To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(114)
Positive reviews(13)
Reviews with photos/video(3)
Awesome stay(5)
Negative reviews(1)
Vesna
Executive Room
Stayed in Aug 2024
Business travelers
1 review
2.7/5
Posted on Sep 11, 2024
Firstly I booked a king bed clearly on Trip and was given a double bed after which the duty manager argued that selections are deemed preferences not commitments!
Secondly my room was not made up for 48hours after arrival.
Finally when the room was made up on day 3 the shampoo, conditioner and body wash were not replenished in the shower.
I have stayed in Kempinski hotels before this experience was a huge let down to the brand and standard
Response from Property: Dear Vesna,Thank you for sharing your thoughts.We regret reading that we could not convince you of our services. Please accept our apologies.Your feedback has already been shared with the housekeeping team in order to improve our services.With kind regards from BerlinKarina AnsosManaging Director
Guest User
Deluxe Room
Stayed in May 2023
Family
4 review
5.0/5
Outstanding
Posted on Jun 26, 2023
Very happy in general: great location, quality cost/service ratio…..!
Response from Property: Dear guest,Many thanks for sharing your positive feedback.We are glad to read that you enjoyed your stay with us and hope to welcome you again back soon here at Hotel Adlon Kempinski.With kind regards from BerlinKarina AnsosManaging Director
Guest User
Executive Room
Stayed in Apr 2024
Family
3 review
4.7/5
Amazing
Posted on May 30, 2024
The room is very big. It is on the second floor. You can walk out of the room and there is a small garden. The bed is very comfortable, not too soft or too hard, great. The Berlin Gate is right outside the door, and the subway entrance is less than 50 meters away. The transportation is extremely convenient. The breakfast is great, there are many waiters, coffee, tea, and food that needs to be waited for can be ordered and asked to be delivered by the waiter. In short, the experience is very good. I will come again.
Original TextTranslated by Google
Response from Property: Dear guest,Many thanks for sharing your positive feedback.We are glad to read that you enjoyed your stay and we hope to welcome you again back soon here at Hotel Adlon Kempinski.With kind regards from BerlinKarina AnsosManaging Director
Shuimansanlou
Deluxe Room
Stayed in Feb 2024
Business travelers
33 review
5.0/5
Outstanding
Posted on Mar 6, 2024
I was attending a conference in Berlin and stayed at the Adlon Kempinski Hotel, adjacent to the Brandenburg Gate, close to the Reichstag Building, and not too far from the Victory Column. The hotel is beautifully decorated, the room is not too big and relatively compact, but the facilities are complete, the bedding is excellent, and you can have a good rest. The breakfast conditions are very good, with complete dishes, rich fruits and elegant environment.
Original TextTranslated by Google
Response from Property: Dear Shuimansanlou,Many thanks for sharing your positive feedback.We are glad to read that you enjoyed your stay with us and it would be our pleasure welcoming you again back soon here in Berlin.With kind regardsKarina AnsosManaging Director
André
Executive Room
Stayed in Jun 2024
Couples
39 review
5.0/5
Outstanding
Posted on Aug 14, 2024
An extraordinary experience!
The Adlon is exactly our understanding of historical and modern.
You enter the hotel and feel like you've been transported back in time. But with all the amenities you wouldn't want to do without today.
The service is always friendly and courteous. There's nothing to complain about at breakfast in terms of quality or selection.
Our room was fantastic. I've never had this feeling in a 4 or 5 star hotel.
Original TextTranslated by Google
Response from Property: Sehr geehrter André,herzlichen Dank für Ihre Bewertung des Adlon Kempinski Berlin. Es freut mich sehr zu lesen, dass Sie eine schöne und unbeschwerte Zeit in Berlin verbracht haben und Ihr Lob wurde gern mit allen Kollegen geteilt.Schon heute freuen wir uns, Sie bald wieder als unseren Gast begrüßen zu dürfen.Mit besten GrüßenKarina AnsosGeschäftsführende Direktorin
Guest User
Executive Room
Stayed in Jan 2024
Solo travelers
14 review
4.7/5
Amazing
Posted on Apr 4, 2024
Hotel Adlon is a favorite among German students, but that's all. It has a great location, but its facilities are not as good as those of new five-star hotels, and it is not attractive for a second stay...
