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The overall feeling of staying at the hotel is not bad, the breakfast variety is very rich, the only thing that is missing is that because the restaurant waiter is not very active, you need the guest to ask for tea to serve.

Friendly staff, comfortable beds with huge pillows and a superb breakfast! Nothing was too much trouble and requests were dealt with quickly and with a friendly smile. The breakfast was plentiful with lots of choice and the coffee was nice and strong. I fell in love with Lisbon and will definitely be back!

The perfect hotel for acquaintance with Lisbon, central location, all the sights in step-by-step availability, near the metro. Loyal staff, provided us lunch boxing at our request in one of the days of stay - a mark! The rooms are small but everything is necessary. Cleaning is daily. Take the room with the balcony, the French balcony, the very Portuguese atmosphere with views on Azulez, was delighted. For breakfast - becon, omlet, bakery, fruit - pineapple, papaya, peanut. Next time I will be in Lisbon, then I will stop here again, I recommend.

We stayed at this hotel for two nights in April as part of a short break in Portugal, and I must say, we were extremely disappointed. We had been swayed by the positive reviews of this establishment, and we bitterly regretted it. The owner might be an expert in creating a beautiful website, but the reality is starkly different. Our initial room was tiny, with a wall just one meter from the window and the ventilation systems below. After long negotiations, we were moved to another very dark and small room, and in the evening, we were constantly disturbed by people having drinks just below our windows. In Portugal, a €300 room is relatively expensive. For comparison, we stayed in three five-star hotels during our trip, all much cheaper and of far superior quality. The owner, with whom I had a lengthy conversation, offered a cocktail as a gesture of accommodation, which we didn't even want. The only positives were the very nice chambermaids and the good breakfast. Beyond that, there was no valet parking, no help with luggage, and no amenities. If you want advice, steer clear and don't be misled by the reviews.

We were SO incredibly fortunate to begin our 3 month European adventure in March 2022 at the Lisboa Carmo Hotel! The VIP ride from the airport with Alexandre, in the Tesla, and he was warm and welcoming as gave us a tour until he dropped us off. The entire staff went above and beyond to make sure our every need was met. We spoke very little Portuguese at that time, and they were willing to both help us with the language, and speak to us in English when needed. The room was perfect. A double room (Family Suite) so we had an extra bed & bath for the nights we needed extra sleep due to jet lag. The breakfast? For 2 weeks we were spoiled. Fresh fruit like we had never tasted before. The mangos and papayas were out of this world. They said we can have whatever we want in the omelet, and when I asked for asparagus, the host apologized and then we saw him outside running across the street. He came back with fresh asparagus. There was a great variety and the coffee was delicious, too. What a treat! The location could not be better! Away from noise and crowds and close so much! The staff was helpful every step of the way! Our trip was off to a 5 STAR start. Our sincere thanks to the entire team!!

I stayed in this hotel one night in a superior room, arriving very late from the airport. When you enter the hall is impressive, very well conditioned and with an appealing modern style in furniture and decorations. The check in was fast and I had the luck to be welcomed by a very kind and available person, that explained me everything with no rush and patience. Porter service is available and very good one. I took a deluxe room, it was average, nice but not recently refurbished. Room service was very fast, but the quality of the food low. Checking out was not as smooth as the check in. The reception team being probably Sunday morning was a bit hasty and didn’t like to answer too many questions. Overall, it’s good for a night stop, but lacks of charm and service quality.

The size of the room is similar to the Motel 168 I stayed in 20 years ago. The room is so small that I feel like I can't even turn around when I get in. The 28-inch box looks extremely huge. The bathroom is relatively spacious, but the price of 1,400 per night is really not worth it. There is a marshall Bluetooth speaker and the room is well soundproofed. The bathroom only has shower gel and shampoo, but no conditioner, and the shelf for bath towels is so high that I, who is over 1.6 years old, can't reach it. The service is very good. There was no room when I checked in. Once the room was ready, my luggage was sent directly to the room. The location of the hotel is very good. It is at the end of Liberty Avenue and close to the old city. It is convenient to go anywhere. There are very few types of breakfast and not many choices. It is much worse than the nearby hotel that I booked before. Because the previous hotel has no rooms in the past few days, I moved here.

Hotel condition is ok once. Although it is an old hotel, it was tidy and clean. The beds and pillows were very comfortable. The bathroom is clean. The shower room has music therapy, but it was amazing. Amenity is Morton Brown, and the coffee machine is Nespresso. Coffee is of course free. There was no electric port. Very friendly staff. I arrived at the pharmacy the day I arrived, so there was no pharmacy open. However, the desk staff worried and looked up and remembered me a few days later and asked my best regards. I also asked you to recommend a restaurant, but I have a really good house. Water and drinks are always available in the lobby, and in the afternoon you can have a delicious snack in the lobby. Please clean up your sleeping room in the morning and clean up your room so you can sleep in the afternoon. The room is always tidy, so every time I enter, I feel good. I saw you tidying up the bathroom by accident. It was an old hotel that smelled like a sewer, but I couldn't complain because it was so carefully managed that I couldn't blame it. The smell is fine if you close the bathroom door well. Besides, I didn't like frustration, so I kept the windows open so I thought it was better. Oh, when you organized it in the afternoon, you might have snacks like candy or tarts. I wandered around and ate really good. Breakfast was just the right kind (vegetables, cheese, ham and sausage, eggs, fruits, bread, milk, juice, coffee, etc.). The manager was very friendly at breakfast. Oh, we had wine and steak with room service. The location is perfect .. Buses, trams and subway stops are right in front of you and you can walk to the sea just a few steps away. There are many good restaurants nearby. The Trem takes you directly to the main tourist attractions ... Ah, the flats near the hotel make it easy to walk around. I am more than happy to see you later. I recommend it.

Our stay was phenomenal. Great option for a romantic trip. From the friendliness and helpfulness of the staff to the beautiful room with amazing views of Lisbon to a special dinner at Michelin rated 2 Monkeys on the property, we could not have asked for anything more. The room was exceptional. Special shout out to Filipe. He helped us with our travel needs and was a professional, warm and relatable host. We look forward to a repeat visit because we want more time to explore the property and the area!!

York House is a really lovely and unique property. Very spacious room, extremely comfortable bed and high quality linen. The breakfast offer is very good, plenty of choice, lovely fresh fruit and lots of homemade bakes. The courtyard is a beautiful area, available for breakfast in the sun or a comfortable rest in the shade later in the day. All the staff were friendly and helpful. Only downside is the stair way climb up from the street, pretty difficult with luggage. We found it a bit of a trial, could possibly be difficult for the less mobile. Also there wasn't a bar, although drinks could be ordered from reception and provided to the courtyard. York House is very convenient to several bus stops and a short walk to the metro and train station. There are many bars and restaurants in the area, you are spoilt for choice. We loved our stay and would return in a heartbeat.