Poltton International Service Apartment Guest Reviews
4.6/5
Very Good
1654 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(1654)
Positive reviews(1617)
Reviews with photos/video(977)
Friendly front desk staff(261)
Easy to get around(146)
Perfect for business trips(83)
Delicious breakfast(77)
Close to metro(67)
Convenient for shopping(67)
Loved the night views(14)
Nice elevator(9)
Negative reviews(37)
J.Kanokkarn
Selected Double room
Stayed in Mar 2023
Business travelers
5 review
3.0/5
Posted on Apr 23, 2023
We stay 2 nights. Hotel is located quite far from city center. Reception cannot speak English but you can use Google Translate APP. The cleanliness was pretty bad, wet floor in toilet and smell bad when we checked in. When we back from outside around 2.30pm., room was not yet clean. Have to tell reception. This apartment is pets allowed. People smoke in the building even it has a sign No Smoking. My opposite room smoking in the room and open the door, my husband got allergic and can’t breathe. I asked reception to change the room, she’s willing to help and change us to another room on the same level. New room was fine but unluckily there are both rooms before and next to us smoking and open the door and very noisy. Very bad experience. I would not be back this hotel again ever.
Response from Property: Dear Guest: Hello! We are very sorry that this stay did not meet your expectations, due to the recent recruitment of many new staff in our hotel, the business is not very familiar, many of them are interns. For your feedback, we are very sorry, we will correct it in time, strengthen management training, improve service quality, and ensure that you have better service next stay,Also, we are very sorry for your feedback on hygiene issues! We have always attached great importance to guest room hygiene and have devoted most of our time to hygiene inspections. The odor situation you described this time should not happen! We have strictly required housekeeping staff to pay more attention to hygiene details to ensure that rooms are well ventilated. Thank you for taking the time to give us valuable feedback.
Jo Arwen
Selected smart Double room
Stayed in Apr 2023
Couples
15 review
5.0/5
Outstanding
Posted on Jun 4, 2023
The hotel is nice though there’s a slight smell which I can’t explain. It’s close to a subway station and there are many shops around. Also, fronts desk staffs are friendly.
Response from Property: 尊敬的賓客: 您好! 非常感謝您對酒店的支持和各方面的認可, 我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗, 看到您的滿意和肯定, 我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。
Anonymous User
Selected smart Double room
Stayed in Mar 2023
Business travelers
28 review
3.5/5
Posted on May 21, 2023
Not the best hotel .. expensive and not very hospitable. The rooms are clean though. I wouldn’t recommend.
Response from Property: Dear guests, thank you for your review of the hotel! We regret your experience during your stay at the hotel. Your valuable feedback is very important to us, and we will inform the relevant departments to improve the quality of service. If you are here next time, we would like to book our hotel again and give us a chance to apologize. Looking forward to coming back again!
LuisS
Queen Room With City View
Stayed in Sep 2022
Solo travelers
19 review
4.5/5
Great
Posted on Oct 5, 2022
Great location, very central and front counter was very helpful. Slept great 😁
Response from Property: Your esteemed guests,Hello!Your visit and comments are our highest honor.It's a great joy for everyone of us to know that you've spent a good time in our hotel.In addition,thank you for your acknowledge of our hotel's facilities.We will persist our efforts in providing better and better service for you.At last,thank you again for your comments and welcome to our hotel next time!
Hisham capo
Selected smart Double room
Stayed in May 2023
Business travelers
12 review
5.0/5
Outstanding
Posted on Jun 14, 2023
Very good staffs in the reception,they will help any one for whatever
Response from Property: 尊敬的賓客: 您好! 非常感謝您對酒店的支持和各方面的認可, 我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗, 看到您的滿意和肯定, 我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。
Guest User
Business Queen Room
Stayed in Jan 2024
Solo travelers
2 review
3.7/5
Posted on Mar 24, 2024
Noise from other rooms!
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
ZAIN NAEEM
Selected Double room
Stayed in Jan 2023
Business travelers
10 review
5.0/5
Outstanding
Posted on Feb 24, 2023
Great team. Almost close to all government office places. This was my second stay!
Response from Property: our esteemed guests, Hello!Your visit and comments are our highest honor.It's a great joy for everyone of us to know that you've spent a good time in our hotel.In addition,thank you for your acknowledge of our hotel's facilities.We will persist our efforts in providing better and better service for you.At last,thank you again for your comments and welcome to our hotel next time!
LINAKALADA
Selected Double room
Stayed in Aug 2022
Business travelers
13 review
5.0/5
Outstanding
Posted on Oct 9, 2022
Hotel is really good for this price 👍🏼👍🏼👍🏼
Response from Property: our esteemed guests, Hello!Your visit and comments are our highest honor.It's a great joy for everyone of us to know that you've spent a good time in our hotel.In addition,thank you for your acknowledge of our hotel's facilities.We will persist our efforts in providing better and better service for you.At last,thank you again for your comments and welcome to our hotel next time!
Guest User
Selected smart Double room
Stayed in Apr 2023
Solo travelers
7 review
5.0/5
Outstanding
Posted on May 24, 2023
Excellent place and great service thank you everyone
Response from Property: 尊敬的賓客: 您好! 非常感謝您對酒店的支持和各方面的認可, 我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗, 看到您的滿意和肯定, 我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city always has a reason to miss us, every season has its scenery that we can’t leave behind, and every hotel has its sweet and warm memories. , I hope that Boton will be the warmest and unique one in your memories! Come back to Boton often and wish you well!
Guest User
Selected smart Double room
Stayed in Apr 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on May 11, 2024
The front desk service attitude is very enthusiastic, the hotel facilities are very clean, the auntie who made the room was also very careful and clean, the bed was very soft and comfortable, I basically come to this hotel when I go on business trips
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons to be missed, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Boton will be the warmest and most unique one in your memory! Come back to Boton often, and I wish you well!
Guest User
Business Queen Room
Stayed in Mar 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 23, 2024
Everything is very good. The front desk ladies are very friendly. There are many restaurants nearby. We went to Tianhong Shopping Mall, where there are many restaurants. The subway station is also very close, which is very convenient for us to go to Guangzhou. I will stay here next time.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Queen Room With City View
Stayed in Mar 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Apr 25, 2024
The overall environment is very good. The hotel is on a medium to high floor with good air circulation. You can see the night view of Foshan at night. I recommend it. I will come again next time.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Boton Hotel will always stand in this city, waiting for your arrival! See you there! Wish: Always smile ^_^!