Original TextTranslated by Google
Response from Property: Dear guest,Many thanks for sharing your feedback.We regret reading that we could not fully convince you of our hotel but hope to welcome you again to fully convince you.With best wishes from BerlinKarina AnsosManaging Director
Guest User
Deluxe Room
Stayed in Jan 2024
Family
22 review
5.0/5
Outstanding
Posted on Feb 17, 2024
The location of the hotel is very good, right next to the Brandenburg Gate. It is a luxury hotel. The service is very good and the breakfast is very rich. If you like retro luxury style, you can try it.
Original TextTranslated by Google
Response from Property: Dear guest,Many thanks for sharing your positive review.We hope to welcome you again back soon here at Hotel Adlon Kempinski Berlin.With kind regardsKarina AnsosManaging Director
Guest User
Executive Room
Stayed in Apr 2024
Business travelers
83 review
5.0/5
Outstanding
Posted on Jul 18, 2024
I have stayed in this hotel many times and I am very satisfied
Original TextTranslated by Google
Response from Property: Dear guest,Many thanks for sharing your positive feedback.We hope to welcome you again back soon here in Berlin.With best wishesKarina AnsosManaging Director
Anonymous User
Junior Suite
Stayed in Aug 2024
Business travelers
88 review
4.0/5
Very Good
Posted on Sep 6, 2024
Convenient location, good breakfast
Original TextTranslated by Google
Response from Property: Dear guest,Many thanks for sharing your positive feedback.We hope to welcome you again back soon here in Berlin.With best wishesKarina AnsosManaging Director
hhui56
Deluxe Room
Stayed in May 2023
Family
13 review
5.0/5
Outstanding
Posted on Jul 15, 2023
The service is attentive and very good. I will choose it next time I come to Berlin
Original TextTranslated by Google
Response from Property: Dear guest,Thank you so much for sharing your positive feedback.We cannot wait to welcome you back to Hotel Adlon Kempinski Berlin.With kind regardsKarina AnsosManaging Director
Eastao
Executive Room
Stayed in Aug 2023
Family
56 review
4.7/5
Amazing
Posted on Sep 23, 2023
An old hotel, although the facilities in the room are a bit outdated, we still like it very much. This is our favorite hotel in Berlin.
Original TextTranslated by Google
Response from Property: Dear guest,Many thanks for reviewing your recent stay.We are glad to read that you enjoyed your time with us and it would be our pleasure welcoming you again back soon.With kind regards from BerlinKarina AnsosManaging Director
Gustav
Superior Deluxe Room
Stayed in May 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 15, 2023
Thank you, as I mentioned in this review, for the room of the same category, which was finally provided as requested. I hope you can come here again and feel at home because the project location is close to the hotel, thank you very much. I have recommended friends who want to stop by here while passing through.
Original TextTranslated by Google
Jingdoudexiaomaomi
Executive Room
Stayed in Nov 2023
Solo travelers
20 review
5.0/5
Outstanding
Posted on Dec 24, 2023
Very nice place
Original TextTranslated by Google
Response from Property: Dear guest,Many thanks for sharing your positive feedback.We are glad to read that you enjoyed your stay with us and it would be our pleasure welcoming you again back soon here at Hotel Adlon Kempinski.With best wishes from BerlinKarina AnsosManaging Director
FANGBAOHUA007
Deluxe Room
Stayed in Jul 2022
Family
145 review
5.0/5
Outstanding
Posted on Aug 3, 2022
Very good location, excellent service
Original TextTranslated by Google
Response from Property: Dear guest,Many thanks for reviewing your recent stay.We are glad to read that you enjoyed your stay with us at Hotel Adlon Kempinski and hope to welcome you again back soon.With kind regardsMichael SorgenfreyManaging Director