. With our commitment to excellence, we have emerged as a flourishing BPO sector, proudly serving 18-plus dynamic clients. Our competent and talented team has consistently delivered exceptional Customer Experience, leading to an impressive 98% rate of repeated business with our esteemed clients. We take pride in maintaining healthy relationships with most of our clients for over a decade, a testament to the trust they place in our services. At Aabasoft, we believe in equipping our staff with the best skills to meet market standards. Our team undergoes specialized training, including Debt Recovery Agent (DRA) certification for the BFSI industry, Jr Call Center Executive certification from TSSC, and various Soft Skill certifications from governing bodies. Operating globally, our multi-lingual staff ensures a seamless and delightful customer experience for our diverse clientele. We are privileged to have worked with some of the industry's big names, elevating their end-to-end business solutions, from customer acquisition to retention. Join us on our journey of excellence as we continue to redefine the BPO landscape and make a significant impact on businesses worldwide.
- Website
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www.aabasoft.com
External link for Aabasoft Business Services
- Industry
- Telephone Call Centers
- Company size
- 501-1,000 employees
- Headquarters
- Kochi, Kerala
- Type
- Privately Held
- Founded
- 2012
- Specialties
- Call Center Services, BPO Services , Customer Experience , Lead Generation, Customer Retention , and Telecalling Services
Updates
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Aabasoft Business Services reposted this
Celebrating 22 years of innovation and growth! Our journey has been marked by milestones and achievements, and we're excited to see what the future holds. Here's to 22 more years of inspiring tomorrow! #Aabasoft #Inspiredfortomorrow #togetherfor22years #anniversary #technology #innovation #teamwork #goals #anniversarycelebration
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What is End-to-End Contact Center Service and Why Does it Matter? End-to-end contact center services encompass the entire customer journey, from the first interaction to the resolution of their inquiry. This includes managing multiple communication channels like phone, email chat, social media, ensuring seamless service across all touchpoints. End-to-end solutions cover everything from initial contact, troubleshooting, escalation, follow-up, and post-resolution feedback. Why does it matter? Businesses can offer a consistent, high-quality customer experience, boosting satisfaction and loyalty while reducing response times and operational costs. A comprehensive solution like this ensures that no customer is left behind, and every interaction counts. Providing customers with seamless, start-to-finish support isn’t just a goal – it’s a necessity in today’s competitive landscape. At Aabasoft, our end-to-end contact center solutions ensure that every interaction is handled with care, from the first inquiry to resolution. We manage it all, so you can focus on growing your business. #CustomerExperience #aabasoft #contactcenter #customercare
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Elevate Your Sales with Our Premier Upselling Solutions! Transform every customer interaction into a revenue-generating opportunity with Aabasoft Business Services. Our cutting-edge upselling techniques are designed to increase your profits by precisely matching customers with additional products or services they'll love. Let us help you maximize your revenue potential while delivering an exceptional customer experience. #UpsellingSuccess #Sales #Marketing #Customerexperience #Aabasoft #Aabasoftbusinessservices
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Unlock New Business Opportunities with Our Marketing Solutions We specialize in identifying potential customers to fuel your business growth. Our tailored marketing calls and outbound campaigns are designed to promote your products effectively and convert leads into loyal customers. Partner with us today and elevate your business to new heights. #LeadGeneration #MarketingStrategy #BusinessGrowth #Aabasoft
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Optimize Your Business with Appointment Setting Solutions At Aabasoft Business Services, we empower our clients to concentrate on business development by offering efficient Appointment Scheduling and Reminder Calls services. Our Appointment Scheduling solutions allows your team to focus on core business activities without the hassle of managing schedules. Additionally, our Reminder Calls keep both customers and clients informed and prepared for upcoming appointments, boosting accountability and overall satisfaction. With Aabasoft Business Services by your side, you can dedicate more time to growth and innovation while we handle the details. Let’s work together to elevate your business #Aabasoft #BusinessGrowth #AppointmentScheduling #CustomerEngagement #Efficiency
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Aabasoft Business Services reposted this
We are thrilled to announce a strategic partnership between Aabasoft Canada and Cryotic Consulting Ltd. Cryotic, a leader in Sustainability Software, Consulting Services, and an Ecosystem of Partners, has joined forces with Aabasoft, a global IT and ITES service provider. Together, we aim to drive innovation and sustainability solutions that make a positive impact globally. At Aabasoft, we are committed to leveraging our expertise in IT services to enhance Cryotic's offerings and support their mission of promoting sustainable practices worldwide. This partnership marks a significant step towards integrating technology and sustainability for a better future. Stay tuned as we embark on this journey together, combining our strengths to deliver cutting-edge solutions and create lasting value. #Partnership #Sustainability #Innovation #ITServices #GlobalImpact #Cryotic #Aabasoft #Business
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Discover the power of business solutions with Aabasoft Business Services Personalize customer interactions with our IVR technology ensuring tailored experiences from the first call. Capture every detail with call recording for quality assurance and compliance. Optimize call handling efficiency with time-based routing. valuable insights through detailed call reports for informed decision-making. Enhance operations, elevate customer interactions, and drive profitability. Revolutionize your business experience with Aabasoft Business Services today. #BusinessSolutions #CustomerExperience #IVRTechnology #CallRecording #QualityAssurance #TimeBasedRouting #CallReports #BusinessGrowth #AabasoftBusinessServices
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