Guest User
January 23, 2025
It was beautiful in winters. We booked the Himalayan view, balcony room. Enjoyed every bit of the view, from the room and the bathtub. Few flaws being, our room was ready but wasn't informed, even though we were in front of them throughout. Some parts of the room were dusty, even the bottle on the bedside was dusty on top. Near bathtub also it was dusty. Furnitures are normal, not the extraordinary Kashmiri ones. Service was OK, we wanted to order in-room from 'Brava', they told us on phone that the menu for this restaurant is available in the room QR code. After searching, didn't find, again called, then somebody else says that they don't serve in the room. This wasted a lot of time. Spa was exceptional! A must-try. Pool water was too hot for me, couldn't open eyes and swim. There is a kids playroom also. Overall a lot of things to do. Breakfast spread was good. Heating system is perfect.